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Can A Business Phone System Grow With My Business?

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Popular Features of Business Phone Systems

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Top Consumer Reviews Articles

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Popular Features of Business Phone Systems

For most businesses, a business phone system is a vital piece of operating equipment. It is the lifeline between the company and its customers and without one, businesses may find themselves struggling to thrive and bring in new customers.

As important as advertising your business and services is to your success, a customer’s ability to be able to reach out to you is as equally important. That is where the right business phone system comes in handy.

Once you have decided on purchasing a business phone system, you can begin to look at the most popular features of business phone systems to decide if you wish to incorporate any of them into your package.

The most basic features of just about every business phone system on the market are:

  • Automated Attendance/Answering Service. Companies which do not have a need or desire to hire a receptionist with the intention of answering the phones all day long may wish to incorporate this feature. It also is handy to have for after-hours answering. Customers who call your number will be greeted by this automated attendant, which will provide them with a variety of options to direct their call. A list of employees, complete with extension numbers, generally is included in any automated greeting.
  • Tele-conferencing Features. Most companies prefer the ability to be able to use two or more phones at the same time to hold a conference call. In this day and age, more and more business is being conducted over the phone and over internet web services such as Skype, than in person.
  • Voicemail Services. Unless your employees are literally chained to their desks, including voicemail as part of your package always is a good idea. Customers who call during lunch hour, while an employee is on break or during non-office hours still have the option to leave a message and have their needs met.

Other basic features which are generally included in any business phone system include call hold, call forwarding, speed dial, redial, paging, music on hold and a back-up source of power that will keep the phone system going for up to an hour in the event of a power failure.

As with any product, there also is the “Cadillac model” for business phone systems. These are the systems which cost the most, but also offer all of the bells and whistles that large companies often prefer.

Once you have decided which features are most important for the operation of your business, do your research. There are multiple companies which offer business phone systems, but not all are created equally. Ask for customer recommendations and seek reviews for the system prior to purchasing.

Elephone S8 hands-on: A solid, no-nonsense phone for business use

I was unaware of the Chinese hardware manufacturer Elephone, but I hope that I get to see more of its devices. The sub-$240 Elephone S8 phablet has impressed me right out of the box. It is a nice-looking, aluminium body phone with a large screen and a ...

Published:  Fri, 20 Oct 2017 10:34:00 GMT



Google built a new Trojan Horse to get inside every aspect of your life

Google has dabbled with hardware in the past without much success, but the company now appears to be serious about turning it into a real business. Last year, the company put Rick Osterloh, the former president of mobile-phone maker Motorola, in charge of ...

Published:  Sat, 21 Oct 2017 14:23:00 GMT



Vast Broadband says business phone lines down

Vast Broadband said late Thursday morning that all of its business lines were down, including the company's call center. "We apologize for the inconvenience, and are working as fast as we can to fix the issue," Vast said in a Facebook post. "Thank you ...

Published:  Thu, 19 Oct 2017 12:31:00 GMT



APAC to Lead the Green and Recycled Mobile Phone Market | Technavio

LONDON--(BUSINESS WIRE)--The global green and recycled mobile phone market is expected to grow at a CAGR of more than 15% during the forecast period, according to Technavio's latest market research. In this market research report, Technavio covers the ...

Published:  Tue, 17 Oct 2017 10:43:00 GMT



Review: Google's Pixel 2 phone is the smart (and safe) choice for biz

And with a Pixel device you'll always get the latest updates and security fixes immediately - something that should be top of mind for anyone using an Android phone for business. The Pixel 2s aren't phones to swoon over, but swooning is overrated.

Published:  Tue, 17 Oct 2017 06:10:00 GMT



Are Apple's iPhone 8 Production Cuts a Red Flag, or Business as Usual

On the surface, this move seems to indicate that the phone is selling well below Apple's expectations, especially when paired with Reuters' report that the iPhone 7 is outselling the 8 right now. However, these individual reports still can't be viewe ...

Published:  Sat, 21 Oct 2017 13:20:00 GMT



Hiya raises $18M to build business search and spam blocking into native smartphone dialer app

Hiya's business started taking off when it partnered with Samsung to pre-install its spam blocking technology directly within the phone dialer app on popular smartphone devices like the Galaxy and Note. The company also inked a deal with AT&T ...

Published:  Thu, 19 Oct 2017 07:01:00 GMT



Jimmy Butler used business phone number in planned stunt

What was Jimmy Butler thinking when he revealed his phone number during his introductory press conference with the Timberwolves Did he not realize how big a star he'd become Lee Jenkins of Sports Illustrated: On the eve of his introductory press ...

Published:  Wed, 11 Oct 2017 16:04:00 GMT



WOW! Internet, Cable & Phone Brings Business and Residential Services to Livonia, Michigan with Biggest Expansion Yet

WOW! currently offers residential and business services in Detroit, Grosse Pointe Shores and Mid-Michigan, an area encompassing Grand Rapids and Greater Lansing, and is further expanding to the community of Farmington, MI. Service in Farmington is expected ...

Published:  Tue, 10 Oct 2017 06:40:00 GMT



Business Phone Services

The smart choice for small businesses that want to use their own phone systems along with management tools and calling features to run their business more efficiently. Our IP Centrex system is an advanced, fully hosted phone solution that eliminates the ...

Published:  Fri, 20 Oct 2017 03:38:00 GMT



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