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      April 10, 2020

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  1. Autohaus AZ
  2. Auto Zone
  3. Pep Boys
  4. Buy Auto Parts
  5. JC Whitney
  6. Get All Parts
  7. Auto Barn
  8. A.P. Warehouse
  9. Car Parts
  10. Parts Geek

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Auto Barn vs Car Parts

Best Auto Parts Stores

To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Auto Barn and Car Parts.

To see ALL of our reviews for the Best Auto Parts Stores, please Click Here

Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

Continue reading below reviews

Best Reviews

2020

Auto Parts Reviews

2.5 stars
Auto Barn

AUTO BARN

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Auto Barn started out in Brooklyn, NY as an auto parts store and has since expanded with their online presence. They carry everything in the realm of car accessories, auto parts, car care products, and oils and additives. Their website layout and text display is a bit outdated, but it gets the job done. With the search function and category breakdowns, customers should be able to find what they are looking for here.

Cost discounts, slow processing

It appears as if most products on the Auto Barn website are discounted to some extent. Their pricing is definitely fair and competitive, which is reassuring. At the time of this review, Auto Barn was offering a discount code for $10 off $89 or $5 off $49 orders. We like to see businesses who reward their customers for making bigger orders since sometimes these types of purchases can be costly. Free shipping is given for orders of $69 or more. If a purchase is made for less than $69, shipping is a flat-rate cost of $8.00. Something to note is that some customers report really slow shipping times from Auto Barn due to slow order processing.

Delivery times

Once orders have been placed, the amount of time it takes to get them processed depends on product availability. If products are in stock, they usually take 1-2 days to prepare for shipment and an additional 1-5 days for shipping. If you have questions about the status of your order, we suggest reaching out to customer service. To do this, an online contact form is provided and an Auto Barn representative will reply within 1 business day. Other options are to call Auto Barn directly with the toll free number provided on the website.

30 days for returns

Inventory can be returned to Auto Barn within 30 days of receipt of order. Before sending anything back, customers will need to complete an online form called a "return authorization" for customer service to review. If they don't, it will delay processing and the return is subject to a 20% restocking fee. This same restocking fee might also be charged if the return is received by Auto Barn in less than new condition and is un-resellable. Some customers have reported having to jump through hoops to get refunds and/or exchanges for incorrect parts they received.

Hit and miss

Auto Barn receives an A- rating by the Better Business Bureau, which is overall better than some individual customer feedback they receive. Customers report receiving parts that don't fit their vehicles, as well as having issues with Auto Barn's customer service being unhelpful. This is not to say that people haven't had good experiences here, because there are reports of customers who were happy with the fair pricing, smooth delivery, and vast selection of auto parts. Basically, it seems that Auto Barn is hit and miss as far as parts fitting and shipping and return processes. Make sure you double check the product descriptions of parts before ordering anything from Auto Barn to save yourself any potential hassles.

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1.5 stars
Car Parts

CAR PARTS

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Car Parts supplies over a million auto parts for vehicles ranging from 1980 to the present year. From the interior to the exterior, they have just about every fitted car part imaginable. Customers can use the search bar function to find what they are looking for, or provide their vehicle year, make, and model information for a narrower product list. However, some customers report being shown car parts for their specific vehicle that don't actually fit and having to go through the hassle of returning the part after it was purchased.

Low price guarantee

Car Parts has a low price guarantee that allows customers to get the lowest price on a product that is also sold by competitors. A phone number is provided for customers to call in and alert Car Parts of a new product they have found made by the same manufacturer advertised at a lower price. On the spot, Car Parts claims they will beat or match the price of competing products.

90 day return policy

A 90-day return policy is in place that allows products to be sent back in their original condition with all their components. Customers must either file online or call the returns department to initiate a return. Refunds are typically processed within 24-48 hours on the payment method customers used to buy the product. Customers are responsible for paying return shipping unless there was an error made by Car Parts that caused the need for the return.

Sweepstakes

At the time of this review, a "Write-A-Review Sweepstakes" was going on where customers were entered to win a $500 shopping spree if they left a product review. We like the idea of this because it tells us that Car Parts stands behind their product quality and aren't afraid of their customer feedback. It is helpful to see honest customer reviews on the products listed on the Car Parts website to get a better idea of whether or not a part will be a smart purchase or not.

Complaints, complaints, complaints

We were disappointed to find that Car Parts has a D+ rating from the Better Business Bureau. Common complaints include receiving the wrong car parts, difficulties receiving refunds for returned parts, and misleading product descriptions. The amount of feedback regarding these issues makes us unwilling to suggest Car Parts as a good option for purchasing vehicle parts. For a more reliable, smooth experience, we recommend shopping at one of our higher-rated auto parts sites.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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