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      December 18, 2017

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Theater Seating

  1. Wayfair
  2. Best Buy
  3. ABT
  4. Cymax
  5. Home Click
  6. One Way Furniture

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Home Theater Seating Better Business Bureau Reliability Seal

From "Netflix and chill" to streaming your favorite TV shows on-demand, you probably enjoy a significant amount of entertainment right from the comfort of your own home. Whether you have a dedicated media room with a projector or large-screen TV or just a cozy living room, home theater seating can make all the difference between fun and relaxation and just another average night at home.

How are home theater seats different from a typical recliner? First, most configurations of home theater seating don't have recliners that go all the way back - otherwise, you might just fall asleep during your favorite show! Because the chairs don't recline as far as a traditional La-Z-Boy, you'll have more room for rows of seating if your space can accommodate it.

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2017

Home Theater Seating Reviews

5 stars
Theater Seat Store

THEATER SEAT STORE Visit Site

Selection:

300+ Products

TopConsumerReviews.com Best-In-Class Blue Ribbon Award If you're preparing to invest a significant amount of money to furnish your media room, which would you prefer: a one-size-fits-all store or a retailer whose focus is home theater seating? Like most people, you'd probably like the expertise offered by a company who specializes in the latest-and-greatest products specifically for your home entertainment needs. Theater Seat Store should be at the top of your list.

Starting with product selection and finishing with excellent pricing and customer service, Theater Seat Store stands out when it comes to home theater seating. Out of all of the companies in our review, none could even come close to competing with the range of products and brands available at this retailer. In fact, Theater Seat Store is the only authorized in-store supplier for Best Buy itself - our second-favorite choice in the market!

Finding what you want is easy using the site: either browse through the seating choices featured on the main page, or use the top navigation to go more directly to what you have in mind. Where most retailers only carry straight or slightly curved options with 1-4 seats, Theater Seat Store has a staggering variety of configurations: check out the options under the Media Room tab to see for yourself. And, if you're also looking for wall decorations, carpeting, or even popcorn machines, this is your one-stop-shop!

And, if you're feeling pleasantly overwhelmed with all of the possibilities, don't hesitate to click on the "chat" button at the lower right-hand corner of the page, or call the toll-free number. You'll get a friendly representative who can help you to sort through the choices until you have the right setup for your home theater seating and any extras or accessories you need.

Shipping is free for all purchases of two or more seats shipped within the lower 48 United States; single recliners have a shipping cost of $125. Additional savings are available for residents of all states but FL, GA, CO, and MS, as no sales taxes are charged outside of those four locations.

You will want to confirm the store's return policy if you think there's a possibility of returning your home theater furniture for any reason. The site does say that you can return purchased items for "any reason at all" if you're not happy, in the "Why Buy from Us?" section. However, when we looked at the details found on the Refund Policy page, it seemed to say that only new and unopened items are eligible for a refund. Either way, you would be responsible for the return shipping costs, which the site clearly explains can run well over $1000. This is comparable to the other retailers we reviewed, so it isn't a significant disadvantage for Theater Seat Store.

Warranties vary by brand, and at the time of our review we saw that one of the most popular brands - Palliser - was offering an extended 5-year warranty on products purchased from Theater Seat Store. Be sure to get the details on whatever brand you choose, just so there are no surprises later.

Theater Seat Store easily earns five stars and our highest ranking for selection, pricing, quality, and customer service. We highly recommend that you begin your home theater seating shopping with this trusted retailer.

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4.5 stars
Wayfair

WAYFAIR Visit Site

Selection:

313+ Products

Wayfair will impress you, no doubt about it. Unlike many of the retailers we reviewed, their selection allows you an incredible array of options. Take a look at the left-hand side of the home theater seating main page to see for yourself. Is price the most important factor? No problem: you can sort the 300+ choices by price, starting at under $500 all the way to $5,500+.

Do you want a particular type of upholstery? Choose from leather, microfiber, velour, even vinyl, cotton, or suede and more. How many people do you need to seat? You can filter the results by anything from 1-6 seats. Additional sort options include features like power recline and eco-friendly models, color, brand, height/width/depth, and in-stock items only.

Because Wayfair is such a popular retailer, many of their home theater seating choices have customer reviews to help you narrow down the choices. We were impressed to see that more than 100 of the products in this category have ratings of 4 stars or higher; you can use that same left-hand navigation to choose to view only the furniture with those positive ratings, if you like.

One of the reasons Wayfair is so popular is the perks they offer, from fast delivery on many items (with free shipping on all home theater seating), their complimentary rewards program that offers 3% back in store rewards, and a standard 30-day return policy. However, we recommend that you make sure to determine the specifics of returns for any home theater furniture purchase, given the size (and expensive return shipping costs for large items).

As with most popular businesses, Wayfair receives its fair share of complaints. Although we didn't find any that specifically addressed home theater seating orders, the general pattern tends to include delivery issues and problems with product quality. You may want to choose a home theater furniture brand that is highly rated and well-established across several retailers - Octane and RowOne are two examples - to make sure that you're getting a quality product with a good track record.

Wayfair gets high marks for a terrific selection of home theater seating options, free shipping, an A+ rating with the Better Business Bureau, and an easy-to-use website.

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4 stars
Best Buy

BEST BUY Visit Site

Selection:

103 Products

Who doesn't love to shop at Best Buy when it comes to electronics? As you'd expect from a retailer specializing in the latest and greatest in gadgets and tech, their selection of home theater seating is ample - and, unlike most of the retailers in our review, your local Best Buy may even have the furniture in-store for you to try before you buy.

We especially love how easy the Best Buy website makes it to find exactly what you'll need for the space you're setting up. You can always sort by brand, but if you don't have one in mind it may make more sense to use one of the other categories to narrow down your options: product features like cupholders and built-in headphone jacks, current deals, color, material, price range, and more. Even on the main page, the way each item's information is displayed allows you to see at a glance a quick description of the main features, how many stars other customers have given it, shipping costs and/or store pickup availability, and so forth.

The only drawback to getting your home theater seating at Best Buy that we could find? Shipping is not free for any item that doesn't specifically state that store pickup is available. We appreciate that Best Buy makes that very clear; we saw shipping fees ranging from $89.99-$159.99, depending on the size of the furniture. They do offer a Price Match Guarantee prior to placing your order, as long as you find that lower price at a local retailer or a "Designated Major Online Retailer". You'll need to call 888-BEST-BUY to request that price match and to make sure that the competitor you've found is eligible for that guarantee.

If you place the call, you might also want to ask about Best Buy's return policy. Their online returns policy focuses more on smaller items that don't necessarily require assembly, and individual product pages in the home theater furniture category didn't specify one way or the other. We did notice that, unlike other retailers, Best Buy offers furniture assembly service if you need it - a helpful perk.

Best Buy easily earns high marks for their product selection, customer-friendly website, and good pricing - which would be improved only by matching their competition with respect to shipping costs. We're confident you'll have a positive shopping experience if you opt to get your home theater seating at this industry-leading retailer.

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3 stars
ABT

ABT Visit Site

Selection:

11 Products

Do you like to make your big-ticket purchases from established businesses with a reputation for quality? If so, Abt fits the bill. For more than 80 years, this electronics retailer has worked diligently to provide great customer service and quality products.

Abt only carries one brand of home theater seating: Palliser, which is a high-end name known for solid construction and long-lasting materials. Available configurations include 1- and 3-seat options, in a variety of colors.

Unfortunately, all of the home theater furniture sold at Abt can be purchased only as a special order, which can take from 8-10 weeks for delivery. In other words, if you're looking to get your media room ready for this weekend's big game or next month's movie marathon, you won't be able to do that with Abt.

In fact, you'll have to call Abt directly to ask about ordering any of the home theater seating furniture they offer: click on the button that says "Authorized" to get more information, because you won't be able to order it directly through the website. We also recommend you take the opportunity to ask about returns if you choose to call, because with so many extra requirements for ordering we imagine that there's return policy specific to these items as well.

Also, possibly because Abt specializes in electronics and not in furniture, their prices for home theater seating are considerably higher than the highest-ranked retailers in our review. Abt does have a Low Price Guarantee, though the fine print does state that the competitor used for that price match must be an authorized dealer as listed by the manufacturer. We weren't able to determine which competitors are authorized by Palliser, the one manufacturer represented on the Abt site.

Overall, we appreciate Abt's reputation and like the small selection of home theater seating they offer. They are a trusted retailer, and many customers will probably feel comfortable shopping with a company that also has brick-and-mortar locations nearby. We give them a solid rating, which could easily improve with an expanded selection of home theater furniture and a simplified ordering process.

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3 stars
Cymax

CYMAX Visit Site

Selection:

26 Products

Founded in 2004 as a small audio-video furniture business. Cymax expanded to become one of the fastest-growing online furniture retailers. In addition to home theater seating, this business offers furniture, decor, lighting, office supplies, and outdoor products from a wide variety of brands.

With respect to your search for the ideal home theater furniture setup, the selection at Cymax is reasonable: 26 total products across several brands, with options for configurations ranging from 1-4 seats. Naturally, if you're looking for a larger number of seats, you can easily purchase several items and combine them to accommodate your ideal number of guests. Color options are limited to black and brown.

Pricing at Cymax is average when compared with their competitors, so we would have liked to see a price match guarantee. You will get free shipping on any home theater furniture purchase, and unless you live in the state of Virginia or in Canada, you won't be charged sales tax on your order - another money-saver.

As with most retailers, Cymax does allow you to return your purchase. Be aware that you will be responsible for the costs of return shipping, which could be hefty on such a large item. Their website also says that many manufacturers to charge a restocking fee, so you'd want to be sure to inquire about your particular home theater furniture prior to ordering.

According to the Cymax website, they are an accredited business with the BBB. While we were unable to find their rating with the Better Business Bureau, we did find hundreds of customer reviews on other sites. On the one hand, there were numerous complaints about product quality, specifically on powered recliners like those in their home theater seating category. Fortunately, we also saw timely, appropriate, helpful responses from Cymax' customer service representatives, who sounded genuinely apologetic for any issues and very eager to find a positive resolution for each complaint.

Overall, Cymax earns good marks for a reasonable selection of home theater seating and impressive responses to customer complaints.

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2.5 stars
Home Click

HOME CLICK Visit Site

Selection:

3 Products

With respect to home decor, Homeclick tends to be a pretty solid choice. Unfortunately, in the home theater seating department, their selection is very small - only three options to choose from, all manufactured by Coaster Furniture.

At the time of our review, there was a pop-up offering a discount of 15% - but the fine print said that it could only be used on lighting products within 10 days of signing up for Homeclick's email newsletter. There was an additional 6% promotional discount offered on the product page for the three home theater furniture choices.

Even with that discount, however, Homeclick's prices were still nearly double the list price offered by at least one of their competitors when we did a comparison. We also did not find the customization possibilities that other retailers had: instead of being able to choose the 2-, 3-, or 4-seat option, for example, Homeclick only showed the 3-seat configuration on one of the more popular models of home theater seating. We found this somewhat confusing, as the description said that the other configurations were actually available.

Other retailers also give customers much more detailed information on the seating itself, such as warranty details, frame construction, and wall clearance in the reclined position. Homeclick's information seems to be limited to a few specifics about the size and finish, but not enough of the details customers would want before buying making an expensive investment in their home theater seating. And, none of the three products available on the website have any product reviews, once again putting Homeclick behind the competition.

If you want to return your furniture purchase, it may be possible. Although the returns policy is somewhat vague, Homeclick does allow customers to return oversized items at their own expense. You will need a Return Authorization (RA) requested within 30 days of delivery. Shipping on the three home theater seating options at Homeclick was free at the time of our review, but the cost for return shipping would likely be high.

On a positive note, Homeclick has traditionally had a good reputation, with an A+ rating at the Better Business Bureau as an accredited business. Unfortunately, their very limited options and less-than-competitive pricing makes it likely that you'll find more of what you're looking for with a higher-ranked retailer in our review.

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2 stars
One Way Furniture

ONE WAY FURNITURE Visit Site

Selection:

6 Products

If you like the thought of buying directly from the manufacturer with no middleman, you might be interested in shopping for your home theater seating at One Way Furniture. Their network of 300 warehouses throughout the U.S. means that you can get your purchase delivered quickly. In addition to home theater furniture, their selection includes items for the bedroom, kitchen, home or corporate office, and many other home decor products.

With respect to this category, however, One Way Furniture carries only three brands of home theater seating: Coaster, PRI, and Abbyson Living, for a total of six products to choose from. All of them come with free shipping - fairly common among their competitors as well - but One Way has a slight advantage with no sales tax charged for customers outside of NY and VA. But, even with that savings, the discounted prices shown for the available home theater seating were still considerably higher than the everyday prices at the top retailers in our review.

Customers' experiences with One Way Furniture are also a mixed bag. On the one hand, at the time of our review the Better Business Bureau gave the business an A+ rating and accreditation, which indicates that there is a certain level of attention to customer satisfaction and appropriate resolution of complaints. However, we found numerous customer complaints about the quality of the furniture, lackluster responses from the customer service department, delayed shipments (including orders of furniture sets where the couch was delivered in one month and the loveseat came more than a month later!), and much more.

The most commonly-seen issue was having customers' credit cards charged large amounts, only to be told that the shipments would be delayed or placed on hold - with no explanation for the delay and no updates to delivery dates. For a large-ticket item like home theater seating, we feel that most customers would not want to take the risk on a retailer with this kind of track record.

With an improvement in both their reputation and their product selection, this retailer could earn a higher rating; however, at this time, we recommend that shoppers consider one of the more reputable, established companies in our review.

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Continued from above

Also, home theater seating gives you many more opportunities to choose accessories and customize your selection. Want to watch the latest blockbuster and get a heated massage at the same time? You absolutely can do that! How about an iPad mount for keeping tabs on your email and social media while cheering for your favorite sports team? From lighted cup holders to motion simulators, the only limits to what you can get are your budget and your imagination.

As you decide which home theater seating is best for your lifestyle, there are several things to keep in mind while you're considering various retailers. Here are some of the most important criteria:

  • Selection. Does the store carry a wide variety of brands, price points, and options? Will the home theater seating choices fit the room you have in mind?
  • Cost. Are the prices offered by the retailer competitive with other stores? Do they offer a low-price or price-match guarantee? What are the shipping fees, if any?
  • Return Policy. If you're buying such a big-ticket item sight unseen, do you have any options for returns if it doesn't fit in the area you had intended, or if you just don't like the way it looks? Will you pay a restocking fee if you are able to return the purchase?
  • Customer Satisfaction. Does the store have a good reputation for happy customers? Does the retailer carry a rating with the Better Business Bureau? Do customer reviews have positive things to say about product quality, delivery times, or the responsiveness of customer service representatives?

TopConsumerReviews.com has reviewed and ranked the best Home Theater Seating stores available today. We hope these reviews help you find the perfect home theater furniture for your next movie marathon!

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