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      October 16, 2019

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CARCHEX vs USAA

Best Auto Loans

To help you find the Best Auto Loans, TopConsumerReviews.com provides you with an in-depth comparison of CARCHEX and USAA.

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Finding an auto loan is no longer limited to what your current bank will offer or what the dealer brings to the table. You can take control of your next auto loan terms by shopping online for the best deal available. Several auto loan companies post the most competitive auto loan rates online to attract your business.

In today's economy, may people have less than perfect credit. Many companies offer car loans to those who have suffered bankruptcy, late payments or a low credit score. By researching and finding the best auto loan, you'll potentially save hundreds to thousands of dollars each year in payments and interest over other auto loans.

Continue reading below reviews

Best Reviews

2019

Auto Loans Reviews

5 stars
CARCHEX

CARCHEX Visit Site

BBB Rating:

A+

TopConsumerReviews.com Best-In-Class Blue Ribbon Award CARCHEX is a fantastic place to find the best auto loans for your next car, or to refinance your existing one. Their easy-to-use website quickly offers flexible financing plans that can meet any type of credit situation. CARCHEX is a one-stop shop for your auto loan needs.

At CARCHEX, the car financing process is quick and easy. They have relationships with top car lenders that will compete for your business. This helps ensure you get the best rate possible for your car loan. And since CARCHEX deals with more than one car lender, they can find auto loans for borrowers from all 50 states, and with a wide range of credit scores.

The auto loan quote process with CARCHEX is very straightforward:

  • You complete an online request identifying whether you need a new car loan, a used car loan, or want to refinance an existing auto loan.
  • You enter the car's year, make, model, and mileage information, followed by your contact information and employment status.
  • CARCHEX sends your information to the lender partners that they determine are the best fit for your needs. These lenders contact you with details of their auto loan offers.
  • You sit back and choose the best loan for you.

CARCHEX has been in the car business for over 10 years and provides a host of auto-related services. In addition to auto loans, they also provide nationwide vehicle inspections and extended auto warranty brokerage services. You can also find car purchasing tips, vehicle history reports, and a wealth of car buying information at their website.

CARCHEX holds an impressive A+ rating from the Better Business Bureau. They also have a list of well-known business partners and endorsees such as Pat Goss, Cars.com, RepairPal, LendingTree Autos, Kelley Blue Book, and more.

CARCHEX is a fantastic website to use when shopping for a new or used car. Their auto financing process means lenders will compete for your business. Along with their vehicle inspections, extended warranties, and helpful information, CARCHEX is a one-stop shop of car buying resources. When you combine all this with an excellent reputation and focus on the customer, CARCHEX earns our highest rating.

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2.5 stars
USAA

USAA Visit Site

BBB Rating:

B

USAA or United Services Automobile Association was founded in 1922. Today the company provides car loans, insurance, retirement, banking services and more to those that have served in the military, as well as, their families. Approximately 10 USAA locations exist in the US for walk-in services.

The USAA website lacks easy navigation and we found ourselves disappointed with the layout. The application process for a loan is also a bit cumbersome. To apply for a loan you must first create an account. Next you input contact information, military identification, social security and more. The approval process occurs via email which may or may not be instant.

USAA also works with specific dealerships to expedite the complete process. The downside to their effort is that they had very few cars and dealerships in their database that were located to several major cities. Another concern was the BBB rating. Our Better Business Bureau search found several customer complaints with USAA - with the biggest issue being slow resolution response.

Overall, USAA limits clients to military only and while the rates may benefit those that have served our country, the application process was a bit tedious. Customer complaints with the BBB were also numerous and brought some concern. We would like to see some improvements at the USAA website as well as with their customer service.

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Continued from above

However, not all auto loan companies are the same. There can be wide differences in the features and auto loan terms that they offer.

Before you apply for your next auto loan, consider the following important factors:

  • Application Process. What is the process of applying for the auto loan?
  • History. Does the auto loan company have a history of pleasing the customer and using quality business practices? How do they rank at the Better Business Bureau?
  • Focus. What type of auto loans do they offer? Are their auto loans geared for all levels of credit?

TopConsumerReviews.com has reviewed and ranked the best Auto Loans available today. We hope these reviews help you find the most affordable loan available for you!

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