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      September 22, 2020

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Autohaus AZ vs JC Whitney

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To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Autohaus AZ and JC Whitney.

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Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

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2020

Auto Parts Reviews

4.5 stars
Autohaus AZ

AUTOHAUS AZ

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Autohauz AZ was founded over 40 years ago and is based out of Phoenix, Arizona. They run a professional website that is easy to navigate. For all makes and models of vehicles, they seem to have just about every part you can imagine. Customers report positive experiences with Autohauz AZ, making it a great place to shop for auto parts.

Don't be misled

When you first land on Autohauz's website, it initially appears like they only sell auto parts for luxury vehicles. The main categories include BMW, Mercedes, Porsche, Audi, VW, Volvo, Saab. While they primarily provide parts for luxury vehicles, they also sell auto parts for Toyotas, Subarus, Fords, Buicks, and other more common cars. To narrow down the specific products you might be looking for, you can select the year, make, and model of your car in a form on the homepage or just use the search function.

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Discounted pricing

Many products sold by Autohauz AZ are sold at discounted prices. They advertise the lowest prices specifically on genuine Volvo and Saab parts. You can easily see what parts are in stock, which helps you know how quickly your order might process. Free shipping on orders of $99+. If you don't make an order of that amount, a $7.99 flat rate fee will be charged for shipping. Orders take five days or less to ship.

3 year warranty

All parts sold through Autohauz AZ carry a 3-year warranty. For any returns or exchanges, customers have 45 days to send their products back. Customers simply can manage their orders through the website and submit a return request this way. Autohauz AZ boasts that they never charge restocking fees and their processing is faster than their competitors.

Autohauz AZ has received an A+ rating by the Better Business Bureau. Their generous return policy and 3-year warranty on all products makes them a safe and reliable option for shopping. We highly recommend checking out the inventory at Autohauz AZ when looking to make your next auto parts purchase.

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3.5 stars
JC Whitney

JC WHITNEY

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JC Whitney has been in business longer than any other auto part retailer we have come across. Some customers will remember them for their legendary catalogs they used to print and distribute through homes across the U.S. They used to be a more widely recognized brand until it was sold by the original owner's family in 2002 and the company started going downhill. In 2010, it was purchased by U.S. Auto Parts, and has not lived up to the hype and reputation it did in its earlier years.

Huge inventory of auto parts

JC Whitney has a warehouse of over 1.2 million products that is enough to supply parts for over 25 million vehicles. Over 100,000 accessories are available for purchase through JC Whitney, making them not only one of the oldest, but one of the most inventory-heavy companies we have found.

Affordable pricing

You'll likely find that the prices at JC Whitney are quite affordable. Even so, they have a price match policy in case a customer finds one of their products for a lower price with a competitor. All it takes is a correspondence with customer service about the competing product and JC Whitney will lower their price to match it. JC Whitney boasts that many of their items are already marked over 50% lower than what you'll find at any other store.

Varying return policies

Certain products listed on the JC Whitney site carry a 90-day return policy. For most products, customers have 30 days to make returns and receive a full refund. Any used products or non-returnable products, as specified on the JC Whitney website refund page, are not eligible for refunds regardless of their condition. For questions on return policies or any other topic, customers can either chat with customer service over the phone, fill out a contact form, or do a live chat online.

Customer feedback concerns

The Better Business Bureau gives JC Whitney an A+ rating for their services. This was somewhat surprising considering a slew of negative feedback on purchases over the last few years reported by customers. Most reports are of slow shipping times, part mix-ups, and poor attitudes received from customer service reps. We want to give JC Whitney a higher rating based on their wide selection of inventory, years in business, and inexpensive pricing, but the customer feedback has us concerned. They have earned an average ranking among other online auto part retailers.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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