Home Security Systems are more important than ever before. Crime is on the rise in many areas of the country. Over 2 million burglaries occur every year, with the average dollar loss over $2,000 - not to mention the potential harm to personal safety. Many experts point to the nation's current economic troubles and high unemployment as leading indicators for a continued rise in the
Safeguarding your home is vitally important to the protection of your property and family. Properly placed exterior lighting and good dead bolts can help reduce your odds of being a victim - but unfortunately, an experienced criminal can generally get through nearly all locks within 60 seconds. As a result, most experts suggest investing in a home security system - preferably one that is monitored by a live service for the utmost protection.
Statistics show that the majority of criminals will choose a home without a security system and bypass those better protected. Home security systems can vary greatly in protection and cost. Some home security systems provide free equipment along with a monthly monitoring contract, while others charge hundreds of dollars for installation as well as monitoring services. The best home security systems are flexible with or without
home phone line requirements.
Before reading any home security systems reviews it's important to be familiar with some important home security aspects and features. These include:
Equipment and Installation Costs. What does the company charge for the home security system equipment? How many sensors does that include? Is installation a separate charge?
Monitoring Service. Does the company provide a 24 hour, 7 day a week, live home security monitoring service that will quickly contact authorities in the event of a break-in?
Guarantee. Does the company provide a money back guarantee for their home security systems, or a warranty for faulty equipment?
TopConsumerReviews.com has reviewed and ranked the best home security systems available today. We hope these reviews will help you find the right home security system to keep you and your family safe for years to come!
Disclosure: We pay our reviewers and we are compensated for our reviews. Click here for details.
FrontPoint Security offers state-of-the-art home security systems at extremely affordable prices. Their forward-thinking approach to home security and focus on customer service has them leading the pack of home security systems.
To start with, FrontPoint Security is the only home security system that is 100% wireless and 100% cellular. Why is this important? In a traditional, landline home security system, burglars can disable the system simply by snipping phone lines or cutting cable wires, which renders the home security system powerless. Instead, wireless cellular systems are a safer and more reliable alternative. With FrontPoint
you're not required to have a landline phone, an internet connection, or any phone at all. The alarms from the FrontPoint control panel reach their monitoring center over a secure cellular network.
Installing the FrontPoint home security system is very easy. You may have heard horror stories about other home security systems, where a technician has to visit the home, drill holes in the walls, and hard-wire the system. FrontPoint heard these stories too - so they developed a pre-programmed, out of the box, do-it-yourself solution that you can set up in as little as 30 minutes. The FrontPoint home
security components connect instantly to their Control Panel over a wireless frequency, which makes installation a snap. The Control Panel signals the monitoring station using its built-in cellular device, so there is no need for a connection with the home landline or internet cable. This also lets you grow, expand, and change your home security system whenever you want. You can even take it with you when you move!
FrontPoint's high-tech home security features don't stop there. Once you have your home security system installed, you can start receiving instant alerts if a window breaks, a door opens, the power goes out, or even when a child comes home. Plus, you'll be able to access your home security system with any device that can connect to the internet. If you're on a computer, a laptop, or a tablet device, you can
use their online customer portal.
If you have an iPhone, iPad, Android, Blackberry, or Windows phone, you can enjoy their free smartphone apps to check on your home security system. Their advanced home automation features let you control lights, thermostat and door locks, from the road, adding convenience while saving energy. And with their optional video surveillance features, you can even see what's going on as well.
FrontPoint's equipment is very affordable and can be easily customized to meet your needs. You can receive up to a $300 discount on equipment with a 3-year monitoring contract, choosing from one of their 3 monitoring plan options:
Protection Monitoring. Their basic plan, covering you for intrusion, fire, environmental hazards and life safety conditions. This plan includes 100% cellular monitoring at no extra charge and 24/7 coverage. The cost is $34.99 per month.
Interactive Monitoring. Like the name implies, this plan lets you interact with your security system – from anywhere. Take advantage of free mobile apps and remote system control. Additionally, this plan automates your home lighting, for greater convenience, and adds advanced features like Crash-and-Smash and geo services. Like all FrontPoint plans, Interactive monitors your
home for intrusion, fire, environmental hazards and life safety conditions. This plan includes 100% cellular monitoring at no extra charge and 24/7 coverage. The cost is $42.99 per month.
Ultimate Monitoring. Includes all features listed in the other two plans, plus Video Surveillance. You can monitor your home remotely, via live streaming video. All mobile apps are included, as well as Crash-and-Smash and FrontPoint's full Home Automation suite, enabling control of lights, locks and thermostats. Like all FrontPoint plans, Ultimate monitors your home for intrusion,
fire, environmental hazards and life safety conditions. This plan includes 100% cellular monitoring at no extra charge and 24/7 coverage. The cost is $49.99 per month.
To make things even more affordable, all of their home security equipment comes with Free Shipping.
One great thing about FrontPoint home security systems is how easily they can be expanded. FrontPoint offers a wide variety of sensors that can be added onto your home security system at any time. These sensors can help you monitor for intrusions, fires, environmental concerns, and even medical emergencies. Plus, your monthly monitoring fees remain the same - no additional charge. Some of these extra home
security sensors include:
Glass Break Sensor
One thing that we especially liked about FrontPoint is their extraordinary focus on customer service. There are hundreds of customer testimonials in support of their products and service. They have an "A" rating with the Better Business Bureau and are one of the only home security companies that carry an accreditation with the BBB. They've also earned the Angie's List Super Service Award,
is the highest honor given by
that organization to companies that have achieved a superior service rating.
Perhaps even more impressively, FrontPoint offers a 30-day risk-free money-back trial with their home security system. If you're not happy with the system you receive, you can ship it back within 30 days with no restocking fees and no return shipping charges – no questions asked.
FrontPoint Security sets the standard for home security systems. They offer cutting-edge technology that includes wireless sensors, free mobile apps, and countless customization options. Their support staff is top-notch and their customer focus shines through. If you're looking for a safe, simple, high-tech, feature-rich, and affordable home security system, FrontPoint Security (1-866-363-8426)
should be your first stop. They earn our highest rating.
Protect America offers one of the best deals in the entire home security industry. Their customer-focused home security packages include free equipment and all-inclusive monitoring solutions. Customer support is friendly and knowledgeable. If you’re looking for a home security system, Protect America is an excellent choice.
Protect America has served over 400,000 customers since its founding over 20 years ago. They provide sophisticated and reliable home security solutions for the lowest possible price. With their Lowest Price Guarantee, Protect America will even match advertised offers on their monitoring service. Every Protect America system is self-installed, which saves you the unnecessary intrusion of salesmen and technicians in your home. No one will come into your house and try to sell you more than you need. Simply call Protect America’s toll-free customer service department (1-888-951-5127) to receive a free home security consultation. Customers are free to make their own decisions without pushy salesmen.
Protect America offers five wireless home security plans that meet the security needs of any household. Every plan comes with a wireless GE home security system that includes a talking control panel, motion detector, internal siren, door chime, battery backup, one-button arming, a Lifetime Replacement Parts Warranty, three window decals, and a yard sign.
Copper. This package comes with 3 entry point detectors and a Motion Detector. The equipment is FREE and the monthly monitoring fee is $19.99.
Bronze. This package comes with 7 entry point detectors and a Motion Detector. The equipment is FREE and the monthly monitoring fee is $35.99.
Silver - Best Value. This package comes with 10 entry point detectors. The equipment is FREE and the monthly monitoring fee is $37.99.
Gold. This package comes with 12 entry point detectors and a Motion Detector. The equipment is FREE and the monthly monitoring fee is $39.99.
Platinum. This package comes with 15 entry point detectors and a Motion Detector. The equipment is FREE and the monthly monitoring fee is $42.99.
For comprehensive home security, you’ll want to place a sensor on all ground level entry points, like doors and windows. The number of sensors you need varies depending on the size of your home. Many houses will be adequately served by the 3 sensors provided in the Copper package, the most basic level of security offered by Protect America.
For most homeowners, we think the Silver package offers the best value. This package provides an impressive amount of home security equipment – including 10 security sensors and a motion detector – for no upfront cost. The only fees are for your monitoring solution, which is very competitively priced at $37.99.
The wireless home security systems from Protect America are designed to be installed by the homeowner. Installation is very straightforward and easy to understand, and supported by Protect America’s knowledgeable and friendly staff. Choosing an easy-to-install wireless home security system can save you hundreds or even thousands of dollars compared to a traditional home alarm system.
In addition to home security systems, Protect America has a number of security accessories that further enhance the safety of your home. Available home security equipment includes:
Keychain remote control
Glass break detectors
Low temperature sensor
A variety of X10 home automation equipment
A home security system from Protect America can even save you money. Most insurance companies will give you a discount on your homeowner’s insurance if you have a home alarm system installed. After activating your home security system, Protect America will send you a certificate of installation to show your insurance provider. I this way, getting a home security system from Protect America can even pay for itself.
Protect America is a great way to get a home security system for no upfront cost. They have a variety of home security packages that provide cutting edge technology and reliable nationwide monitoring. When combined with their competitive pricing and knowledgeable customer support, Protect America (1-888-951-5127) shares our top 5-star rating and is an excellent option for your next home security system.
Offer both do-it-yourself installation or professional installation, depending on customer preference
Monitoring charges start at $29.99 per month
Customer Information: 1-877-494-1768
LifeShield offers proprietary home security equipment at very competitive prices. They make their own home security equipment and hold over 20 patents for home security and home protection. In fact, they offered the first all-digital wireless home security system. In recent years they have focused on the consumer market and have a variety of attractive home security packages that are worth a look.
Since LifeShield is one of the few companies that actually make their own home security equipment, you gain some advantages over other dealer-based companies. For example, if you call LifeShield with a question regarding your home security equipment, you're talking to the people who made it – you won't get handed over to another company to deal with. You also get to enjoy some cost savings, since you don't have to pay
any dealer markup costs.
LifeShield offers a variety of home security packages to get you started. All packages are available as cellular or internet connected, and none of them require drilling into your walls. They can also be easily customized according to your needs. These packages include:
Home Essential Silver. You get 2 door and window sensors, and a keychain remote. Equipment is free and monthly monitoring is $29.99.
Home Essential Gold. LifeShield's most popular home security system. You get 3 door and window sensors, a fire safety sensor, a motion detection sensor and keychain remote. Equipment is free and monthly monitoring is $34.99.
Home Essential Platinum. LifeShield's most comprehensive home security system. You get 3 door and window sensors, a fire safety sensor, a motion detection sensor, keychain remote, and a wireless camera with advanced video monitoring, so you can view a live video feed of your home wherever you are. Equipment is free and monthly monitoring is $46.98.
Business Package. Specifically designed for small business protection. You get 3 door and window sensors, a fire safety sensor, a motion detection sensor, and keychain remote. Equipment is free and monthly monitoring is $34.99.
Renter Package. Since LifeShield doesn't require any drilling into walls, apartment renters can enjoy the benefit of a home security system. This package includes 3 door and windows sensors and a keychain remote. The equipment is free and monthly monitoring is $34.99. There is an activation fee of $129.99.
LifeShield is the only home security company in our review that offers whole home fire protection. Instead of taking the approach of other home security companies, which is to install a heat sensor next to each smoke alarm, LifeShield uses a proprietary Fire Safety Sensor which detects the smoke alarm siren to alert the monitoring station. We view this as a safer and more reliable method of fire protection, and
is included free with each of LifeShield's home security packages.
Another characteristic that sets LifeShield apart is their home security installation approach. They offer a do it yourself option for free, or a professional installation option for a low additional fee. This way you can choose the installation method that is most comfortable to you. If you go with their professional installation, their installers are not allowed to sell you anything more while in your home. You'll be
pleased not to have to put up with any high pressure sales tactics.
Once your home security system is installed, LifeShield gives you an easy way to communicate with your system. Using their mobile access system called LifeView, available for iPhone, Android, or BlackBerry, you can quickly arm, disarm, and control your home security system. You also have access to view video (if you've installed their wireless security cameras), and monitor your sensors. And since you access all this through
your phone, you can check on these systems from anywhere in the world.
Overall, LifeShield provides a state-of-the-art home security system at very competitive prices. The fact that they are a home security company, rather than just a dealer, shows their commitment to the industry and to their customers. If you're looking for an affordable home security system from a company with a solid footing in the industry, LifeShield (1-877-494-1768) is definitely worth a look.
ADT has been in business for many years and most people are familiar with this common name in home security. ADT provides a number of home security plans to fit your needs. These plans can accommodate both land lines or cellular users, fire detection, or simple intruder protection. With ADT you can speed several hundred dollars or your life savings establishing your home security system, depending on the
amount of security equipment you want to fill your house with.
ADT prefers to send an associate for their evaluation of your home security needs prior to installation. Most of the systems are wireless but hard coding is required with certain add-on equipment.
ADT offers a basic home security package for a $99 customer installation charge plus a monitoring fee of $36.99 per month. The equipment in this package includes:
A wireless touchpad
3 entry point sensors
Wireless keychain remote
This is a competitive initial price point when looking at the competition. However, most homeowners will probably want more than the three entry point sensors that come in this package, which means additional equipment cost.
Overall, ADT provides dependable home security systems with all the bells and whistles that you may be looking for. Their equipment is designed to meet the needs of anyone, but comes at a price point that is slightly higher than others. Still, if you have needs for a very unique security system and don't mind spending the extra money required, ADT (1-866-305-4104) may be an option worth considering.
Vivint has been in business for over 13 years and currently serves over 500,000 customers. They offer a nice combination of home security and home automation features for those that like to take control.
Via a cell phone or computer, located anywhere in the world, the Vivint system allows the resident to control the homes lighting, appliances, thermostat, alarm system and more with just a few clicks. Z-Wave technology, is the brains behind the Vivint system, and in a nut shell is a wireless system that facilitates the communication to the home security and home electronics via remote control. The system may be managed
at home using a functional control panel.
For a starting price of $49.99 per month, Vivint provides a wireless system that includes a control panel, 3 sensors, a motion detector, smart thermostat, 1 appliance control, a door lock, 1 video camera and 12 energy efficient light bulbs. At an additional cost, supplemental sensors, for just about anything, are available to customize the home security and automation system to fit any customer's needs.
Vivint offers a life-time warranty on all products as well as a three day trial period in the event you should change your mind. The equipment may also be moved if relocation is needed. If you have any questions or concerns about the system, their customer service team is helpful. In fact, customer service has been a recent focus at Vivint to improve customer satisfaction levels that floundered in the past.
The positives with the Vivint home security option are the high tech attributes that allow the resident to take control of their home. Monthly monitoring and wireless access are more expensive than other home security companies. While the company has recently won awards for customer service, some customers have complained of pushy salesman. In the end, if you like the idea of an interactive home security system that incorporates
smart home technology, Vivint is worth a closer look.
Guardian Protection Services is a Pennsylvania based company that has been in business for over 60 years. They've recently upgraded their home security offering with a redesigned website, a focus on customer service, and updated equipment. The result is an impressive home security offering worthy of consideration.
Guardian utilizes GE products in their home security systems. They've created 5 home security packages for you to choose from, each of which can be tailored further depending on your needs. These packages include:
Basic. This is the starting point for your home security system. You get a home control unit with built-in siren, 3 sensors, 24-hour monitoring, and guarantees relating to theft protection, installation, and relocation.
Essential. The Essential package upgrades the Basic system with remote management capabilities, digital cellular communication, notifications sent to your smartphone or computer, remote video surveillance, and a lifetime warranty.
Plus. The Plus package enhances your home security system with VoiceLink, which lets you speak directly to the Guardian monitoring center from anywhere in the room, and hear severe weather alerts right through your system.
Premium. The Premium upgrade ensures that your home security system receives alerts from your Area of Interest Sensors even when your system is unarmed.
emPower. Guardian's top-of-the-line home security package gives you some basic home automation capabilities. You can manage individual doors, control your home's lighting, and change your home's temperature settings all with your smartphone or computer.
All packages come standard with 3 sensors - which, unless you live in a small apartment, will probably not be enough for your home's protection. So, you should expect to add more sensors to these offerings. For the Plus, Premium, and emPower packages, Guardian will include up to 10 sensors at no additional cost, which makes the Plus system a very attractive package.
To enhance these packages, you can further tailor your home security system with options such as a color touchscreen, additional motion, door, and window sensors, a carbon monoxide detector, medical pendant, smoke and heat communicators, glass breakage detector, and wireless cameras for video surveillance.
Guardian's 24/7 nationwide home security monitoring center is state-of-the art and (UL) certified. It's double-backup power protected, and has earned a Five Diamond rating by the Central Station Alarm Association. This is a dependable monitoring center as good as any on the market.
In recent years Guardian has placed a priority on customer service. This focus on the customer has really paid off. They currently hold an A rating as an accredited business with the BBB, and earned a Super Service Award with Angie's List.
Guardian does require you to call and speak with a salesperson to discuss your home security needs. Once you decide the right equipment for your home, Guardian schedules a professional to come and install your system. Because of this, you should expect to pay more than the home security companies that offer do-it-yourself home security installations. The trade-off is that the professional will be there to answer any questions
you have during the installation process.
Guardian Protection Services has really stepped up their home security system offering. Their equipment rivals any on the market today, and they offer optional features such as smartphone integration and home automation. Their monitoring center is reliable and customer service is top-notch. If you're more comfortable with a professional installing your home security system rather than installing it yourself, Guardian is
definitely worth consideration.
Low cost, starting at $25 per month monitoring charge
Alarm Force started in 1988 and is currently an A+ Better Business Bureau rated company. Their straightforward home security product line allows customers to quickly understand what is included and how much it will cost. If you're not looking for too many frills and have a smaller home or apartment, Alarm Force is budget friendly option.
Alarm Force offers two different alarm packages with the perks of an expensive system but without the cost. All equipment is installed by Alarm Force, leased to customers and may be relocated if the resident moves.
Standard Package. This is their very popular standard home security system that is effective yet affordable. With no installation nor upfront costs many utilize this Alarm Force option. The system uses a landline to communicate with police and the monitoring company. This package also includes free access to a two way voice intercom that allows the monitoring company to listen via an intercom system
and communicate with
the resident back and forth as needed. Included in the package are an interior siren, one wireless motion detector, one keypad and a 36 month contract requirement. The monitoring cost is one of the most affordable at $25.00 per month. Additional sensors, smoke alarms, panic buttons and more may be installed at a cost to customize the system to meet anyone's needs.
Alarm Plus. This system costs a little more and provides all of the features of the standard package along with an additional layer of protection. For a $99 installation fee plus an additional $4.95 monthly charge, AlarmPlus sensors will send a message to the centralized monitoring system should someone tamper or cut your land line.
One feature at Alarm Force that we liked is their Video Relay system that lets you see, via video surveillance, anyone at your front door. If someone rings your door bell you instantly receive a phone call and email that allows you to see that individual at the door and talk with them if needed. This works for those with a Smart Phone and is a great option if you're willing to pay a little more each month.
Alarm Force can be a good value for those that have a smaller residence or don't have much extra money to spend. Free installation and low monthly monitoring charges can bring peace of mind to those on a tight budget. The Video Relay system is a nice feature but only if you already have a Smart Phone and are willing to pay the extra costs associated with the product. Overall, we liked the customer history at Alarm Force
and feel it's a decent option for the right customer.
Pricing and installation costs vary depending on the dealer you talk to
Good range of home security equipment
First Alert Professional is a nationwide home security company, owned by Honeywell, that works through authorized dealers for sales and installation. They offer a good range of home security equipment, however their home security system costs and installation fees are set by their individually owned dealers. This means that pricing and installation costs can vary greatly depending on which dealer you talk to.
First Alert offers an impressive array of home security equipment that can be included in your system. Besides their base control unit and keypad, you can add any of the following:
Carbon Monoxide Detector
Asset Protection Devices
Outdoor Motion Sensors
The First Alert home security monitoring is available 24 hours a day and staffed with well trained professionals. Should an alarm trigger, an operator will attempt to communicate with you first before contacting police or emergency assistance – preventing any unnecessary response.
Since the home security equipment cost, monitoring fees, and contract length can all be set by their individual authorized dealers, it's impossible to compare with other home security companies. You're on your own to find a dealer that can offer you the best price or one that will negotiate with you. You just won't find transparent pricing or guidelines on their website.
Overall, First Alert Professional offers a quality home security system with a good variety of features available for you to customize as you need. Unfortunately their authorized dealer business model prevents the standardization that we'd like to see. If you're comfortable working with a local dealer to determine pricing and contracts, then First Alert can be an option for you.
Protection One is a Kansas based home security company that currently holds an A+ Better Business Bureau rating. In business since 1988, Protection One asserts themselves as the second largest security system in the United States but we were surprised to see the large areas in the region that they don't service.
Protection One uses Honeywell built security equipment that comes with a lifetime guarantee, for a small monthly fee, as long as you employ their respective monitoring service. However, Monitoring service comes at a lower end price starting at $24.99 per month with a three year minimum commitment. Protection One uses their own proprietary monitoring company to service clients. Customer service is important to them and
a quick response, during an emergency, is their ultimate goal. If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies.
The security equipment at Protection One are each sold separately. This means there are no available packages to give you a feel for the financial commitment related to purchasing and installing their security system. The website overall was a disappointment in that limited pricing and equipment information was available. We found several links that lead us to no additional information as well as an online wizard that
didn't assist as expected. Instead, we were directed to provide our personal information to receive a phone call back from a salesman.
Protection One does offer cellular back-up in the event of a phone outage. A new service for customers is the option for remote control of the security system via the internet or cell phone but is not a home automation system by any means. Additional wireless options including smoke detectors, carbon monoxide detectors and more.
While we liked the BBB rating at Protection One as well as the low monthly monitoring cost, we felt the website lacked the forthcoming information we needed to help in our decision making. Protection One is not available in many US cities across the US and we found several complaints related to the respective warranty plan with this equipment. Overall, we weren't as impressed with the nation's second largest home security
provider as we would have liked.
Note: Broadview Security was recently acquired by ADT
Broadview Security (formerly Brinks Home Security) generally provides the same system as our higher selections, but at a higher price and without the convenience of a wireless installation. Broadview does a good job of charging for options that should be standard. Before the customer realizes it, they are paying significantly more for home security than they ever imagined. Broadview even charges for a warranty on their
The Broadview home security system is hard wired so you need to anticipate damaged walls and wiring concerns. The Premium plan provides a keypad, three sensors, a motion detector, interior siren, control panel, a yard sign and decals. Installation starts at $155.00 and the additional sensors that most homeowners will need are extra. Broadview can monitor for fire and carbon monoxide but those services are extra on top
of their monthly fee of $31.99.
Through our research we found dozens of complaints regarding frequent false alarm problems with customers. Many reported a number of occurrences of the police arriving at their homes at any hour for no apparent reason. Some were even charged by local fire and police departments for false alarms.
Broadview requires that you establish auto-pay for their monitoring service either monthly or quarterly. If you want to add a warranty on their system, you'll be charged an additional $6 per month. Unfortunately, if you don't pay for the warranty your home security system will not be covered should any of the equipment malfunction or break.
We think you'll find that Broadview will charge you more than their competitors for the same (or lower) level of service. They'll automatically deduct their fees from your bank account for 3 years, and a warranty on their product will cost you extra. We recommend you choose one of our higher-rated systems, without all the extra charges and fees.
Monitronics is a Dallas based home security company that started in 1994 and currently serves approximately 700,000 customers. This is another home security company that utilizes local dealers to distribute their product. If you want to learn more about Monitronics the website is not the place to go. Detailed and transparent information is not available on the website and is only provided by a salesman once they've assessed
the security needs of your residence.
Reviewing Monitronics is a challenge as the brand of equipment varies by the location of the dealer. The cost of the actual equipment and installation charges are specific to what you are sold by your local salesman. The only benefit to that is if you have an existing home security system, they may be able to transfer the monitoring to their company.
An available option at Monitronics is installing an interactive system. This would allow you to adjust your security systems via the internet or smart phone. You may also choose to establish some smart home features to gain control over lighting, temperature and other electrical appliances while outside the home. All equipment comes with a life time guarantee but may be limited to times in which you're utilizing their
proprietary monitoring service.
Monthly monitoring charges generally start at $32.00 per month and come with a 36 month contract. Monitoring includes 24 hours coverage by Alarm.com and may be established via a home phone line, cell or VoIP. The Monitronics' monitoring company houses two back-up sources to allow continuous operation even during a power outage.
Should you have any questions you may call the corporate headquarters at Monitronics but you may need to speak with your local dealer. We found most of our questions were answered with vague responses unless we were willing to have a salesman show-up at our house.
We were generally unenthusiastic about Monitronics due to the dealer relationship, varying contracts and product lines as well as lacking website and evasive customer service agents.
Ranges from $34.99 to $49.99 per month monitoring charge
In business since 2001, Pinnacle Security offers a GE Security brand home alarm system with a few bells and whistles. We unfortunately found several dissatisfied customers and several lawsuits against Pinnacle. Also, the website lacked much of the customer friendly attributes and information we feel is standard from a quality company. Some of the language and information was even outdated as if it hasn't been worked on
this year. Door to door sales is more their approach than a forth coming website.
Pinnacle Security states they've obtained 300,000 customers in the last few years but have sold some of those relationships to other security companies. This was a red flag to us as we wouldn't want to become comfortable with Pinnacle and then be switched to another without our consent. This is part of the legalities of the multipage a customer must agree to prior to working with Pinnacle.
You'll find with their vague website it is hard to specifically identify what Pinnacle has to offer without speaking to a pushy salesman. We did learn that each system is customized to meet your home's specific needs. However, they do mention a standard packaging with includes a panel, cell phone connection, 2 sensors, a motion detector, 1 yard sign and 1 window sticker for $200 installed. Monthly monitoring costs around
$34.99 to $49.99. Contracts vary per location but average a lengthy 42 months. Monthly payments must be automatically deducted from your account to utilize this special package.
Along with the GE Security alarm system, you can add on smoke, fire and carbon monoxide detectors. Video and camera surveillance are available for an extra cost. Limited home automation is also an option but Pinnacle is not forth coming with many details. This company only works with home owners despite having wireless options and is not available in all cities. Pinnacle's security systems work through land line or cellular
Overall, the Pinnacle experience is not one we'd recommend at this time. Scores of unhappy customers are happy to profess how poor there experience was at Pinnacle. An outdated and uninformative website is frustrating and we couldn't find anything that made Pinnacle stand out in a positive way.
Home Security Systems Terminology
There are many terms used by home security companies to describe their products. Here we have described what many of these terms mean so you can use them when looking at our home security systems reviews.
2-Way Intercom: This refers to the ability for homeowners to communicate directly with their home security monitoring service with provided equipment.
24-Hour Monitoring: When a home security system has 24 hour monitoring, it means that the alarm company has a monitoring facility that is staffed by real people 24 hours a day, 7 days a week. This means that any time of day your home alarm sounds, someone is watching your system and you'll receive notification from your monitoring service.
Carbon Monoxide Detectors: Recently, home security companies have started including carbon monoxide detectors as a part of their home alarm packages.
Cellular Monitoring: a cellular connection is the safest home security option, since your alarm system won't go down if your telephone lines are cut or your wireless connection goes down. Cellular monitoring is only considered 100% dedicated if the home security system provides a cellular signal between your sensors and the control panel, as well as between the control panel and
your monitoring station. Some providers only offer a cellular
connection between the sensors and the control panel.
DIY Systems: Do It Yourself systems cut out the professional alarm system installation fees that many security companies charge. These systems are usually wireless in order to make installation as easy as possible. They tend to be good for renters since these alarm systems can usually be moved.
Door and Window Sensors: Door and window sensors are a basic component of any home security system. They notify your alarm monitoring service when a door or window is opened and the contact between two sensors is broken.
Equipment Manufacturer: Depending on your home security company, the manufacturer of the actual alarm equipment you receive may be provided by a 3rd party technology company, developed by the alarm company themselves, or intermingled between a number of different manufacturers. If you choose to change home security companies in the future, this can make upgrading or changing your
alarm system expensive and complex.
Equipment Warranty: This refers to the coverage provided if the home security equipment you install is faulty or malfunctions in any way. Depending on your home security company, your equipment may be covered by a full lifetime warranty, a limited time warranty, or an optional warranty for additional cost.
Flood Sensors: For homes with basements or close to water sources, flood sensors can be an important feature. Flood sensors will trigger the home security system if it determines that excess water may be accumulating in your home.
Freeze Sensors: Freeze sensors help prevent damage from burst frozen pipes or other cold-related damage that can occur in homes that experience extremely cold temperatures.
Heat Sensors: Some home security systems provide heat sensors that can help detect the threat of fire by measuring changes in temperature. Heat sensors do not provide smoke detection.
Home Automation: Home automation refers to the ability for a homeowner to control certain events in their home, such as lighting, heating, and cooling, through their security system. These functions can be controlled by the homeowner whether they’re at work or on vacation.
Interactive Monitoring: Many home security companies now offer the ability to monitor your system through online websites or smart phone applications. These utilities will let you turn on your home alarms, receive messages if your alarm sounds, and in some cases even control certain events in your home through home automation.
Garage Door Sensors: Garage door sensors are similar to Door and Window sensors, except they are specifically designed to work with garage doors.
Glass Break Sensors: When a window is broken, the glass break sensor notifies your monitoring service.
Personal Security Devices: These devices usually come in the form of bracelets or ceiling pulls that can be used to call for medical attention through the security system monitoring service. They are usually requested by elderly people or individuals who have special medical needs.
Relocation: Systems that can be relocated let homeowners take their home alarm system with them if they move, and have it installed in their new home for free or for a minimal fee. Relocating a home security system can be important for people who move frequently or live in rental properties.
Upfront Cost: A home security system's upfront cost is the amount of money needed to have a security system installed. This includes the cost of installation and equipment.
Wireless Sensors: Wireless sensors do not have to be hardwired into home security systems in order to work. They're more convenient to install and are more practical because they can be moved without drilling holes in your walls.
Features You Can Expect To Find In A Home Security System
Here are a few things you can expect to find in a home security system:
Control Panels These panels are the ‘brains’ of home security systems. They are physically or remotely attached to electronic sensors and detectors throughout the house. They usually have a keypad with them to allow you to control, disable or activate your home security system.
Alarms Home security systems can use sounds to alert you to the presence of an intruder, but it’s important to remember that alarms can be useful in the case of carbon monoxide, fire, flood or other disasters too. Safety systems should be installed in your home along with home security systems.
Door and Window Sensors These home security sensors have two parts - one that goes on the door or window itself, and another on the corresponding frame. Magnets keep a charge running through the home security sensor while the door is closed. When a door or window is opened, the circuit is broken and the sensor triggers an alarm via the main control panel. Keep in mind that window sensors won’t work
on windows that don’t open - for that, you'll need a glass break sensor to recognize the sound of a window being broken.
Motion Sensors Motion detectors are ideally used in large areas that either aren't or can’t be secured with door or window sensors (for example, a large room with many windows or a backyard). They can generally detect motion from 40 to 80 feet away and can be connected to your home alarm system or to a security camera. There are two main types of home security motion sensors: active detectors, which
emit light, sound or other forms of energy and recognize when that energy is being disturbed; or passive detectors, which recognize incoming signals sent from the disturbance, such as heat or sound waves.
Security Cameras CCTV cameras are used for surveillance and are designed to transmit images to a specific place and a limited number of monitors. Analog or digital surveillance cameras are simply a camera attached (either by a cable or wirelessly) to a digital video recorder (DVR) that’s used to record the images picked up by the camera.
IP/network cameras are similar to analog/digital cameras, but have an IP address assigned to them, allowing owners to view images on their computer through the internet, anywhere in the world.
Outdoor perimeter Protection Fences, gates and outdoor lighting are all simple ways to deter intruders. However, there are also motion sensors and security cameras similar to the ones in your home that are specifically designed for outdoor use. Perimeter home security systems can also be used to sound alarms before an intruder crosses the border into your property (let alone into your home). Infrared,
microwave and radar detectors, and buried cables are activated by someone crossing the boundary and can be placed around your yard for added protection.
These can be set up to sound a home alarm or turn on outdoor flood lights. They can also communicate with your systems within the house to alert you or your home security company of the breach. Outdoor protection can be mistakenly activated by natural factors such as trees, wind, and animals.
Homeowners today have a variety of options they can use to tailor a home security system specific to their needs.
Alarms, Cameras and Locks; How Home Security Can Help Prevent Home Invasion
The first thing anyone needs to realize in any given home security situation is an unfortunate truth: if a smart, determined, burglar wants to get into your house while you're out, they will.
But now for the good news: you can stall most, if not all burglars, long enough for them to be discouraged and move onto easier targets. How? Simple. Here are three easy things to consider in order to make your home more secure.
Be Aware Simply being aware of your surroundings can save you, your loved ones, and your neighbor’s headaches later. Google, or your local police department, has statistics on crime in your local area.
For example, recently a Seattle woman witnessed two suspicious men emerge from a neighbor’s backyard. She took down descriptions of the men, a partial license plate and called the police. While police discovered her neighbor had indeed been burglarized, the woman gave them enough of a description that police recognized the suspects from previous offenses and were able to make an arrest.
Being aware also necessitates that you're aware of your property's weaknesses. Take the time to scan your property. Look for any easy entry points a burglar could use to invade your home. Once you've done that, consider ways to prevent it. It could be as simple as taking down a lattice on the side of your house for ivy, or installing more secure window and door locks.
Don't open the door for unexpected strangers, even if they claim it's an emergency. Home invasions, where criminals force their way into your house while you or loved ones are inside, are on the rise and the perpetrators are using increasingly deceptive methods to gain access to a home.
Fortunately, the same precautions used to prevent burglaries can help to prevent home invasions. Peepholes, or windows around the front door, are a good method of identifying and judging a stranger before opening your door. Doors with solid cores, bolt locks and reinforced windows can also buy you the time needed to call the police if an invader tries to force their way in.
Finally, talk with your family about burglaries and invasions, and be sure to discuss home security plans for both situations.
Upgrade Your Home Adding upgrades to your home can also help prevent burglaries. A solid core door and deadbolt locks can go a long way in deterring potential pilferers. Upgrade the locks on your windows, make sure you have a thick glass and prevent your windows from opening more than six inches with dowel. Even small things, like buying signs showcasing your security oriented thinking, can make a
criminal reconsider a possible burglary.
Get strong outdoor lights which automatically turn on when movement is detected at night. Burglars hate being bathed in light, and besides, a sudden light coming from your home while you're away can alert a neighbor to a potential burglary in progress.
Home security systems are an excellent way to protect your home and family. The best home security companies offer affordable systems that utilize the latest in technology, including wireless systems, motion detectors, and remote access while you're away. If you're considering a home security system, make sure you choose one that has a good reputation and a budget that meets your needs.
Finally, if you're going to be gone for a long while, perhaps on a vacation, consider purchasing light timers which can turn lights on and off automatically while you're away.
Lock Up, Be Safe Lock your doors and lock your windows. That's the easiest and most overlooked way to prevent robberies or home invasions.
The vast majority of burglaries occur through open, or unlocked, windows and doors. If you want to prevent any trespasses, closing and locking any obvious entry points into your home is a good start — even if you're only out of your home for just a few minutes.
Do you keep a spare key? Do you have a nice hiding spot for it? Is it under a rock (or in a fake rock) near your front door? Unfortunately, that's too easy. Burglars know all the good hiding spots for spare keys. The first solution is, of course, to not lose your keys in the first place. The second solution, according to home security experts, is to give your spare keys to a trusted neighbor for safe keeping.
Burglars often discover the layout of a targeted house by posing as salesmen, delivery men, or contractors. They plan before they strike, and usually target someone they consider to be an easy victim. You can prove them wrong by planning ahead and being prepared.
How A Burglar Targets Your Home
Not all burglaries can be stopped, but most can be prevented. By knowing what a burglar is looking for in a target, you can better anticipate what home security measures you should take.
Here are four ways a burglar targets homes:
They Look For The Right House Burglars often look for nice, out-of-the-way houses with, as retailers call it, "curb appeal". Typically they'll look for houses that are both remote, and have enough overgrown vegetation to keep their illegal activities relatively secret.
They also look for homes with easy access to the inside. Homes with windows that can be opened at ground-floor level, represent an easy mark, especially if the house doesn't have a home security system.
Homes with small compact backyards, are secluded from neighbors, or are located next to forests and woods are frequently targeted thanks to both the ease of access, and the ease of escape.
They Stake It Out Staking out a house is no small matter to the professional burglar. In fact it can often be the most difficult part of the job.
There are a few ways crooks can learn your habits. First, there's the traditional stake out - where the burglar sits in a car, or a nearby hiding spot, in order to watch and observe the habits of whomever lives in your home.
Then there's the kind of intruder that you invite in. Not intentionally, of course, but ill-meaning contractors, such as plumbers, painters, or home renovators, can take the opportunity track you and your family's habits while working on your home. They can determine whether you have an active home security system, which can be a strong deterrent to their plans. They can also use this opportunity to make their
theft all the easier by leaving doors and windows unlocked for when they return.
They Learn Your Habits Most burglaries take place in the middle of the day when homeowners and their neighbors are away at work. But they typically don't just pick a house at random and wait for everyone to leave. Instead, during their stake-out phase, they learn the habits of a household in order to get a better understanding of what they're dealing with.
Through the stakeout they also discover ways that you get in and out of your house. Say, for example, that you have a spare set of keys hidden nearby that you, or a loved one, frequently uses. If this is used too often, burglars will see it and discover an easy way to enter your home. Burglars can also learn what sort of items you may have in your home. While a burglar may not steal your 60-inch big screen
television, but they'll know you can afford it, and probably have small, more manageable possessions they can swipe.
Burglars also tend to keep track of family habits. They can easily learn what time everyone leaves the house and when they return. Some burglars may even keep track of the habits of nearby neighbors for an added touch of awareness.
The more risky burglars, and the ones more likely to get caught, will sometimes walk right up to a targeted house and knock on the door to see if anyone is home. If someone answers the door, they'll typically make up a cover, like they're landscapers looking for work. If not, they'll poke around the perimeter of the house looking for a way in. If your house isn't protected, they can easily gain entry this way.
They Steal, Then Steal Again Unfortunately, statistics show that if you've already been the victim of a burglary, you're at a high risk of it happening again. A burglar will often hit the same home a second time after the homeowner has replaced their stolen items and have fallen back into their normal habits. Unless home security precautions are taken, it's not hard for the burglar to do, especially
considering they've already hit the home once before and know the layout of the property.
Which Home Security System Sensors Are Right For You?
There are a variety of home security system sensors to choose from today, many which can provide multiple functions. Here's a quick run-down of the most popular home security sensors available today, and what they can do for you.
Door and window home security sensors Door and window home security sensors are the basic sensors of home security. These sensors protect their respective elements by using magnets, and alert the main control panel if one is disturbed. If a sensor is disturbed in an unauthorized manner — such as late at night or while you're away during vacation — they will result in an activated alarm.
Door and window sensors are ideal for homes with only a few entrances and opening windows. In large houses with many entrances, it may not be practical or cost-effective to arm every single window in the house, but in a small house these home security sensors can provide a good deal of security. Door sensors can also be programmed to sound a chime to notify owners when a door is opened, which is ideal for households
with small children.
Glass break home security sensors Unlike window sensors, glass break home security sensors are more useful for windows that don’t open and close. Like their name implies, these home security sensors are capable of recognizing the sound or sensation of glass breaking. If a break-in occurs, the home security alarm is raised. If you’re concerned about people breaking your windows rather than forcing them
open, they can be installed along with regular magnet window sensors.
Such home security sensors don't have to be an external accessory, either. Some windows are built with thin strips of metal in them that, when broken, can also trigger a home security alarm.
Motion home security sensors Motion sensors are usually set up inside the house as another layer of protection after door and window monitors. These home security sensors can easily monitor an entire room, and are best used at night or when the house is vacant.
But motion home security sensors can be an imperfect solution. When armed, they can go off for any detected motion, including a family member or a pet. It's best not to place these home security sensors in frequented areas of the house (for example the kitchen or bedrooms). With recent technology, some motion security sensors have logic that can differentiate between an animal and a human moving around a room.
This can cut down on the number of false alarms if you have pets.
Also, remember that motion detectors aren't necessary in every room of the house. Rooms without windows or doors can only be accessed from other rooms, so it's a better idea to spend money on extra protection in those more accessible rooms instead. Some motion sensors also include glass break sensors, so check the features of the model before installing both.
Security cameras Security cameras can be positioned around your house with a home security system as a way to identify intruders if they break in. They can also be useful if you like to keep tabs on your household throughout the day - to check who's at the front door, make sure the kids are playing safely, and ensure that the pool door is closed.
If you're away from home on a regular basis, you can have network cameras installed that will allow you to "see" into your house through the cameras and your computer from wherever you are.
Outdoor perimeter protection Arming the outdoor perimeter of your property is especially beneficial if you have a large or rural property that can't be adequately covered by motion sensors or home security cameras. These home security sensors notify you when someone crosses the boundary into your property and can either sound an alarm or alert you of the trespasser.
Customize Your Home Security System
There are many ways you can customize your home security system. Here are a few options for your consideration:
Wired or Wireless When choosing a home security system you can opt for one that is installed with wires or without. A home security system with wires is usually best to install when the house is being built. Otherwise, the home security company will have to tear through your existing walls in order to install the system. Wireless home security systems, on the other hand, can be easily installed into
either new or existing homes.
For example, a wired home security camera can be tedious to install into an existing home. Since a wire needs to run from the camera proper to the recording device, it needs to be either safely secured to the walls, floors and ceilings between the two devices, or it needs to be installed within the walls, a process that can significantly increase the cost of the equipment installation. Wireless home security
cameras, on the other hand, are much easier to install and move after installation. Wireless home security cameras can take high quality visual (and audio) footage.
The downside of a wireless home security camera system is that it is more susceptible to interference from microwaves, the Internet, bad weather, cell phones, and so on. This interference can result in grainy or even lost footage. Because of the cables, wired home security camera systems aren't affected by interference. Wireless cameras are also much more easily hacked by outsiders; their wired counterparts
are more secure.
Monitored or Non-Monitored Many homeowners find that they're able to set up a non-monitored home security system on their own. That's mainly because installing the desired wireless features and connecting them all to one control panel is a relatively easy task.
These systems, when activated, will produce a loud alarm with the intention of notifying the owner to a break in or to scare off the intruder. The owner (or neighbors, if the owner is out of town) is then responsible for dealing with the situation or calling the authorities if necessary.
However, there is also an option, which is to have your home security system monitored by a home security company for a monthly fee. Monitored systems give owners the peace of mind that their home is being watched at all times, whether the owners themselves are at work, having dinner, in bed, or on vacation. They can wait a predetermined amount of time to see if the alarm is deactivated by the owner (in case
of accidental activation). If it isn’t deactivated, the home security monitoring company will call the appropriate authorities, whether it's police, fire or medical.
Choose Your Features There are many different features available for home security systems and there are many different ways to customize those features. Home security can range from something as cheap and simple (albeit quite unreliable) as a fence and some floodlights to an expensive high-tech, multi-device, monitored, wireless, internet-connected system. With some systems you can install the home
security monitors and sensors yourself, and some home security systems require a professional installer.
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