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Business Phone Systems
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Perhaps you have a startup business and want an inexpensive business phone service with a toll-free number and voice messages accessed through email. Or maybe your business is expanding, and now it is time to consider how to route and manage your incoming phone calls and faxes. Whatever the case, there are a number of online services that can help you implement a phone system to meet your growing business needs.

Complete Phone and Fax Service for Your Business Not only can these services provide you with local and toll-free phone numbers, but they can also route calls to multiple phone numbers at once or route them in a predetermined order. Additionally, by using a web-based phone and fax service, you can perform many necessary business tasks on the go. No matter your location, you can block calls, retrieve messages/faxes, and monitor call activity.

Premiere phone service providers also offer many online tools that can enhance your business operations. Some of these tools include Internet faxing, detailed call logs, fax and message archives, call recording, voicemail to e-mail services, fax to e-mail services, and one-touch dialing. Even if members of your sales team are located in different cities, states, or even countries, many online phone/fax services enable you to connect your entire workforce.

If you are looking for a phone system that is on a smaller scale, there are a number of services that can help you acquire and maintain a toll-free number. Using call-forwarding technology, these services route calls to your existing phone numbers in order to reached you at any number of your choosing, anywhere in the world. With a built-in caller ID function, you will easily be able to distinguish between calls being forwarded to you and those coming in on your regular phone line. In this way, you will always know whether a call is of a business or personal nature.

When looking at different business phone systems, there are certain factors you need to consider. Some of these include:

  • Features. Does the phone system provide features that meet your needs? Does the phone system have the flexibility to expand as your business grows?
  • Best Business Phone Systems
  • Ease of Use. Is the website easy to navigate? Can you easily select the right phone system features for your business?
  • Pricing. Is the company's pricing competitive? Does the phone system provide the most bang for your buck?

TopConsumerReviews.com has reviewed and ranked the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we are compensated for links and advertisements on our website. Click here for details.

2016

Business Phone System Reviews

5 stars
Ring Central

RING CENTRALTopConsumerReviews.com Best-In-Class Blue Ribbon Award

Ring Central is an excellent web-based telephone and fax service that will help you enhance your business telephone operations. With an impressive array of online tools and phone services, at rock-bottom prices, Ring Central is our top-rated service. Read More... Visit
Site

4.5 stars
Phone

PHONE

Phone is an industry leader in providing a virtual office that meets the needs of businesses big or small. With unlimited extensions, no activation fee, free monthly minutes, and a wide range of plans, Phone is a strong contender for your business phone system needs.
Read More... Visit
Site

4 stars
EVoice

EVOICE

eVoice is an easy-to-use messaging service that allows you to have voicemails sent to your e-mail or eVoice account. They have an impressive array of features and they keep their pricing affordable. Read More... Visit
Site

4 stars
Virtual PBX

VIRTUAL PBX

Virtual PBX is a flexible business phone system with a long list of features that customers are looking for. Their flat rate and usage based plans allow business owners to find exactly what they're in search for at an affordable price. Their strong BBB rating and focus on customer service were impressive. Read More... Visit
Site

3.5 stars
Grasshopper

GRASSHOPPER

Grasshopper is a phone system designed to help you manage and simplify information. Incoming callers can easily choose options, get information, or be transferred to the correct extension. However, their pricing is a little more than the higher rated selections. Read More... Visit
Site

3 stars
Freedom Voice

FREEDOM VOICE

Freedom Voice is an advanced toll-free number, toll-free voicemail, virtual office, and messaging service for small businesses. However, we felt their system wasn't as easy to use as some other systems.
Read More... Visit
Site

3 stars
8x8

8 x 8

8x8 is an office phone system, ranging from three lines to a full virtual private branch exchange (PBX) that uses a combination of hardware and network technology to create virtual phone lines and extensions. 8x8 is an effective phone system that is feature rich, versatile, and easy to use. however, be prepared to talk to a salesperson, because you can't order the system online.
Read More... Visit
Site

2.5 stars
Kall 8

KALL 8

Kall 8 is a company that allows you to get traditional toll-free lines and gives you tools to manage and track calls in real time, which are useful features. However, the services provided are not as comprehensive as the higher-rated selections, and the pricing is a little more complicated. Read More... Visit
Site

When Do You Need A Business Phone System?

On March 10, 1876, Alexander Graham Bell – the inventor credited with creating the first telephone – uttered the first words ever spoken into a working device.

The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.

Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.

For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.

So when do you need a business phone system?

The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.

Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can’t get through, they likely will give up and take their business elsewhere.

The important thing to keep in mind is that there is no “one size fits all” model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person’s extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.

 

 

 

Comcast Business Phone Service Resumes After 5-Hour Outage

Comcast officials said the problem, which affected an undisclosed number of small-business customers, is fixed but still under investigation. Comcast business phone customers across the United States suffered through a five-hour service disruption on July ...

Published:  Wed, 13 Jul 2016 22:08:00 GMT



What's losing steam at Apple? Pretty much everything

Cook side-stepped questions about the upcoming iPhone refresh Apple is widely believed to be planning to announce in September, but noted that the company sees the business phone market in particular picking up for the iPhone in the coming months.

Published:  Wed, 27 Jul 2016 03:29:00 GMT



Infographic: 4 Types of Business Phone Systems

Gone are the days of businesses having just one choice when it comes to their phone system. Instead of everyone using a landline system, the internet and mobile phones have given small businesses several types of new phone systems to choose from.

Published:  Fri, 15 Jul 2016 09:23:00 GMT



Verizon to end mass delivery of business phone books in NY

ALBANY, N.Y. (AP) - Verizon will soon end the mass distribution of business phone directories in New York state in another example of how the internet has changed daily life. State utility regulators gave Verizon permission to cease the widespread ...

Published:  Thu, 14 Jul 2016 01:00:00 GMT



Verizon Won't Distribute Business Phone Books Anymore In NY

ALBANY, N.Y. (AP) Verizon will soon end the mass distribution of business phone directories in New York state in another example of how the internet has changed daily life. State utility regulators gave Verizon permission to cease the widespread ...

Published:  Thu, 14 Jul 2016 13:50:00 GMT



Comcast Restores Business Phone Service After 5-Hour Outage

Comcast business phone customers across the United States suffered through a five-hour service disruption on July 12, knocking out business-critical phone services affecting an undisclosed number of small- and midsize-business customers of the cable giant.

Published:  Wed, 13 Jul 2016 15:09:00 GMT



The Geek Report: How do I set up my business phone system?

Adam Darack is the IT administrator for the town of Edgartown. He will be writing regularly about the technological issues facing Island business owners. Got a question? Send it to onisland@mvtimes.com with the subject line "Dear Geek."¯ Great questions.

Published:  Wed, 20 Jul 2016 15:19:00 GMT



Stratus Video and CafeX Collaborate to Give ER Patients Faster Access to Specialized Care

CafeX's integration software within the Virtual Consult application connects mobile and web endpoints to traditional business phone systems, making it possible for ER staff to place calls to specialist physicians located anywhere and using any mobile device.

Published:  Tue, 26 Jul 2016 07:06:00 GMT



Businesses Embracing SIP Trunking Improve Bottom Line

SIP trunking is a way to deliver voice and media over the Internet. If your business phone system, or PBX, can connect to the Internet and use the SIP protocol to make calls over the Internet, then SIP trunking can be a means of delivering high quality ...

Published:  Tue, 26 Jul 2016 13:07:00 GMT



 

 

 

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