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      September 25, 2020

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Advance Auto Parts vs Auto Zone

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To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Advance Auto Parts and Auto Zone.

To see ALL of our reviews for the Best Auto Parts Stores, please Click Here

Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

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Best Reviews

2020

Auto Parts Reviews

5 stars
Advance Auto Parts

ADVANCE AUTO PARTS

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award Advance Auto Parts really knows their stuff when it comes to supplying customers with any minor or major auto part from A - Z. It is obvious from browsing their website that there are few (if any) auto parts they don't carry. As a customer you would be able to rely on Advance Auto Parts over and over again to supply you with any auto parts you may need.

Easy to find the car part you're looking for

To sort through the thousands of auto parts supplied by Advance Auto Parts, you can add your vehicle information (year, make, model, engine), to narrow down the list of products that would fit your specific vehicle. You can also just do a quick search for exactly what you want or use their product categories to narrow down their inventory. The website is extremely user-friendly and easy to navigate.

Local store pickup

Advance Auto Parts can certainly deliver your order to wherever you may be. However, if you want your auto parts even faster, you can pick up your parts in one of their local stores. Simply view the locations of their 5,200 brick-and-mortar stores and find the Advance Auto Parts nearest you to get your parts in 30 minutes or less. If this still isn't enough to prove the ease of buying through Advance Auto Parts, they also have same-day delivery in some areas, allowing you to get your auto parts dropped off to your house by 8 pm. Needless to say, fast access to auto parts is a strength of this company

Discounts

At the time of this review, Advance Auto Parts was running a 20% off $25+ sale on all the inventory in their online store. In addition to the sitewide sale running at the time, if you sign up for their email list, you can take 25% off your order. On top of this, Advance Auto Parts always offers free shipping on purchases over $25, which is a great perk.

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Earn reward points

For car gurus often making auto parts purchases, the Speed Perks program is for you. You earn rewards points with all your purchases based on different memberships:

  • Club: Free membership that gives you 10 points for every $1 spent, seasonal promotions, $5 perks bucks with every 500 points, and bonus points for popular products.
  • VIP: If you spend $200+ in a year, you get everything from the Club membership plus 10% more points, points that never expire, referral bonuses, and elite parking spaces.
  • Elite: If you spend $500+ in a year, you get everything from the Club and VIP membership, plus 25% more points, access to exclusive events, priority customer call support, and exclusive access to product samples.

Full refund on returns

If customers need to return an item for any reason, they can get a full refund within 45 days if they provide proof of purchase. Products must be in the original packaging, unused, uninstalled, and unopened. Without proof of purchase, Advance Auto Parts will allow for exchanges or in-store credit. Due to the nature of some products sold by Advance Auto Parts, there is a high-level list of merchandise that is deemed "non-returnable" regardless of condition or proof of purchase. We suggest reviewing this list before buying any products, just so you aren't caught off guard if you can't return it.

Best in class

It is unsurprising that Advance Auto Parts receives an A+ rating from the Better Business Bureau with hundreds of customers leaving positive feedback about their services on other third-party sites. Their extensive selection of easily searchable auto parts is sure to satisfy any customer. We are impressed with their discounted pricing as well as variety of options for delivery and pickup. Advance Auto Parts is the leading option for anyone looking for a reliable auto part supplier.

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4 stars
Auto Zone

AUTO ZONE

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Most of us are likely familiar with the AutoZone jingle and commercials. They were founded in 1979 and have been providing customers with all the car parts they might need ever since. With thousands of auto parts, AutoZone is a good option for customers wanting a smooth online shopping experience. Instant online chats are available to help customers who aren't quite sure what parts to look for on the website.

Local stores

AutoZone has over 6,000 brick-and-mortar locations around the United States so customers can conveniently buy online and pick up in store without the hassle of wandering around to find the part they need. Shopping their online store also makes it more likely that customers will purchase the auto part that actually fits their vehicle. For most products listed, a "Check the Fit" option allows you to choose the year, make, model, and engine of your car to ensure that the part you are buying will fit your particular vehicle.

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Discounts

There are plenty of ways to save money by shopping for car parts through AutoZone. Right off the bat, we found a few discounts that appealed to us. At the time of this review, AutoZone was offering 20% off of $100 purchases or more. If you need a car part fast (which you probably do), AutoZone sometimes offers next day delivery on eligible items if you spend $35 or more. When browsing the inventory, a "Free Next Day" label will appear next to eligible products, so you know which items will get to you the fastest.

Last but not least, If you sign up for AutoZone's email list, you will receive $10 off your next purchase of $50 or more. Needless to say, you'll be able to shop for affordable car parts here with the mentioned discounts as well as the "hot deals" page with coupons on specific products.

Returns

If needed, customers can either return their products to an AutoZone store or mail them in. For in-store returns, customers can return eligible items with a receipt and original packaging within 90 days of the purchase. For online returns, a form needs to be filled out that can be found within the original invoice to include in the box when shipped. For items without receipts or other specific return questions, a customer service phone number is provided to walk you through the process.

AutoZone receives an A+ rating from the Better Business Bureau, but their main downfall is the general theme of customers complaining about their customer service in-store. Reports of frustrated customers have spanned across multiple third-party sites. If you aren't needing to deal with customer service in person or over the phone, it seems that AutoZone can still be a good option for finding the car parts you need.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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