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Perhaps you have a startup business and want an inexpensive business phone service with a toll-free number and voice messages accessed through email. Or maybe your business is expanding, and now it is time to consider how to route and manage your incoming phone calls and faxes. Whatever the case, there are a number of online services that can help you implement a phone system to meet your growing business needs.

Complete Phone and Fax Service for Your Business Not only can these services provide you with local and toll-free phone numbers, but they can also route calls to multiple phone numbers at once or route them in a predetermined order. Additionally, by using a web-based phone and fax service, you can perform many necessary business tasks on the go. No matter your location, you can block calls, retrieve messages/faxes, and monitor call activity.

Premiere phone service providers also offer many online tools that can enhance your business operations. Some of these tools include Internet faxing, detailed call logs, fax and message archives, call recording, voicemail to e-mail services, fax to e-mail services, and one-touch dialing. Even if members of your sales team are located in different cities, states, or even countries, many online phone/fax services enable you to connect your entire workforce.

If you are looking for a phone system that is on a smaller scale, there are a number of services that can help you acquire and maintain a toll-free number. Using call-forwarding technology, these services route calls to your existing phone numbers in order to reached you at any number of your choosing, anywhere in the world. With a built-in caller ID function, you will easily be able to distinguish between calls being forwarded to you and those coming in on your regular phone line. In this way, you will always know whether a call is of a business or personal nature.

When looking at different business phone systems, there are certain factors you need to consider. Some of these include:

  • Features. Does the phone system provide features that meet your needs? Does the phone system have the flexibility to expand as your business grows?
  • Ease of Use. Is the website easy to navigate? Can you easily select the right phone system features for your business?
  • Pricing. Is the company's pricing competitive? Does the phone system provide the most bang for your buck?

TopConsumerReviews.com has reviewed and ranked the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Disclosure: We pay our reviewers and we are compensated for our reviews. Click here for details.

Business Phone System Reviews

5 stars
Ring Central

RING CENTRALTopConsumerReviews.com Best-In-Class Blue Ribbon Award

Ring Central is an excellent web-based telephone and fax service that will help you enhance your business telephone operations. With an impressive array of online tools and phone services, at rock-bottom prices, Ring Central is our top-rated service. Read More... Visit
Site

4.5 stars
Phone

PHONE

Phone is an industry leader in providing a virtual office that meets the needs of businesses big or small. With unlimited extensions, no activation fee, free monthly minutes, and a wide range of plans, Phone is a strong contender for your business phone system needs. Read More... Visit
Site

4 stars
EVoice

EVOICE

eVoice is an easy-to-use messaging service that allows you to have voicemails sent to your e-mail or eVoice account. They have an impressive array of features and they keep their pricing affordable. Read More... Visit
Site

4 stars
Virtual PBX

VIRTUAL PBX

Virtual PBX is a flexible business phone system with a long list of features that customers are looking for. Their flat rate and usage based plans allow business owners to find exactly what they're in search for at an affordable price. Their strong BBB rating and focus on customer service were impressive. Read More... Visit
Site

3.5 stars
Grasshopper

GRASSHOPPER

Grasshopper is a phone system designed to help you manage and simplify information. Incoming callers can easily choose options, get information, or be transferred to the correct extension. However, their pricing is a little more than the higher rated selections. Read More... Visit
Site

3 stars
Freedom Voice

FREEDOM VOICE

Freedom Voice is an advanced toll-free number, toll-free voicemail, virtual office, and messaging service for small businesses. However, we felt their system wasn't as easy to use as some other systems. Read More... Visit
Site

3 stars
8x8

8 x 8

8x8 is an office phone system, ranging from three lines to a full virtual private branch exchange (PBX) that uses a combination of hardware and network technology to create virtual phone lines and extensions. 8x8 is an effective phone system that is feature rich, versatile, and easy to use. however, be prepared to talk to a salesperson, because you can't order the system online. Read More... Visit
Site

2.5 stars
Kall 8

KALL 8

Kall 8 is a company that allows you to get traditional toll-free lines and gives you tools to manage and track calls in real time, which are useful features. However, the services provided are not as comprehensive as the higher-rated selections, and the pricing is a little more complicated. Read More... Visit
Site

When Do You Need A Business Phone System?

On March 10, 1876, Alexander Graham Bell – the inventor credited with creating the first telephone – uttered the first words ever spoken into a working device.

The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.

Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.

For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.

So when do you need a business phone system?

The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.

Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can’t get through, they likely will give up and take their business elsewhere.

The important thing to keep in mind is that there is no “one size fits all” model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person’s extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.

 

 

 

Windstream/Allworx study says SMBs have a low awareness of business phone system technology trends
Small and medium-sized businesses (SMBs) don't have a deep knowledge of the business phone system trends and are not using the new array of advanced phone features on the market, says a new survey released by Allworx, a subsidiary of Windstream.
Publication Date: Mon, 23 Mar 2015 09:19:14 -0700

Charter phone line outage impacting Heartland businesses
Charter is experiencing a service interruption to its phone service.Businesses in the Heartland report their business phone lines down.
Publication Date: Sun, 08 Mar 2015 21:50:28 -0700

Telzio Broadens Small Business Communication Platform with SMS and Fax Solutions
Telzio adds outbound SMS and fax capabilities to the user dashboard, creating an even more powerful business phone system behind the intuitive interface.
Publication Date: Mon, 16 Mar 2015 00:07:27 -0700

Vonage Receives Two Product of the Year Awards
HOLMDEL, N.J., March 12, 2015 /PRNewswire/ --Vonage, a leading provider of cloud communications services for consumers and businesses, earned two awards in the 2015 TMC INTERNET TELEPHONY Product of the Year Award competition. Recognizing the Company's innovative communications offerings, the mobile inbound calling functionality of the Vonage Extensions App and the Dell Business Phone powered ...
Publication Date: Thu, 12 Mar 2015 05:45:00 -0700

RingCentral launches comms cloud to kill of legacy business phone systems
The bigger purpose behind RingCentral's new cloud platform is another stab at killing off legacy business phone systems.
Publication Date: Thu, 26 Feb 2015 04:47:14 -0800

Momentum Telecom Recognized as Premium Supplier
Telarus Inc. recognizes Momentum Telecom as a Premium Supplier of VoIP Business Phone Services
Publication Date: Mon, 16 Mar 2015 04:04:12 -0700

bluArc Announces Comprehensive Business VoIP Service
bluArc, Canadas number one hosted business phone and internet services provider, announced today that it will now offer a comprehensive Business VoIP Solution as part of its service offering expansion.
Publication Date: Thu, 26 Mar 2015 11:00:00 -0700

Wildomar Discount Real Estate Listing Service Now Provides Homeowners To List Properties For 1%
Discount realty fees in Wildomar California now available through real estate broker that offers thousands of dollars in savings to their clients. Kevin Leonard announced Homeowners looking to save money when selling a property can now list a home for sale for 1% commission in Wildomar.
Publication Date: March 28, 2015

New Survey Reveals Perception and Usage Trends of Business Phone Systems Among Small and Medium-Sized Businesses
ROCHESTER, N.Y. -- Allworx Corp., a Windstream company, has announced the results of a new survey that explores the perception and usage of business phone systems among Small and Medium-sized Businesses ...
Publication Date: Fri, 20 Mar 2015 06:00:00 -0700

LeadFerret Releases a Directory of Contacts in Companies using Olark Technology
Today LeadFerret, the free B2B data site, announced the release of their latest directory of Contacts in Companies using Olark Technology. This directory is full of detailed contact information for all records, including email addresses, telephone numbers, and social media links where applicable.
Publication Date: March 27, 2015

Red Deer Uniforms Shop Celebrates 3rd Year Sewing Hope for the Challenged
After great success with the EPSS program, which gives residents with employment barriers opportunities to work and grow, JET Uniform & Supply announces their continuation of the partnership today.
Publication Date: March 27, 2015

Business Messenger Text with Customers Using Your Office Phone Number
HeyWire Business Messenger adds texting to your existing business phone number. Now you can use your mobile device or desktop computer...
Publication Date: Tue, 17 Mar 2015 21:34:14 -0700

babyTEL joins AT&T Partner Exchange to Offer the Ultimate Business Phone Service
LAS VEGAS, NV, March 17, 2015 /CNW Telbec/ -babyTEL, a leading VoIP/FoIP provider has joined the AT&T* Partner ExchangeSM reseller program and is now authorized to resell AT&T mobility services. Bundling AT&T cellular and 4G LTE services with babyTEL Cloud PBX services will give customers the ultimate business phone service.
Publication Date: Tue, 17 Mar 2015 07:08:00 -0700

 

 

 

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