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      June 20, 2019

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Get Safe vs SimpliSafe

Best Alarm Systems

To help you find the Best Alarm Systems, TopConsumerReviews.com provides you with an in-depth comparison of Get Safe and SimpliSafe.

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Increasing the security of your home is essential to protect yourself, your belongings, and your family. According to the experts, high unemployment rates and other economic woes in the nation are a factor in rising crime rates. With more than 2 million burglaries each year in the United States alone, and an average loss of over $2,000 per incident, it is well worth the investment to make sure your home is properly protected.

High-quality deadbolts and well-placed lighting on the exterior of your home can reduce the risk of becoming a victim. However, experience shows that skilled burglars can pick a lock, even a deadbolt, in a minute or less. On the other hand, crime data also demonstrates that criminals tend to avoid homes with an alarm system, to improve their chances of not getting caught.

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Best Reviews

2019

Alarm Systems Reviews

3.5 stars
Get Safe

GET SAFE Visit Site

Features:

$249 for equipment starter kit

No installation fees

No monthly contract

Monitoring plans cost $19-$29/month

If you like the sound of a contract-free alarm system with easy-to-understand monthly pricing for dependable monitoring, GetSafe will quickly rise to the top of your list of favorites.

In an industry where providers seem to say "Gotcha!" with exclusions in the fine print, lengthy contracts, cancellation and/or moving fees, and additional charges for every device you choose to have monitored, GetSafe is a breath of fresh air. Although you will have to purchase your equipment -the Starter Kit costs $249 and includes 1 Smart Hub, 1 door/window sensor, 1 (pet-friendly) motion detector, and 1 alarm siren, with additional sensors and devices available for purchase/monitoring-your monthly monitoring costs stay the same regardless of the number of sensors or other devices you add to your alarm system.

GetSafe offers two monitoring plans with no hidden costs:

  • Self-Monitoring: for $19/month, you get reliable, DIY-style home security monitoring through the GetSafe app with AT&T Cellular back-up, video cloud storage, and push/email notifications for any alerts you may receive
  • 247/7 Professional Monitoring: for $29/month, you get all of the features included in the cheaper package, while adding 24/7 coverage from GetSafe’s USA-based monitoring centers. Their representatives will notify you in the event of a break-in or other detected problem and dispatch emergency responders if needed

Customers who live in Michigan, Illinois, Maryland, or Rhode Island who want the professionally-monitored alarm system package should check with the company for availability updates, as GetSafe only offered self-monitoring services at the time of our review.

That's all there is to it. Your GetSafe alarm system uses a Smart Hub to control all of your sensors and other devices, using your home WiFi or the installed AT&T 3G cellular connection should you lose your WiFi signal. (You do need to connect the Smart Hub to your router.) This Smart Hub can control and monitor an impressive 64 security devices and supports up to 32 individual users. Some of the additional security devices available, beyond the initial Starter Kit alarm system package, include the following:

  • Cameras, including motion-detecting models
  • Flood sensors
  • Smoke detectors
  • Nest thermostat
  • Siren

And, it's all included with your monthly monitoring package - regardless of the number of devices you connect (up to the Hub's 64-device capacity limit). No other alarm system can compete with this level of coverage for the price.

Customer reviews describe an amazingly easy do-it-yourself installation process: less than 20 minutes to install the items in the Starter Kit. Once you've installed your GetSafe alarm system's sensors, you'll use the smartphone app to activate them. GetSafe's representatives are easily reached and will help you test the system if you're still not sure if it's functioning properly. Be aware that if you have family members without smartphones (such as young children) who need to be able to control the GetSafe components, you'll want to buy the key fob that will allow them to enable and disable the alarm system.

GetSafe's customer service also stands out. Our questions were answered by very knowledgeable representatives who didn't use pushy sales tactics to persuade us to make a purchase, and we easily got the help we needed via their toll-free number (888-799-6255) and their online chat staff. If you need help figuring out exactly which alarm system components you'll need for your apartment, dorm room, or home, their reps will pleasantly walk you through the process- without trying to upsell components that you don't really want. GetSafe's return policy is similarly customer-friendly: within 14 days of receiving your alarm system equipment, you can return it for a 100% refund, minus any shipping costs.

GetSafe may be a newer addition to the alarm system market, but they already impress us with their no-hassle packages and pricing, easy DIY installation, and excellent track record for keeping customers happy.

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3 stars
Simplisafe

SIMPLISAFE Visit Site

Features:

$229.99 for equipment starter kit

No installation fees

No monthly contract

Monitoring plans cost $14.99-$24.99/month

Promoted by celebrities such as Dave Ramsey and more, SimpliSafe sells wireless alarm systems with do-it-yourself installation and zero long-term commitments. Like the majority of no-contract alarm systems, SimpliSafe does require customers to buy their equipment outright. With a minimum price of $229.99 for the starter set, that's not an insignificant amount of money, but their low monitoring costs of $25/month or less definitely result in savings over time when compared with most contract-based alarm systems.

What comes with the SimpliSafe starter package? Best for dorms, small homes and apartments, this set includes one base station and wireless keypad, one entry sensor, one motion sensor, and one keychain remote for $229.99. Larger packages include the Economy package, which adds two more entry sensors for a total cost of $259.99; the Classic package, which adds a smoke detector and siren to the Economy set, for a cost of $349.99; the Master package, with a total of two motion sensors and six entry sensors, along with the smoke detector and siren, for $449. 87; and, finally, the Ultimate package for $539.85, which includes two motion sensors, four entry sensors, the siren and smoke detector, along with a panic button, water sensor, carbon monoxide detector, and freeze sensor.

If you need some extra savings, SimpliSafe is the only alarm system we found that has the option of buying refurbished equipment. You could save as much as 30% on the purchase of your package if you're comfortable with using pre-owned gear.

SimpliSafe breaks down their monitoring packages into two basic plans:

  • Standard, which includes standard round-the clock protection.
  • Interactive, which allows you to access the app to monitor your home activity and control settings directly from your laptop or smartphone. We also saw several references to a Secret! Alerts bonus that can alert you when someone opens a private area (for example, a gun safe or a liquor cabinet) but we couldn’t find further information as to which sensors would be necessary or to set that up within the alarm system.

We were impressed by SimpliSafe's free shipping on all orders, a 3-year product warranty, and an excellent money-back guarantee for 60 days after purchase.

But, we felt that SimpliSafe came up short in two critical ways. First, most modern alarm systems include the use of technology to control everything from arming the system to changing the temperature in the home, while SimpliSafe charges more (via the more costly monitoring plan) just to be able to use their app to change the system's settings. With respect to technology, SimpliSafe also doesn't yet offer thermostat controls, door locks, or camera monitoring, though many of their competitors do.

In addition, we were dismayed by a significant number of customers who complained that they woke up multiple times to false alarms, and that the monitoring service took up to five minutes to contact the homeowner in response. Those same customers often had problems getting a prompt reply from SimpliSafe's customer service department when attempting to get to the bottom of the problem (which often seemed to be related to switching the alarm system's cellular connection from T-Mobile to Verizon or vice-versa).

Because of the expensive start-up costs and the less-than-perfect customer reviews, we encourage you to start with one of the smaller, less expensive packages for your SimpliSafe alarm system. This will give you the opportunity to fully test the system and use the 60-day return policy if necessary. SimpliSafe earns a good rating.

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Continued from above

Alarm Systems have a wide variety of features, coverage, and price points. Some Alarm Systems charge hundreds of dollars for installation in addition to their monitoring services, while others offer free equipment and/or installation along with a monthly monitoring contract. The best Alarm Systems provide customers with flexible options with respect to installation and home phone line requirements.

As you consider which Alarm System will best meet your protection needs, it is wise to have a grasp of several common features offered by home security companies. These include:

  • Monitoring Service. Does the company provide live, round-the-clock home monitoring with live representatives who will respond quickly to contact authorities in the event of a burglary or other incident?
  • Equipment and Installation Costs. Is there a charge for the initial equipment package, or is it included with the monitoring service? How many sensors are included in that package, and how much will it cost to get the number of sensors your home needs? Will you be charged separately for installation?
  • Guarantee. Are you protected by a satisfaction guarantee and/or a warranty on your Alarm System equipment?

TopConsumerReviews.com has reviewed and ranked the best Alarm Systems available today. We hope these reviews help you find the right alarm system to protect yourself, your property, and your loved ones for years to come!

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