LUGGAGE STORES

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LUGGAGE PROS

Luggage Pros is undeniably the best luggage store in our review. Shoppers are able to browse luggage selections by brand, style, type, price, or top sellers, which makes shopping and navigation a breeze.

The site is set up with the luggage style types across the top (12 in all), and down the right margin in sub-groupings. You are also able to shop by luggage brand from the home page. 65 of the most popular brands are listed on screen, with a complete list of over 100 luggage brands available. Special offerings, sales, purchase gifts, and rebates are clearly displayed in the middle of the home page for immediate attention.

Once you make your initial selection, the top selling luggage items are listed first, which makes shopping a no-brainer. If you still need help locating an item, the search engine is quick to take you to the desired selection. This store is also equipped with an online chat feature, which is fast and very helpful. The shopping cart steps you through the luggage purchase with ease and offers a variety of billing/ordering options.

In addition to the easy and professional website, Luggage Pros supports a number of consumer-friendly features. Luggage Pros offers free shipping on orders over $100 (some brand restrictions do apply) - cost-saving feature not offered by all luggage stores. If you're not satisfied once you receive your order, they offer free returns within 30 days of purchase - no questions asked. And to make sure you can't find a lower price anywhere else, Luggage Pros delivers a lowest price guarantee.

All things considered, Luggage Pros is our first choice in luggage shopping for ease of use, selection, price, shipping, and returns. You can't beat it.

LUGGAGE.COM

Luggage.com is an excellent choice for your luggage needs. The simplicity of the website makes it easy to find exactly what you’re looking for and at the right price. Value and selection are abundant here along with affordable shipping. Luggage.com providers free shipping on purchases over $69.

When searching Luggage.com, you may shop by item type, brand, sale, and best sellers. The website also allows you to very quickly narrow down your search using additional function keys and descriptors such as price range, product rating, color and more. Through perusing the website we found that they offer over 180 brands of luggage, purses, computer bags, dog cases, and more. That number far exceeds many of the other companies available on-line and by far most mall stores. We also liked the selection and appreciated that we didn't have to sort through out-dated and unattractive merchandise to find what we were looking for.

Another plus to shopping at Luggage.com is the 110% price match guarantee. In the event that you find the same product for a lower price, Luggage.com will match the price up to 110% difference between the competitors price and their price. However, this offer is limited to orders shipped to US addresses. Luggage.com also offers a 30 day money back guarantee, minus shipping, on all products. However you must first call Luggage.com for a return code before sending back.

Overall, Luggage.com easily impressed us in all aspects of luggage shopping. From value, to selection, to affordable shipping we know that Luggage.com will meet your needs. Also, don't buy any luggage before checking out the “Deal of the Week” at Luggage.com. They offer a quality product at a very affordable price each week.

KAEHLER WORLD TRAVELER

The professional layout of this site makes it easy to navigate and a pleasure to use. Shoppers are able to browse by luggage brand, style, and type directly from the home page, which make shopping easy. The "featured product" section is enticing and encourages browsing. Kaehler World traveler offers free shipping on luggage orders over $100 and free returns within 30 days of purchase, along with a 110% lowest price guarantee.

The site is set up with the luggage style types across the top (six in all), and in sub-groupings to encourage one-click shopping. You are also able to shop by luggage brand from the home page, with 59 brands offered. Special promotions and a rewards program are sure to capture the frequent traveler.

Detailed luggage product descriptions are coupled with reviews from shoppers. These reviews make for interesting reading, and you can also submit your own review. This feature was not offered on the other stores we reviewed.

The keyword search is great and further luggage sorting is also an option. This site is equipped with an online chat but operators were not available during our multiple attempts. Kaehler World Traveler offers related luggage items and accessories at the bottom of each product page and in the shopping cart, another benefit not offered by the other stores in our review. The shopping cart has a new customer registration so that subsequent luggage purchases are quick and painless.

This store is geared to the professional, seasoned traveler; but any novice will appreciate the ease of use and features offered.

LUGGAGE ONLINE

Luggage Online is a top-of-the-line store dressed in khakis. It has all the bells and whistles without all the fluff. The site is packed with over 90 luggage brands, priced to move. Luggage Online also offers free shipping (on orders over $99), free returns within 30 days, and a low price guarantee.

The site is set up with the luggage style types across the top (seven in total). A variety of special values by luggage brand cover the home page. There is also a carry-on and laptop case finder not offered by other stores.

Once click and you are introduced to luggage sub-categories, collections, products, customer quotes, and best sellers which can then be compared side-by-side with compete product details. Sorting by luggage brand, price, and best-selling items makes the comparison even more efficient. The product detail given is unbelievable. Each luggage product has internal and external descriptions along with capacity, dimensions, and warranty information. If that's not enough information, each luggage product also has a product rating from customers and recommendations of other products. The shopping cart has a new customer registration making future purchases quick and easy.

Luggage Online offers brands that are priced to move with a site that is easy to use.

EBAGS

This store has a lot to offer and a home page to prove it. The site is jam-packed and could be overwhelming to the novice internet shopper. You are able to shop by luggage brand, style, type, price, or material. eBags does not offer free shipping and free returns. Instead, eBags offers economical shipping rates with a 60-day return policy (instead of the standard 30) and a per-item charge-back for luggage returns.

The site is set up with the luggage style types across the top (fourteen in all) and down the right margin in sub-groupings. An impressive search of 94 different luggage brands is also available. One very appealing offer at eBags is the "bill me later" option for orders over $100. This could prove to be helpful for the budget-strapped or last-minute luggage shopper.

From the home page you are ushered into options of luggage best sellers, sale items, and new items. You can also shop by price, material, or luggage brand within the category selected. Customer ratings and reviews accompany the luggage product details and comparison charts. Once an item is added to the shopping cart, a suggestion page offers luggage accessories sure to make every customer completely satisfied. The shopping cart is a bit cluttered with luggage discounts and deals stated multiple times, which can be confusing.

Another confusing element of this store is that some of the offerings (like shoes) take you to a sister website. This can be confusing and frustrating for the easily side-tracked luggage shopper.

All in all, this is a decent store with good selection. But there are other luggage stores we'd recommend first to the novice and experienced travelers.

LUGGAGE GUY

Luggage shoppers are greeted to a fun home page, but soon realize the options are limited compared to other luggage stores. Luggage Guy offers free shipping, free returns, and guaranteed low prices.

The site is set up with the luggage style types across the top (three in all). Down the right margin you can choose from matched sets and best sellers. Sale items and luggage specials are splashed across the home page for quick bargain shopping. The slashed prices are effective and luggage prices are comparable to other stores.

Once you make your initial type selection, you are then able to shop by luggage brand and various other sub-groupings. The brand selection is very limited (just ten) and they don't offer popular luggage brands such as Samsonite, American Tourister, and International Traveler. This could deter the experienced traveler and shopper.

The luggage product descriptions are detailed and thorough. The search engine is marginal unless you know the exact product name of the luggage item you're looking for. The store does offer luggage specials by email, which could entice the bargain shopper. The shopping cart is easy to use and efficient.

Bottom line: a broader selection of luggage brands is needed in this fun, easy to use store.

LUGGAGE POINT

The first thing we noticed about Luggage Point was the functionality of the website and the limited merchandise. Luggage Point provides some nice customer friendly aspects to doing business but outside of those few things we weren't satisfied with what they had to offer.

When navigating the website most of our searches were cumbersome and produced few results we could get excited about. The brand names were not in alphabetical order and we had a tough time finding a specific carry-on bag we were looking for. It also took some practice to actually get to the check-out stage with our purchase at Luggage Point. The website is generally poorly built in this aspect and might leave many customers frustrated and questioning the professionalism of the company.

Luggage Point provides limited brand offerings as well as selection. The only thing surprising about their hand bag offerings was how incredibly unattractive some of the items were.

Luggage Point does provide a 60 day money back guarantee as well as free ground shipping on orders over $49.00. However, in comparison to other companies, the prices were only average.

In summary, we couldn't find any good reason to suggest you shop with Luggage Point over the higher ranked companies. The inexpensive shipping and money back guarantee are only nice if could find a product you would want to buy.

OVERSTOCK.COM

Overstock.com is not a store we would initially shop for luggage, unless we were looking for a specialty item at a great price.

Without a direct link (such as the one provided here), in order to get to the luggage section of Overstock.com you have to scroll about halfway down their home page and hope you see the category. Once you find the luggage section, the shopper is limited to six types. However, sorting by top seller, newest first, markdowns, and price can make the process easier. Customer reviews accompany detailed luggage product descriptions. These descriptions are informative and can prove useful in making a buying decision.

The return policy is lacking with respect to the other stores we reviewed. If you should have to return a luggage item you must do so within 20 days and at your own cost. The original shipping cost will be deducted from your bill, along with a restocking fee. Returns could be costly to the unsure luggage buyer. In this age of internet shopping we expect a policy that's a little more benevolent toward its customers.

The shopping cart takes you through a customer account setup to ease future purchases. At a store like Overstock.com, which features a wide variety of products, this could be a real benefit for the frequent shopper.

Overall, when shopping for luggage, we would stick with a dedicated luggage store for ease and satisfaction.