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      September 20, 2019

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ADT vs Guardian Protection Services

Best Alarm Systems

To help you find the Best Alarm Systems, TopConsumerReviews.com provides you with an in-depth comparison of ADT and Guardian Protection Services.

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Increasing the security of your home is essential to protect yourself, your belongings, and your family. According to the experts, high unemployment rates and other economic woes in the nation are a factor in rising crime rates. With more than 2 million burglaries each year in the United States alone, and an average loss of over $2,000 per incident, it is well worth the investment to make sure your home is properly protected.

High-quality deadbolts and well-placed lighting on the exterior of your home can reduce the risk of becoming a victim. However, experience shows that skilled burglars can pick a lock, even a deadbolt, in a minute or less. On the other hand, crime data also demonstrates that criminals tend to avoid homes with an alarm system, to improve their chances of not getting caught.

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Best Reviews

2019

Alarm Systems Reviews

4 stars
ADT

ADT Visit Site

Features:

$99+ customer installation charge

$36.99+/month for monitoring

Customer information: 1-866-238-9934

ADT has been protecting homes and businesses for many years, making them one of the most recognized names in alarm systems. ADT has four main alarm system plans to meet your needs, with options for both landlines and cellular users, fire detection, or basic intruder protection. With ADT, you should expect to spend some money on start-up costs for installation and/or equipment that other providers include at no extra charge, particularly for the landline-based alarm systems.

Another difference you'll see with ADT is that they'll send an associate to evaluate your home's alarm system needs prior to installation. Most of the systems are wireless but some in-person coding is necessary with certain add-on equipment.

ADT's entry-level alarm system package is $99 for installation, plus an additional monitoring fee of $36.99 per month. The equipment in this package includes:

  • A wireless touchpad
  • 3 entry point sensors
  • 1 Wireless Motion Sensor (Pet-Immune)
  • Window decals and yard signs

This package does require a landline for use, and if you need more than three entry point sensors for your larger home, expect to pay more for your equipment.

ADT also has three wireless (no landline required) alarm system packages:

  • Basic Wireless - for $48.99/month, you get the features of the entry-level plan, plus 1 Key Fob remote
  • ADT Pulse - for $52.99/month, you receive all of the features of the Basic Wireless plan, plus mobile access and alerts
  • ADT Pulse + Video - for $58.99/month, you get the features of the Pulse plan as well as the capability for video surveillance

ADT does not tell you upfront what the equipment costs will be for those three wireless packages, or for additional sensors. But, at the time of our review, they were advertising free equipment on all four monitoring packages with the required installation charge. The fine print at the bottom of the page indicated that installation charges can be as high as $399 (or more!), depending on the system chosen, and that the free equipment offer is only valid for customers who sign a 3-year contract. This is quite steep compared with alarm systems in our review that take a more do-it-yourself approach to installation.

In short, ADT (1-866-238-9934) is a great choice for customers who need dependable alarm systems with all the bells and whistles and who are willing to pay extra for reputability and professional installation.

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2.5 stars
Guardian Protection Services

GUARDIAN PROTECTION SERVICES Visit Site

Features:

Professional installation

Award-winning 24/7 monitoring

Guardian Protection Services brings 60 years of experience to the alarm system industry and recently included wireless-based packages in their offerings. We were surprised to find out that Guardian only services a few geographic areas themselves (which we discovered hidden away in the About Us section of the website); all other regions are "serviced by Guardian authorized dealers"

This Pennsylvania-based provider of alarm systems has four basic plans for equipment and monitoring:

  • Edge Essential: standard equipment package of a color touchscreen control keypad, 3 door/window sensors and 1 motion sensor, yard sign and window decals, wireless/cellular coverage, 24/7 professional monitoring, Guardian VoiceLink (two-way voice communication with the monitoring center), and geo-services (which allow you to set up an arm/disarm event trigger if you forget to set the system when you leave the perimeter of your yard or other location)
  • Edge Control: this package includes the sensors and features of the Essential plan and adds 1 door lock, 1 thermostat, 2 light modules, and 1 garage door switch
  • Edge Plus: all the features of Edge Control, with an added motion sensor with a built-in camera, giving you a visual image of what triggered the motion detector
  • Edge Premium: everything in the Edge Plus package, plus 2 indoor WiFi cameras with night vision

To determine what you'll pay for your Guardian Protection Services' alarm system, you will need to make an appointment to speak with one of their specialists. From what we were able to discover, monitoring and equipment packages start at $34.99 and go up sharply from there. Guardian requires professional installation of any equipment, and we would prefer more transparency regarding costs-both for the installation itself as well as a pricing baseline for their different alarm system packages.

We also would like to see more obvious information on the Guardian site with respect to the required contracts for their services. We found reviews describing three-year contracts with steep cancellation fees; one frustrated customer was billed for their alarm system even after their house had burned to the ground and took a year to rebuild, even though they notified Guardian of their situation.

On a more positive note, Guardian Protection Services has received multiple accolades. For example, their monitoring center was given a five diamond rating by the Central Station Alarm Association. Guardian also maintains an A+ rating and accreditation with the Better Business Bureau, and they were given the Super Service Award by Angie's List.

We would gladly raise Guardian's rating with evidence of increased transparency in their pricing, both for alarm system monitoring and for installation, and in the terms of their service contract.

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Continued from above

Alarm Systems have a wide variety of features, coverage, and price points. Some Alarm Systems charge hundreds of dollars for installation in addition to their monitoring services, while others offer free equipment and/or installation along with a monthly monitoring contract. The best Alarm Systems provide customers with flexible options with respect to installation and home phone line requirements.

As you consider which Alarm System will best meet your protection needs, it is wise to have a grasp of several common features offered by home security companies. These include:

  • Monitoring Service. Does the company provide live, round-the-clock home monitoring with live representatives who will respond quickly to contact authorities in the event of a burglary or other incident?
  • Equipment and Installation Costs. Is there a charge for the initial equipment package, or is it included with the monitoring service? How many sensors are included in that package, and how much will it cost to get the number of sensors your home needs? Will you be charged separately for installation?
  • Guarantee. Are you protected by a satisfaction guarantee and/or a warranty on your Alarm System equipment?

TopConsumerReviews.com has reviewed and ranked the best Alarm Systems available today. We hope these reviews help you find the right alarm system to protect yourself, your property, and your loved ones for years to come!

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