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      June 4, 2020

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Advance Auto Parts vs JC Whitney

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To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Advance Auto Parts and JC Whitney.

To see ALL of our reviews for the Best Auto Parts Stores, please Click Here

Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

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2020

Auto Parts Reviews

5 stars
Advance Auto Parts

ADVANCE AUTO PARTS

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award Advance Auto Parts really knows their stuff when it comes to supplying customers with any minor or major auto part from A - Z. It is obvious from browsing their website that there are few (if any) auto parts they don't carry. As a customer you would be able to rely on Advance Auto Parts over and over again to supply you with any auto parts you may need.

Easy to find the car part you're looking for

To sort through the thousands of auto parts supplied by Advance Auto Parts, you can add your vehicle information (year, make, model, engine), to narrow down the list of products that would fit your specific vehicle. You can also just do a quick search for exactly what you want or use their product categories to narrow down their inventory. The website is extremely user-friendly and easy to navigate.

Local store pickup

Advance Auto Parts can certainly deliver your order to wherever you may be. However, if you want your auto parts even faster, you can pick up your parts in one of their local stores. Simply view the locations of their 5,200 brick-and-mortar stores and find the Advance Auto Parts nearest you to get your parts in 30 minutes or less. If this still isn't enough to prove the ease of buying through Advance Auto Parts, they also have same-day delivery in some areas, allowing you to get your auto parts dropped off to your house by 8 pm. Needless to say, fast access to auto parts is a strength of this company

Discounts

At the time of this review, Advance Auto Parts was running a 20% off $25+ sale on all the inventory in their online store. In addition to the sitewide sale running at the time, if you sign up for their email list, you can take 25% off your order. On top of this, Advance Auto Parts always offers free shipping on purchases over $25, which is a great perk.

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Earn reward points

For car gurus often making auto parts purchases, the Speed Perks program is for you. You earn rewards points with all your purchases based on different memberships:

  • Club: Free membership that gives you 10 points for every $1 spent, seasonal promotions, $5 perks bucks with every 500 points, and bonus points for popular products.
  • VIP: If you spend $200+ in a year, you get everything from the Club membership plus 10% more points, points that never expire, referral bonuses, and elite parking spaces.
  • Elite: If you spend $500+ in a year, you get everything from the Club and VIP membership, plus 25% more points, access to exclusive events, priority customer call support, and exclusive access to product samples.

Full refund on returns

If customers need to return an item for any reason, they can get a full refund within 45 days if they provide proof of purchase. Products must be in the original packaging, unused, uninstalled, and unopened. Without proof of purchase, Advance Auto Parts will allow for exchanges or in-store credit. Due to the nature of some products sold by Advance Auto Parts, there is a high-level list of merchandise that is deemed "non-returnable" regardless of condition or proof of purchase. We suggest reviewing this list before buying any products, just so you aren't caught off guard if you can't return it.

Best in class

It is unsurprising that Advance Auto Parts receives an A+ rating from the Better Business Bureau with hundreds of customers leaving positive feedback about their services on other third-party sites. Their extensive selection of easily searchable auto parts is sure to satisfy any customer. We are impressed with their discounted pricing as well as variety of options for delivery and pickup. Advance Auto Parts is the leading option for anyone looking for a reliable auto part supplier.

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3.5 stars
JC Whitney

JC WHITNEY

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JC Whitney has been in business longer than any other auto part retailer we have come across. Some customers will remember them for their legendary catalogs they used to print and distribute through homes across the U.S. They used to be a more widely recognized brand until it was sold by the original owner's family in 2002 and the company started going downhill. In 2010, it was purchased by U.S. Auto Parts, and has not lived up to the hype and reputation it did in its earlier years.

Huge inventory of auto parts

JC Whitney has a warehouse of over 1.2 million products that is enough to supply parts for over 25 million vehicles. Over 100,000 accessories are available for purchase through JC Whitney, making them not only one of the oldest, but one of the most inventory-heavy companies we have found.

Affordable pricing

You'll likely find that the prices at JC Whitney are quite affordable. Even so, they have a price match policy in case a customer finds one of their products for a lower price with a competitor. All it takes is a correspondence with customer service about the competing product and JC Whitney will lower their price to match it. JC Whitney boasts that many of their items are already marked over 50% lower than what you'll find at any other store.

Varying return policies

Certain products listed on the JC Whitney site carry a 90-day return policy. For most products, customers have 30 days to make returns and receive a full refund. Any used products or non-returnable products, as specified on the JC Whitney website refund page, are not eligible for refunds regardless of their condition. For questions on return policies or any other topic, customers can either chat with customer service over the phone, fill out a contact form, or do a live chat online.

Customer feedback concerns

The Better Business Bureau gives JC Whitney an A+ rating for their services. This was somewhat surprising considering a slew of negative feedback on purchases over the last few years reported by customers. Most reports are of slow shipping times, part mix-ups, and poor attitudes received from customer service reps. We want to give JC Whitney a higher rating based on their wide selection of inventory, years in business, and inexpensive pricing, but the customer feedback has us concerned. They have earned an average ranking among other online auto part retailers.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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