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      July 12, 2020

Home  >  Auto Parts  >  Pep Boys vs Buy Auto Parts

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  1. Autohaus AZ
  2. Auto Zone
  3. Pep Boys
  4. Buy Auto Parts
  5. JC Whitney
  6. Get All Parts
  7. Auto Barn
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Pep Boys vs Buy Auto Parts

Best Auto Parts Stores

To help you find the Best Auto Parts Stores, TopConsumerReviews.com provides you with an in-depth comparison of Pep Boys and Buy Auto Parts.

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Where is the best place to buy auto parts? Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

Continue reading below reviews

Best Reviews

2020

Auto Parts Reviews

3.5 stars
Pep Boys

PEP BOYS

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Although Pep Boys has been selling auto parts for almost 100 years, they have more recently been known for their push to expand service and tire centers throughout the United States. If you need to make an appointment for your car to be serviced at a location near you, this can be done directly from their website. They also run an extensive online retail shop for auto parts that is easy to browse with their search function and product categories.

Local pickup available

There are over 920 Pep Boys brick-and-mortar locations where customers can buy online and pick up in store. There are many reports of customers having a poor experience with customer experience via phone or in-person at Pep Boys, so hopefully you won't have to deal much with employees if you do an in-store pickup. Despite this negative feedback, the Better Business Bureau gives Pep Boys an A+ rating. Their online shopping experience is overall satisfactory to most shoppers.

Fewer discounts

There are fewer discounted items sold through Pep Boys than some of their competitors. You'll likely find quality auto parts here, but you might pay a bit more for them. We recommend browsing their savings page to view the current coupons in case one of them matches with the product you are looking for. There is no price match policy like some of our higher-rated auto part retailers, so you pay the listed price for what you find on Pep Boys' online store.

Shipping and returns

Shipping prices are determined based on the dollar amount spent, weight, and length of auto parts. The only way to qualify for free shipping through Pep Boys is if customers spend over $75, have their product weigh less than 75 lbs., and measure smaller than 130". Online orders usually process in 1-2 business days, and shipping typically takes 5-7 days on top of that.

Pep Boys has a fairly standard return policy that gives customers full refunds if they return their new, unused items within 30 days with the receipt. Returns without a receipt are only eligible for exchanges. Some items are non-returnable, and these products are listed on the website including items like performance accessories, electrical items, sound systems, tire chains, and clearance merchandise.

Overall good experience

Overall, Pep Boys is a good place to shop for auto parts. They don't offer anything that makes them stand out as one of the best retailers we have found, but we wouldn't deter anyone from buying parts here. They have been around so long that we feel confident in them providing a wide variety of auto parts, accessories, and maintenance products that are likely to satisfy most customers' needs.

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3.5 stars
Buy Auto Parts

BUY AUTO PARTS

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Buy Auto Parts was founded in 1989 and was originally a steering parts manufacturer and auto parts distributor. They are headquartered in San Diego, California, but they operate entirely online. The easiest way to find what you need from their online store is to provide your vehicle year, make, and model, and let Buy Auto Parts narrow down their inventory for you.

Price match guarantee

Buy Auto Parts boasts that they are able to keep prices lower than their competitors by not having a brick and mortar storefront and only dealing with online customers. Buy Auto Parts has a price matching policy that allows them to beat any competitor's pricing brand for brand (some exclusions apply). When viewing the online product selection at Buy Auto Parts, nearly every item appears to be discounted significantly.

Shipping and returns

Customers will receive free shipping on their orders if they spend over $99. All parts are available for overnight shipping, but these costs depend on the order quantity and where it is being shipped to. For basic shipping, it usually takes between 1 and 5 days to receive the order. Some customers did complain that they placed orders for parts that turned out to not actually be in stock and had to wait long periods of time to reach customer service.

Returns can be sent back to Buy Auto Parts within 60 days of the original purchase date if the product is in its original condition. A form is provided on the website under the returns section to be filled out before sending the parts back. The same form is to be used for returning parts that have been installed but are still under warranty. No restocking fees are charged for any returns, which is nice.

Great choice if you're not in a hurry

Buy Auto Parts receives an A+ rating from the Better Business Bureau. Their already low prices and price match guarantee make their online store a great resource for people looking for affordable auto parts. They are up-to-date with their listed vehicle makes and models from the current and future year, so whether your car is new or old, Buy Auto Parts is a great place to look for parts. If you aren't in a rush to get the part you need, Buy Auto Parts is a good option for cost-effective auto parts solutions.

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Continued from above

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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