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      September 25, 2020

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Buy Auto Parts vs JC Whitney

Best Auto Parts Stores

To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Buy Auto Parts and JC Whitney.

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Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

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Best Reviews

2020

Auto Parts Reviews

3.5 stars
Buy Auto Parts

BUY AUTO PARTS

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Buy Auto Parts was founded in 1989 and was originally a steering parts manufacturer and auto parts distributor. They are headquartered in San Diego, California, but they operate entirely online. The easiest way to find what you need from their online store is to provide your vehicle year, make, and model, and let Buy Auto Parts narrow down their inventory for you.

Price match guarantee

Buy Auto Parts boasts that they are able to keep prices lower than their competitors by not having a brick and mortar storefront and only dealing with online customers. Buy Auto Parts has a price matching policy that allows them to beat any competitor's pricing brand for brand (some exclusions apply). When viewing the online product selection at Buy Auto Parts, nearly every item appears to be discounted significantly.

Shipping and returns

Customers will receive free shipping on their orders if they spend over $99. All parts are available for overnight shipping, but these costs depend on the order quantity and where it is being shipped to. For basic shipping, it usually takes between 1 and 5 days to receive the order. Some customers did complain that they placed orders for parts that turned out to not actually be in stock and had to wait long periods of time to reach customer service.

Returns can be sent back to Buy Auto Parts within 60 days of the original purchase date if the product is in its original condition. A form is provided on the website under the returns section to be filled out before sending the parts back. The same form is to be used for returning parts that have been installed but are still under warranty. No restocking fees are charged for any returns, which is nice.

Great choice if you're not in a hurry

Buy Auto Parts receives an A+ rating from the Better Business Bureau. Their already low prices and price match guarantee make their online store a great resource for people looking for affordable auto parts. They are up-to-date with their listed vehicle makes and models from the current and future year, so whether your car is new or old, Buy Auto Parts is a great place to look for parts. If you aren't in a rush to get the part you need, Buy Auto Parts is a good option for cost-effective auto parts solutions.

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3.5 stars
JC Whitney

JC WHITNEY

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JC Whitney has been in business longer than any other auto part retailer we have come across. Some customers will remember them for their legendary catalogs they used to print and distribute through homes across the U.S. They used to be a more widely recognized brand until it was sold by the original owner's family in 2002 and the company started going downhill. In 2010, it was purchased by U.S. Auto Parts, and has not lived up to the hype and reputation it did in its earlier years.

Huge inventory of auto parts

JC Whitney has a warehouse of over 1.2 million products that is enough to supply parts for over 25 million vehicles. Over 100,000 accessories are available for purchase through JC Whitney, making them not only one of the oldest, but one of the most inventory-heavy companies we have found.

Affordable pricing

You'll likely find that the prices at JC Whitney are quite affordable. Even so, they have a price match policy in case a customer finds one of their products for a lower price with a competitor. All it takes is a correspondence with customer service about the competing product and JC Whitney will lower their price to match it. JC Whitney boasts that many of their items are already marked over 50% lower than what you'll find at any other store.

Varying return policies

Certain products listed on the JC Whitney site carry a 90-day return policy. For most products, customers have 30 days to make returns and receive a full refund. Any used products or non-returnable products, as specified on the JC Whitney website refund page, are not eligible for refunds regardless of their condition. For questions on return policies or any other topic, customers can either chat with customer service over the phone, fill out a contact form, or do a live chat online.

Customer feedback concerns

The Better Business Bureau gives JC Whitney an A+ rating for their services. This was somewhat surprising considering a slew of negative feedback on purchases over the last few years reported by customers. Most reports are of slow shipping times, part mix-ups, and poor attitudes received from customer service reps. We want to give JC Whitney a higher rating based on their wide selection of inventory, years in business, and inexpensive pricing, but the customer feedback has us concerned. They have earned an average ranking among other online auto part retailers.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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