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      September 24, 2020

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Credible vs Road Loans

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To help you find the Best Auto Loans, TopConsumerReviews.com provides you with an in-depth comparison of Credible and Road Loans.

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Where can you get the best auto loans? You're right if you suspect that the answer to that question is "not necessarily at the dealership".

You might initially be lured in by a dealership's attractive 0% financing offers - but unless you've got extremely good credit, you're not going to qualify. And, in the excitement of getting your new (or new-to-you) car, you could wind up with interest rates on your car loan that are even higher than what you'd get elsewhere.

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Best Reviews

2020

Auto Loan Reviews

4.5 stars
Credible

CREDIBLE

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BBB Rating:

A+, accredited since 2015

You shouldn't have to fill out dozens of online applications to get an auto loan, right? Credible agrees with you: with just one form, you can apply with ten different lenders to see how much you can borrow and at what rates.

Nearly 10 years

For nearly ten years, this service has helped borrowers get the money they need for buying a car, paying off credit card debt, and many other purposes. In other words, Credible connects you with sources of personal loans, which you can then use to purchase your next vehicle.

10 lenders in network

If you're curious, these are the ten lenders in the Credible network:

  • Avant
  • Axos Bank
  • LendingPoint
  • LightStream
  • Marcus
  • Payoff
  • Prosper
  • SoFi
  • Upgrade
  • Upstart (our #1 pick for auto loans)

Loans from $1,000 to $100,000

Each of those services has different criteria for approving your auto loan, and some may only work with clients looking to consolidate debt or who have good-to-excellent credit. The good news is that Credible does all of that determination for you, and your application is only matched with lenders willing to work with you and your situation. Across that network, loan amounts range from $1,000 to $100,000, with interest rates typically between 5.99% APR and 35.99% APR.

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Soft pull of your credit

To get started, you'll complete Credible's online form with your educational background, employment status, contact information and Social Security number, so that a "soft pull" of your credit can be run. This will not affect your credit score. You'll then get a results list of the lenders who are tentatively offering you vehicle financing, pending your completed application with them and acceptance of your loan terms.

Best Rate guarantee

A nice benefit offered by Credible is their Best Rate Guarantee. Should you happen to find a better rate with a lender elsewhere and actually close on that loan, you might qualify for a payment of up to $200! You should read the Learn More pop-out on the Credible site if this applies to you; there are some criteria that determine your eligibility, such as turning in your request within a week of closing on your auto loan.

Customer compliments

Credible gets high marks all around. Not only do they continue to have an "A+" rating and accreditation from the BBB, but their customer reviews tell a similar story. Out of nearly 4,000 client ratings, Credible had an average of 4.7 out of 5 stars. Users say that the platform delivers what it promises: a fast, easy way to compare loan offers from multiple lenders at once, and a good borrowing experience once the loans are funded with the partner companies. Any complaints we found tend to be directed towards the lender itself and not about the reliability or usefulness of the Credible service.

Strong choice

The biggest drawback of using Credible for your auto loan is the obvious one: you'll still have to complete the actual borrowing process with another company, once you've been connected via your Credible account. This platform can still save you time and hassle with a one-stop application that is routed to several lenders, so it's worth considering for your auto loan. Just remember that any loan terms, rates and fees will depend solely on the lending partners, so you'll still need to do some research once you've been matched with them.

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1.5 stars
Road Loans

ROAD LOANS

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BBB Rating:

No Rating, not accredited

RoadLoans has been around since the year 2000 and uses its network of more than 14,000 car dealerships to give customers a direct connection to both financing and vehicles. This service also works in partnership with well-known car-shopping sites like Autotrader and Cars, which can simplify the process of getting an auto loan and buying a new or used car.

Take it right to the dealership

This lending service works with people who have all types of credit, and it can be used both for buying a new car or refinancing a previously-purchased vehicle. There's a three-step process for securing financing with RoadLoans: apply online, get your results (usually within a minute!), and take your approved financing right to the dealership.

Almost instantaneous

A big perk with this service is that their decisions are almost instantaneous: there's no waiting for lending partners to call you back or send you an email requesting more information. And, there are no application fees for using the RoadLoans service; even if you've been approved for an auto loan, you're under no obligation to activate it. Your offer is valid for 30 days.

Eligibility requirements

Be aware that residents of Alaska, Mississippi, Nevada and New Hampshire aren't eligible to apply for an auto loan through RoadLoans. Additionally, you have to be at least 18 years old and have a minimum income of $1,800/month to qualify for a loan.

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Helpful calculators

We recommend that you read through RoadLoan's "Our Auto Loan Process" page. There, you'll find helpful calculators that can give you an estimate of how much you can afford to borrow, including extras like extended warranties and additional costs such as sales tax. It also explains some of the ins and outs of buying a car, from researching vehicles ahead of time to negotiating to get the best deal.

No rating

So far, this sounds like a great place to get an auto loan. Are you wondering why this lender isn't rated higher - and, in fact, dropped in our rankings since our last evaluation? RoadLoans is owned by Santander Consumer USA Inc., a consumer finance company focused on auto loans with more than 2.5 million customers nationwide. At the time of this review, Santander no longer had a rating from the Better Business Bureau, even though it had been an "A+" in the past.

Nearly 2,000 customer complaints

That's not necessarily a red flag, but we weren't encouraged by the descriptions of several government actions against the company over the years. Add that to the nearly 2,000 consumer complaints registered with the BBB during the last three years, and you'll see why RoadLoans fell towards the bottom of our rankings.

Unexpected redirection

There's obviously something going on with RoadLoans - because clicking on the "Apply Now" button gave us a redirect to Chrysler Capital, saying "We're improving this experience". Evidently, RoadLoans isn't actually funding any auto loans for the indefinite future, leaving you to work with Chrysler Capital. That's fine if you want a Dodge, Jeep, Ram or Chrysler, but there's nothing saying you can get a car loan for any of the other major manufacturers.

Better deals elsewhere

RoadLoans used to be a site we could recommend, but with so many issues - not only with the actual application process but also the slew of customer complaints after the fact - we have to think most car-buyers are going to get a better deal somewhere else.

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Continued from above

Savvy consumers know that the best way to get truly competitive rates on auto loans is by comparison shopping with online lenders. Even if you're just starting the research process, it only takes a few minutes to find out how much you're qualified to borrow and with what loan terms. With that information in hand, perhaps with a preapproval letter too, you'll be much more confident walking into the dealership and negotiating the best possible deal on the car itself.

Some providers of auto loans specialize in helping customers with less-than-perfect credit. These lenders can work with you to get a loan that you can afford, and they take into account your whole financial picture - not just your low credit score, previous late payments, or a bankruptcy in your past. Of course, if your credit history is excellent, shopping around for your auto loan online will likely turn up dozens of offers to choose from.

It's important to carefully consider several criteria when evaluating different online lenders. These factors include the following:

  • Reputation. A seemingly-great auto loan is a bad deal if the lender isn't trustworthy. What does the Better Business Bureau say about the company? Have other car shoppers had a good experience?
  • Functionality. How easy does the auto loan site make the borrowing process, from information-gathering to funding? Can you work through the steps of securing your loan quickly and intuitively?
  • Options. To whom does the lender cater (e.g. people with good/bad credit? New/used car shoppers?)? Do you have a wide range of loans to choose from, both with respect to interest rates and length of the loan period? Are there any perks or penalties in the fine print?

TopConsumerReviews.com has reviewed and ranked the best auto loan providers available today. We hope this information helps you get the right financing for your next vehicle purchase or refinance!

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