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      September 24, 2020

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Autohaus AZ vs Pep Boys

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To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Autohaus AZ and Pep Boys.

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Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

Continue reading below reviews

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2020

Auto Parts Reviews

4.5 stars
Autohaus AZ

AUTOHAUS AZ

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Autohauz AZ was founded over 40 years ago and is based out of Phoenix, Arizona. They run a professional website that is easy to navigate. For all makes and models of vehicles, they seem to have just about every part you can imagine. Customers report positive experiences with Autohauz AZ, making it a great place to shop for auto parts.

Don't be misled

When you first land on Autohauz's website, it initially appears like they only sell auto parts for luxury vehicles. The main categories include BMW, Mercedes, Porsche, Audi, VW, Volvo, Saab. While they primarily provide parts for luxury vehicles, they also sell auto parts for Toyotas, Subarus, Fords, Buicks, and other more common cars. To narrow down the specific products you might be looking for, you can select the year, make, and model of your car in a form on the homepage or just use the search function.

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Discounted pricing

Many products sold by Autohauz AZ are sold at discounted prices. They advertise the lowest prices specifically on genuine Volvo and Saab parts. You can easily see what parts are in stock, which helps you know how quickly your order might process. Free shipping on orders of $99+. If you don't make an order of that amount, a $7.99 flat rate fee will be charged for shipping. Orders take five days or less to ship.

3 year warranty

All parts sold through Autohauz AZ carry a 3-year warranty. For any returns or exchanges, customers have 45 days to send their products back. Customers simply can manage their orders through the website and submit a return request this way. Autohauz AZ boasts that they never charge restocking fees and their processing is faster than their competitors.

Autohauz AZ has received an A+ rating by the Better Business Bureau. Their generous return policy and 3-year warranty on all products makes them a safe and reliable option for shopping. We highly recommend checking out the inventory at Autohauz AZ when looking to make your next auto parts purchase.

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3.5 stars
Pep Boys

PEP BOYS

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Although Pep Boys has been selling auto parts for almost 100 years, they have more recently been known for their push to expand service and tire centers throughout the United States. If you need to make an appointment for your car to be serviced at a location near you, this can be done directly from their website. They also run an extensive online retail shop for auto parts that is easy to browse with their search function and product categories.

Local pickup available

There are over 920 Pep Boys brick-and-mortar locations where customers can buy online and pick up in store. There are many reports of customers having a poor experience with customer experience via phone or in-person at Pep Boys, so hopefully you won't have to deal much with employees if you do an in-store pickup. Despite this negative feedback, the Better Business Bureau gives Pep Boys an A+ rating. Their online shopping experience is overall satisfactory to most shoppers.

Fewer discounts

There are fewer discounted items sold through Pep Boys than some of their competitors. You'll likely find quality auto parts here, but you might pay a bit more for them. We recommend browsing their savings page to view the current coupons in case one of them matches with the product you are looking for. There is no price match policy like some of our higher-rated auto part retailers, so you pay the listed price for what you find on Pep Boys' online store.

Shipping and returns

Shipping prices are determined based on the dollar amount spent, weight, and length of auto parts. The only way to qualify for free shipping through Pep Boys is if customers spend over $75, have their product weigh less than 75 lbs., and measure smaller than 130". Online orders usually process in 1-2 business days, and shipping typically takes 5-7 days on top of that.

Pep Boys has a fairly standard return policy that gives customers full refunds if they return their new, unused items within 30 days with the receipt. Returns without a receipt are only eligible for exchanges. Some items are non-returnable, and these products are listed on the website including items like performance accessories, electrical items, sound systems, tire chains, and clearance merchandise.

Overall good experience

Overall, Pep Boys is a good place to shop for auto parts. They don't offer anything that makes them stand out as one of the best retailers we have found, but we wouldn't deter anyone from buying parts here. They have been around so long that we feel confident in them providing a wide variety of auto parts, accessories, and maintenance products that are likely to satisfy most customers' needs.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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