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      September 24, 2020

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JC Whitney vs Get All Parts

Best Auto Parts Stores

To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of JC Whitney and Get All Parts.

To see ALL of our reviews for the Best Auto Parts Stores, please Click Here

Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

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Best Reviews

2020

Auto Parts Reviews

3.5 stars
JC Whitney

JC WHITNEY

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JC Whitney has been in business longer than any other auto part retailer we have come across. Some customers will remember them for their legendary catalogs they used to print and distribute through homes across the U.S. They used to be a more widely recognized brand until it was sold by the original owner's family in 2002 and the company started going downhill. In 2010, it was purchased by U.S. Auto Parts, and has not lived up to the hype and reputation it did in its earlier years.

Huge inventory of auto parts

JC Whitney has a warehouse of over 1.2 million products that is enough to supply parts for over 25 million vehicles. Over 100,000 accessories are available for purchase through JC Whitney, making them not only one of the oldest, but one of the most inventory-heavy companies we have found.

Affordable pricing

You'll likely find that the prices at JC Whitney are quite affordable. Even so, they have a price match policy in case a customer finds one of their products for a lower price with a competitor. All it takes is a correspondence with customer service about the competing product and JC Whitney will lower their price to match it. JC Whitney boasts that many of their items are already marked over 50% lower than what you'll find at any other store.

Varying return policies

Certain products listed on the JC Whitney site carry a 90-day return policy. For most products, customers have 30 days to make returns and receive a full refund. Any used products or non-returnable products, as specified on the JC Whitney website refund page, are not eligible for refunds regardless of their condition. For questions on return policies or any other topic, customers can either chat with customer service over the phone, fill out a contact form, or do a live chat online.

Customer feedback concerns

The Better Business Bureau gives JC Whitney an A+ rating for their services. This was somewhat surprising considering a slew of negative feedback on purchases over the last few years reported by customers. Most reports are of slow shipping times, part mix-ups, and poor attitudes received from customer service reps. We want to give JC Whitney a higher rating based on their wide selection of inventory, years in business, and inexpensive pricing, but the customer feedback has us concerned. They have earned an average ranking among other online auto part retailers.

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3 stars
Get All Parts

GET ALL PARTS

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Get All Parts is a newer company, established in 2010 and that only sells aftermarket parts rather than OEM parts. Like many of their competitors, Get All Parts sells both interior and exterior auto parts as well as fluids and accessories for maintenance. By submitting your vehicle year, make, and model in a form on the home page, Get All Parts can narrow down a list of products that will work for your specific vehicle.

Competitive pricing

Prices for the aftermarket inventory sold through Get All Parts are competitive. With their price match guarantee, customers can do a little extra work to ensure they are getting the best deal for whatever they may be looking to purchase. By notifying customer service with evidence of a web address featuring the competitor's cheaper product, customer service will apply a price discount to the order.

Return process

Customers have 60 days to return any new, unused items to Get All Parts should they decide they don't need or want them. All products come with a five-year limited warranty and a four step process for submitting claims:

  1. Contact customer support and provide details about the faulty part and when issues first began as well as the order number
  2. Provide additional required information which may include a photo proving damage, proof of VIN, vehicle maintenance records, etc.
  3. Take the parts to a shipping center using the prepaid shipping label provided by Get All Parts.
  4. Within 14 days, Get All Parts will give customers the option of a 100% refund or a replacement part.

Blends in

Get All Parts receives an A+ rating by the Better Business Bureau. Unfortunately, less customer feedback is available for Get All Parts than some of their competitors because they haven't been around quite as long. Nothing about Get All Parts stands out as more exceptional than any other auto parts supplier, so they've earned an average rating from us. Our higher-rated sites have a bigger product inventory, sell OEM parts, and also have generous return policies and positive customer feedback.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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