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      October 15, 2018

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Atlas vs Holmes

To help you find the Best Air Purifiers, TopConsumerReviews.com provides you with an in-depth comparison of Atlas and Holmes.

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Get Your next Air Purifier at Home Depot Today! How clean is the air where you live and work? While you may have taken every measure to keep out smog, pollen and other irritants by keeping your doors and windows draft-free, you might be sealing in pollutants in the process.

If you suffer from allergies to dust or pollen, or if you live with a smoker or with pets, using an air purifier can make all the difference when it comes to breathing easily. While some homes have an air purifier associated with the HVAC system, these large-scale solutions come with a hefty cost. Also, if you live in an apartment or other rental, you may not have the option to use or install a whole-house air purifier system.

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Best Reviews

2018

Air Purifier Reviews

2.5 stars
Atlas

ATLAS Visit Site

Models:

Over 25+ products

Atlas is a specific brand of air purifier, so it's no surprise that you'll find a more limited selection of equipment on their website. Their Internet store carries around two dozen Atlas-brand air purifiers, including Ozone Ionizers and Ultraviolet Light models.

Customer experiences with Atlas vary widely. On the one hand, they are an accredited business with the Better Business Bureau and maintained an A+ rating at the time of our review. We found many reviews of Atlas' air purifiers praising the units' ability to leave rooms smelling fresh and clean. However, we also found more than a few reviews that criticized Atlas for having less-than-satisfactory customer service, especially in response to shipping and billing issues.

In fact, if it weren't for the high number of compliments we found that described significant improvement in air quality after using Atlas purifiers, we probably would have ranked this retailer even lower. Their website leaves a lot of room for improvement; it looks unpolished, with oddly-worded paragraphs and non-native English grammar in many places (see the links in the Information section for some examples).

Another disturbing aspect is the lack of a clear return policy. We couldn't find one posted on the site at all, leaving us to ask if they consider it to be part of the "Terms and Conditions available upon request" as mentioned at the bottom of the site. We found a handful of customer reviews that described hefty restocking fees for returns, and that's only if they were able to get confirmation from Atlas that those returns would be accepted.

If you decide that an Atlas air purifier is what you need, we recommend that you see if your selected model is available through one of the other retailers in our review - preferably one that has a clear return policy and that offers a more professional online shopping experience.

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2.5 stars
Holmes

HOLMES Visit Site

Models:

37 products

Holmes is one of the most recognized brands in the air purifier market. Often sold at big-box retailers, Holmes' air purifiers come in a wide variety of styles and price points, with the best selection available directly from the Holmes website.

What kind of air purifier do you need? Holmes has a helpful Buying Guide if you need some guidance for your decision. You'll find it by clicking on any of the air purifiers they sell and going down to the overview section; just click on the "Buying Guide" tab.

Holmes' air purifiers run the gamut in terms of size and budget. On the small end of the scale, you'll find the Holmes Smoke Grabber Ashtray for $10.99 and the Odor-Grabber Air Purifier for $14.99. On the higher end of the scale, Holmes offers large-room options such as the Holmes Allergen Remover with True HEPA Filter for $129.99 to $159.99, depending on the features you select.

You can also use the options on the left side of the page to help you narrow down the choices according to your air quality needs. For example, if you specifically need to filter out fungus, there are only two models that do so; look in the section "Helps Remove" for specific pollutants. You can also sort by room size and filter technology.

Keep your eyes out for extra savings: when we visited the site most recently, there was an offer of a 10% discount for signing up for Holmes' email list. There was also a promo code at the top of the page offering discounts of up to 40% on filters, and when we clicked on specific air purifiers we saw a coupon code offering an extra 10% off.

If your order is $50 or more, Holmes will give you free ground shipping. For smaller order totals, expect to pay shipping costs of $3.99 for Standard, Second Day for $17.99, and Next Day for $27.99.

Holmes' reputation is a mixed bag. While its parent company, Jarden Consumer Solutions, has an A+ rating with the Better Business Bureau and has a number of well-known, respected brands (such as Crock-Pot, Oster, and Mr. Coffee), the Holmes brand itself only carries a grade of B- with the BBB. Customer complaints include unresponsive customer service representatives, poor quality of the air purifiers, and difficulties with tracking orders. We were glad to see that they have a 30-day return policy for an exchange or refund of the purchase price, but that won't do much good if a customer can't reach a company representative.

Also, many customers report that the air purifiers don't last very long even with regular filter changes, which may put you past the 30-day return period with a product that doesn't work. Going into the product manuals will show you the warranty for each individual air purifier - most of the ones we looked at were 3-year limited warranties - but again, there were many issues reported with getting help from Holmes on product issues.

We like the wide variety of air purifiers that Holmes offers for reasonable prices, but we were less than impressed with the reputation of the Holmes brand. We hope to see it come more in line with the other respected brands within the Jarden group in the future, especially regarding attention to customer service.

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Continued from above

Portable air purifiers may be a more appropriate choice for your air quality needs. Most machines are lightweight (under 30 pounds) and easy to move wherever you need it the most, from desktop models to larger options with wheels and handles that are designed to treat the air in multiple rooms at once.

Many of the air purifiers sold today use high-efficiency particulate air filters, commonly referred to as HEPA. These filters are designed to capture even the smallest airborne particles, leaving you with cleaner air. Of course, you'll need to change your filters regularly to keep the air purifier running well; depending on the model you choose, you should expect to replace the filter at least annually, or more often if it uses a carbon filter. Some air purifiers make use of washable filters, cutting down on your operating costs.

As you consider the air purifiers available at a particular retailer, keep in mind the following criteria:

  • Product Availability. Does the retailer have a wide range of air purifiers to choose from, and are they in stock?
  • Features. What do you most need in the model you select? Is it important to you to have an ionizer, variable speeds, a dirt sensor, or a digital display?
  • Price. How do the retailer's prices compare with other sellers'? Does the company offer any discounts, free or low-cost shipping, or other benefits to help make your air purifier purchase more affordable?
  • Reputation. Does the business take care of its customers? Do users of the company's air purifiers report that the machines are high-quality? Does the retailer honor its promises, especially with respect to customer satisfaction and return policies?

TopConsumerReviews.com has reviewed and ranked the best Air Purifier stores available today. We hope these reviews help you find the right air purifier for your needs!

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