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      December 7, 2019

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Cars Direct vs USAA

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To help you find the Best Auto Loans, TopConsumerReviews.com provides you with an in-depth comparison of Cars Direct and USAA.

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Finding an auto loan is no longer limited to what your current bank will offer or what the dealer brings to the table. You can take control of your next auto loan terms by shopping online for the best deal available. Several auto loan companies post the most competitive auto loan rates online to attract your business.

In today's economy, may people have less than perfect credit. Many companies offer car loans to those who have suffered bankruptcy, late payments or a low credit score. By researching and finding the best auto loan, you'll potentially save hundreds to thousands of dollars each year in payments and interest over other auto loans.

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2019

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4 stars
Cars Direct

CARS DIRECT

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BBB Rating:

Not Accredited

Cars Direct is a website where you can search for new and used cars, trade-in an existing vehicle, or obtain automotive financing. They act as the broker in the auto loan process, which means the auto loan is not through Cars Direct, but through one of their trusted dealer partners which offers financing terms based on customer applications submitted through Cars Direct. Auto loans for new and used cars, as well as refinancing loans can be found through Cars Direct.

Cars Direct has an easy online application process, which approves some customers in as little as 60 seconds or with an income of at least $500/week. These benefits may be part of the reason they've helped over 5 million drivers get approved for auto loans since opening for business in 1998. To begin the process, fill out and submit the online application. Next, a dealer partner will be in contact within 24 hours to go over the customized financing options with you. Now the fun part, select the correct vehicle for you and drive away in your new or used car. No application or processing fees are paid to Cars Direct through the entire process.

Cars Direct is headquartered in California, but works nationwide with dealerships so customers from across the country are able to use their service. They work with customers who have all kinds of credit: great, good, below average, bad, and even those with no credit or credit which includes a bankruptcy. Along with providing an easy auto loan process, Cars Direct also has advice on many related topics, including managing your auto loan, types of auto loans, car loan rates, and more.

Cars Direct is not providing the auto loan, but rather a dealer partner. As a result, the choice of cars made available through Cars Direct is limited to where the loan is originated. Once the shopper qualifies for the loan they are provided a list of car options to choose from. This may be unfavorable for those that already have their care picked out and simply need a loan.

The only downside to using Cars Direct is the inability to shop for any car with a loan obtained through Cars Direct. Other than that, the process and nationwide network is easy and thorough. Their longevity in the industry is also a plus, along with above average customer ratings found at multiple sites online. We rank Cars Direct among the highest for auto loans.

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2.5 stars
USAA

USAA

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BBB Rating:

B

USAA or United Services Automobile Association was founded in 1922. Today the company provides car loans, insurance, retirement, banking services and more to those that have served in the military, as well as, their families. Approximately 10 USAA locations exist in the US for walk-in services.

The USAA website lacks easy navigation and we found ourselves disappointed with the layout. The application process for a loan is also a bit cumbersome. To apply for a loan you must first create an account. Next you input contact information, military identification, social security and more. The approval process occurs via email which may or may not be instant.

USAA also works with specific dealerships to expedite the complete process. The downside to their effort is that they had very few cars and dealerships in their database that were located to several major cities. Another concern was the BBB rating. Our Better Business Bureau search found several customer complaints with USAA - with the biggest issue being slow resolution response.

Overall, USAA limits clients to military only and while the rates may benefit those that have served our country, the application process was a bit tedious. Customer complaints with the BBB were also numerous and brought some concern. We would like to see some improvements at the USAA website as well as with their customer service.

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Continued from above

However, not all auto loan companies are the same. There can be wide differences in the features and auto loan terms that they offer.

Before you apply for your next auto loan, consider the following important factors:

  • Application Process. What is the process of applying for the auto loan?
  • History. Does the auto loan company have a history of pleasing the customer and using quality business practices? How do they rank at the Better Business Bureau?
  • Focus. What type of auto loans do they offer? Are their auto loans geared for all levels of credit?

TopConsumerReviews.com has reviewed and ranked the best Auto Loans available today. We hope these reviews help you find the most affordable loan available for you!

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