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      October 22, 2017

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Best

Flooring

  1. Build Direct
  2. Fast Floors
  3. Floor Mall
  4. Simple Floors

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Flooring Better Business Bureau Reliability Seal

Get Your Flooring Today With Wayfair! Choosing the right flooring for your home is a dedicated effort. The selection seems endless when you look at all the brands and manufacturers available today. Between wood floors, imitation wood flooring, laminates, and more, you have hundreds of different floor types, stains, qualities, durability, and finishes.

Your local home store will only have a limited number of flooring options to choose from. However, shopping online allows you to find exactly the right type of flooring that you're looking for. You can shop for a variety of flooring types from the comfort of your own home - in the flooring color you prefer, and often at a price less than that local store.

Continue reading below reviews

2017

Flooring Reviews

5 stars
Wayfair

WAYFAIR Visit Site

Return Policy:

Full Refund

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Wayfair sells a huge number of flooring products made from materials such as hardwood, vinyl, carpet, bamboo, cork, tile and stone. They offer 33 different brand name manufacturers to give you the largest selection possible.

The Wayfair website is very pleasing to the eye and easy to use. They offer an excellent navigational facility that lets you search their vast array of flooring products by selecting up to 16 different criteria. This enables you to easily search flooring items as broadly or as specifically as you would like.

Wayfair's pricing is extremely competitive as compared to others flooring companies reviewed. It's significantly lower then the big retail outlets located throughout the country. For orders over $250 they offer a billing option where you can take up to six months to pay in full and not pay any interest.

Wayfair's return policy is one of the best we've found among online flooring product vendors. They'll accept returns for any reason, and in most cases they provide a full refund of your purchase price. If a flooring product is damaged upon delivery, they will replace it as quickly as possible.

Wayfair utilizes FedEx, UPS and the US Post Office for shipping of smaller product items. Large shipments, like carpeting and flooring, cannot be shipped through these companies and are shipped instead via freight truck lines.

With such an enormous variety of flooring products, competitive pricing, and a customer-friendly refund policy, Wayfair earns our highest rating.

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4 stars
Build Direct

BUILD DIRECT Visit Site

Return Policy:

Complete 30-day money back guarantee on large quantity orders with no restocking charges.

Build Direct sells a vast array of floor covering and other construction products on a web site that is easy to navigate. On this site you will find flooring products made of all types of wood, stone, tile and vinyl as well as carpeting and various flooring accessories.

You may narrow your product search by a number of criteria including material, features, color, size, price and brand. Their site also offers educational information and resources such as an online room designer, related product articles and a learning center. The only downside at Builds Direct, and the one contributing factor in preventing them from being more highly rated, is they do not offer as big a brand selection as the top rated sites.

Their pricing, overall is very competitive compared to the other sites reviewed and especially compared to big box retail chain outlets.

Build Direct will ship anywhere in the U.S., Canada and throughout the world. They utilize a proprietary logistics software program on their website that gives customers an instant cost for shipping and is designed to save money by calculating the most efficient combination of routing and mode of transportation.

They have by far the best return policy of the companies reviewed, offering a 30-day, money back guarantee on all larger quantity orders. You can return your order for any reason and get a full refund. Unlike most other companies, they do not charge a restocking fee on any products.

Given the ease of use of their web site and the vast array of products, not to mention their excellent shipping and return policies, Build Direct earns our a strong rating. If you are looking for flooring Build Direct is a solid option.

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3.5 stars
Fast Floors

FAST FLOORS Visit Site

Return Policy:

Returns accepted for unused products only and incur a restocking fee ranging from 10 to 20 percent of the cost of the order.

Fast Floors sells a very large variety of name-brand flooring products ranging from hardwood floorings, carpeting, bamboo floors and tile and stone flooring. Of all the sites reviewed they offer one of the most extensive product and brand selections.

For all product types, the web site lists three tab selections for their top sellers, clearance buys and an advance search tool that allows you to do a specific search by manufacturer, color, price and several specific feature options. With such a huge variety of product and brand offerings, this feature really helps to narrow your search in order to make an educated decision. The web site lists the various product categories both down the left side and across the top for easy identification and navigation. Their pricing was competitive with other sites.

Shipping costs vary by product and location but the site utilizes what they call Floor Cart Shopping System to help customers get shipping rate quotes. Occasionally, they do offer free shipping promotions but even when they do, the minimum order is $1,200.

Returns are allowed if you find you ordered more flooring product then you need. However, the box must be unopened and a minimum of four cartons must be returned. The customer is responsible for all return shipping costs as well as any applicable restocking fees which ranges from 10 to 25 percent of the order costs. So, suffice to say, while a little leftover is sensible, be careful not to order too much product.

The variety of flooring at Fast Floors was excellent and the search tool allowed us to shop with ease. We were not excited about the return policy should you not like what you've selected.

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2.5 stars
Floor Mall

FLOOR MALL Visit Site

Return Policy:

Not stated on website. You have to contact customer service per product.

Floor Mall sells a large variety of floor covering products made of many of the most common materials in use today. They sell hardwood and laminate flooring as well as floors made of the less common bamboo and cork materials. While some of their online competitors sell full carpeting and carpet squares, Floor Mall sticks to just selling smaller area rugs. They also sell flooring made of tile, stone and vinyl.

Their flooring navigator option allows you to narrow your search. However, it is not as detailed and a bit more cumbersome then the search features found on those companies higher ranked.

They offer several shipping options. Their economy delivery is a flat $99 rate but it ships to a trucking terminal that can be up to 50 miles from your home. It is then up to you to arrange shipping to where the work will be done. Curbside shipping is $149 and will deliver to your home but you are responsible for taking it off the truck yourself. Curbside Plus shipping is $249 and for this the driver will actually take it off the truck for you but you have to carry the product inside your home. These options seem better suited for the commercial customer, not the consumer.

Floor Mall offers financing through the manufacturer, Mohawk's financial services division. Their web site seems a bit too busy and is a little cumbersome to maneuver around in.

While they offer a large product selection, their prices trended a bit higher then those companies higher rated. It seems their web site and their focus may be tilted a bit more towards the commercial contractor then the residential consumer. They receive an average rating from us, at best.

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2 stars
Simple Floors

SIMPLE FLOORS Visit Site

Return Policy:

Must be done within 14 days of ordering and incur a 25 percent restocking charge.

Simple Floors sells flooring products online, made of some of the most common materials used today. These include floors made from hardwood, bamboo, laminate and cork. Unlike other sites reviewed, they do not sell any carpeting, vinyl or stone products. Additionally, the brands they offer are very limited, especially compared to other competitors.

Their website is very basic and is not very intuitive or interactive. We found it hard to navigate around on to find even the most basic information.

Their prices are low compared to others but this is most likely because they offer cheaper brands and less of the better known national brand names.

They are currently offering a 50 percent discount on shipping costs for orders of $1,200 or more. This discount includes shipping to either a home, business, job site or one of 500 designated nationwide pick up freight terminals. Most deliveries are made with 7-10 days from the time of order placement. Returning items carries a non-negotiable 25 percent restocking fee and must be in unopened cartons, in perfect condition and received within 14 days from the date on the original receipt. There is a five carton minimum on all returns.

Overall, given the limited selections available on their web site, especially compared to more highly rated companies, Simple Floors scores lower then companies that offer much more intuitive and interesting web sites and a much larger product and brand selection. We recommend you shop a higher ranked provider.

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Continued from above

Before choosing a flooring company, you should consider the following factors first:

  • Selection.  You want to choose your flooring from the widest selection of brands and styles available, so you can find exactly what you're looking for.
  • Return Policy.  If your flooring order doesn't meet your needs, can you return the product for a full refund?
  • Prices.  Finding a store that offers competitive pricing is going to help you maintain your project budget. How do the flooring prices compare between stores?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the right flooring for your home!

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