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Perhaps you have a startup business and want an inexpensive business phone service with a toll-free number and voice messages accessed through email. Or maybe your business is expanding, and now it is time to consider how to route and manage your incoming phone calls and faxes. Whatever the case, there are a number of online services that can help you implement a phone system to meet your growing business needs.

Complete Phone and Fax Service for Your Business Not only can these services provide you with local and toll-free phone numbers, but they can also route calls to multiple phone numbers at once or route them in a predetermined order. Additionally, by using a web-based phone and fax service, you can perform many necessary business tasks on the go. No matter your location, you can block calls, retrieve messages/faxes, and monitor call activity.

Premiere phone service providers also offer many online tools that can enhance your business operations. Some of these tools include Internet faxing, detailed call logs, fax and message archives, call recording, voicemail to e-mail services, fax to e-mail services, and one-touch dialing. Even if members of your sales team are located in different cities, states, or even countries, many online phone/fax services enable you to connect your entire workforce.

If you are looking for a phone system that is on a smaller scale, there are a number of services that can help you acquire and maintain a toll-free number. Using call-forwarding technology, these services route calls to your existing phone numbers in order to reached you at any number of your choosing, anywhere in the world. With a built-in caller ID function, you will easily be able to distinguish between calls being forwarded to you and those coming in on your regular phone line. In this way, you will always know whether a call is of a business or personal nature.

When looking at different business phone systems, there are certain factors you need to consider. Some of these include:

  • Features. Does the phone system provide features that meet your needs? Does the phone system have the flexibility to expand as your business grows?
  • Ease of Use. Is the website easy to navigate? Can you easily select the right phone system features for your business?
  • Pricing. Is the company's pricing competitive? Does the phone system provide the most bang for your buck?

TopConsumerReviews.com has reviewed and ranked the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!

Disclosure: We pay our reviewers and we are compensated for our reviews. Click here for details.

Business Phone System Reviews

5 stars
Ring Central

RING CENTRALTopConsumerReviews.com Best-In-Class Blue Ribbon Award

Ring Central is an excellent web-based telephone and fax service that will help you enhance your business telephone operations. With an impressive array of online tools and phone services, at rock-bottom prices, Ring Central is our top-rated service. Read More... Visit
Site

4.5 stars
Phone

PHONE

Phone is an industry leader in providing a virtual office that meets the needs of businesses big or small. With unlimited extensions, no activation fee, free monthly minutes, and a wide range of plans, Phone is a strong contender for your business phone system needs. Read More... Visit
Site

4 stars
EVoice

EVOICE

eVoice is an easy-to-use messaging service that allows you to have voicemails sent to your e-mail or eVoice account. They have an impressive array of features and they keep their pricing affordable. Read More... Visit
Site

4 stars
Virtual PBX

VIRTUAL PBX

Virtual PBX is a flexible business phone system with a long list of features that customers are looking for. Their flat rate and usage based plans allow business owners to find exactly what they're in search for at an affordable price. Their strong BBB rating and focus on customer service were impressive. Read More... Visit
Site

3.5 stars
Grasshopper

GRASSHOPPER

Grasshopper is a phone system designed to help you manage and simplify information. Incoming callers can easily choose options, get information, or be transferred to the correct extension. However, their pricing is a little more than the higher rated selections. Read More... Visit
Site

3 stars
Freedom Voice

FREEDOM VOICE

Freedom Voice is an advanced toll-free number, toll-free voicemail, virtual office, and messaging service for small businesses. However, we felt their system wasn't as easy to use as some other systems. Read More... Visit
Site

3 stars
8x8

8 x 8

8x8 is an office phone system, ranging from three lines to a full virtual private branch exchange (PBX) that uses a combination of hardware and network technology to create virtual phone lines and extensions. 8x8 is an effective phone system that is feature rich, versatile, and easy to use. however, be prepared to talk to a salesperson, because you can't order the system online. Read More... Visit
Site

2.5 stars
Kall 8

KALL 8

Kall 8 is a company that allows you to get traditional toll-free lines and gives you tools to manage and track calls in real time, which are useful features. However, the services provided are not as comprehensive as the higher-rated selections, and the pricing is a little more complicated. Read More... Visit
Site

When Do You Need A Business Phone System?

On March 10, 1876, Alexander Graham Bell – the inventor credited with creating the first telephone – uttered the first words ever spoken into a working device.

The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.

Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.

For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.

So when do you need a business phone system?

The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.

Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can’t get through, they likely will give up and take their business elsewhere.

The important thing to keep in mind is that there is no “one size fits all” model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person’s extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.

 

 

 

Charter Business phone service outage
By Ashley Carrasco / KTVL.COM MEDFORD - Charter Business is experiencing a global phone outage leaving local business owners frustrated. The owner of Bobbio's Pizza in Medford said he had to post his personal cell phone number online and has only had two deliveries all day Friday. ...
Publication Date: Fri, 30 Jan 2015 19:28:24 -0800

West County Corner: Tired of telemarketers
I usually just hang up on crank calls at my business. People always want to sell you something. Telemarketers, advertisers, salesmen, scammers, schemers and shysters mostly. I dont want to waste my time or tie up the business phone.
Publication Date: Fri, 30 Jan 2015 06:37:59 -0800

Digium Introduces Switchvox Rescue for Business Phone System Recovery
HUNTSVILLE, Ala., Jan. 28, 2015 /PRNewswire/ -- Digium, Inc. , the Asterisk Company, today announced its newest service offering, Switchvox Rescue. Switchvox Rescue provides Switchvox on-premises business ...
Publication Date: Wed, 28 Jan 2015 06:00:00 -0800

RingByName
RingByName app for Android - your RingByName business phone system in the palm of your hand. Manage your phone system directly on your...
Publication Date: Tue, 20 Jan 2015 07:35:43 -0800

DYL Now Offers Auto X-Dates for Auto Insurance Agents
DYL, the Cloud-based business phone system with Sales Automation, announces the release of X-Dates for the Auto Insurance industry.
Publication Date: Tue, 20 Jan 2015 06:23:15 -0800

Telzio Launches Free Softphone, Simplifies BYOD Solutions for Small Businesses
LOS ANGELES, Jan. 20, 2015 /PRNewswire/ --Telzio announces a free softphone app that enables users to make and receive calls with their business phone number on their mobile device separate from their ...
Publication Date: Tue, 20 Jan 2015 06:00:00 -0800

RingCentral Announces HIPAA-Compliant Solution for Health Care Customers
RingCentral, Inc. , a leading provider of cloud business phone systems, announced today that it now offers a fully HIPAA-compliant RingCentral Office solution. The new R
Publication Date: Thu, 15 Jan 2015 05:30:00 -0800

TriTech Corporation Offering New Promotions on Yealink and 3CX
TriTech Corporation is Milwaukees top source for business phone systems including 3CX powered by Yealink VoIP phones. New promotions on installation and hardware fulfillment services are now available to businesses in southeastern Wisconsin.
Publication Date: Thu, 15 Jan 2015 00:48:26 -0800

Switch Comes out of Beta, Creating First Business Phone System for Google Apps Available to Enterprises and SMBs
SAN FRANCISCO -- Switch Communications announced today that Switch, the business-grade phone system for Google Apps, is now available to the public after three months of private beta. Switch is the only ...
Publication Date: Wed, 14 Jan 2015 09:06:19 -0800

Wrentham police business phone back in service
WRENTHAM The police departments business line was out of service for over five hours Tuesday because of technical issues disrupting service.
Publication Date: Tue, 13 Jan 2015 10:35:00 -0800

FBI Cyber Scam Warning: BEC Scams Cost Businesses $215 Million over 14 Months
The FBI recently issued a warning pertaining to a growing problem which is seeing businesses targeted by attackers using compromised email accounts as the springboard for diverting company funds meant for legitimate vendors. GDFs founder weighs in on the warning and how social engineering testing can help raise user awareness against attacks like these, as well as other types of email based attacks.
Publication Date: January 31, 2015

Cellular Telephone Services Procurement Category Market Research Report from IBISWorld has Been Updated
The cellular telephone services market has a buyer power score of 4.4, indicating a high degree of negotiation power for buyers as a result of falling price trends and low market risk; however, buyer power is slightly limited by high market share concentration. For these reasons and to help procurement professionals make better buying decisions faster, business intelligence firm IBISWorld has updated a report on the procurement of Cellular Telephone Services in its growing collection of procurement category market research reports.
Publication Date: January 31, 2015

New Picking Cart Innovation Opens Advanced Picking Processes to Any Business
Newcastle Systems, the leader in mobile power solutions for the distribution and logistics industries, launches the PowerPick Station, an innovative picking cart equipped with a rechargeable power system that creates more possibilities for business to leverage advanced picking technologies and processes.
Publication Date: January 31, 2015

Dent Discount Mobile Released Its New Website, Offers Full Service Paintless Dent Removal and Paintless Dent Repair
Dent Discount Mobile has made it easy for users to use the website and offer services in multiple cities of bay area.
Publication Date: January 31, 2015

ASPG Announces Spring 2015 Technology Conference Sponsorships
ASPG will be sponsoring and attending the Texas Technology Summit, the InfoSec Conference, and the HDI
Publication Date: January 31, 2015

 

 

 

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