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      February 21, 2019

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Carchex vs AA Auto Protection

Best Auto Warranty Plans

To help you find the Best Auto Warranties, TopConsumerReviews.com provides you with an in-depth comparison of Carchex and AA Auto Protection.

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An auto warranty is an agreement between the owner of the vehicle and a warranty company. The warranty company agrees to pay for repairs, identified in advance, during the specified warranty period. A warranty period is generally based on car mileage; anywhere from one thousand to several tens of thousands of miles. The longer the coverage, the higher the price of the auto warranty. Warranties are often purchased in lump sum amounts, but certain companies also offer monthly payment plans.

Auto warranties are generally considered a wise purchase, since the cost of car repairs can easily exceed thousands of dollars. However, that reasoning only holds true if the auto warranty covers the repairs needed. Auto warranty contracts have a lot of fine print. Understanding the scope of coverage is imperative to making a wise purchase. You also need to make sure the company offering the auto warranty is reputable - a warranty company that goes out of business will not be there to issue auto claim payments. Simply put, not every auto warranty is created equal.

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2019

Auto Warranty Reviews

5 stars
Carchex

CARCHEX Visit Site

Cost:

$1,300 - $2,200 (varies based on coverage plan and age/mileage of vehicle)

TopConsumerReviews.com Best-In-Class Blue Ribbon Award CARCHEX has been in the business of selling extended auto warranty coverage for over 10 years and provides a website that offers a wealth of vehicle information, tips and resources. Originally, CARCHEX served as a broker of extended warranties, offering plans from multiple warranty providers. But now, in addition to those plans, CARCHEX is also offering their own warranty plans provided by Assurant Solutions - a highly rated insurance company. In addition to this core product, they also sell vehicle inspection services and provide vehicle history reports on their website.

The CARCHEX website is by far the best of the companies reviewed and lists their endorsees and business partners such as Pat Goss, CARFAX, Cars.com, RepairPal, LendingTree Autos, Kelley Blue Book and more. CARCHEX also holds an impressive A+ rating from the Better Business Bureau.

The quote and warranty purchase process is simple through CARCHEX. This includes a quick online survey, a phone call to a representative to review a link of the plan options available. The customer may then continue reviewing the plans online until they are ready to make a purchase either through a representative or via an online option.

CARCHEX allows customers to choose any licensed repair facility in the United States. They also take the hassle out of filing a claim. The service repair company simply contacts the auto warranty company directly for approval and payment. There's no need for the auto warranty holder to pay out of pocket and then await reimbursement. An auto warranty through CARCHEX also includes 24-7 roadside assistance, towing, tire repair, emergency gas delivery service, battery, lock-out and rental car benefit that varies per plan.

CARCHEX offers five coverage plans that vary from the most comprehensive bumper-to-bumper coverage, to a more basic plan that is best for older and/or higher mileage vehicles:

  • Titanium offers the highest level of bumper to bumper coverage available. Similar to a factory coverage with a limited amount of exclusions
  • Platinum provides the highest level of stated-component coverage available through CARCHEX and include all major systems on the vehicle
  • Gold comprehensive coverage for vehicles with over 60k miles. Contracts include coverage for all major systems and comes with flexible terms at affordable prices
  • Silver coverage for the major systems of a vehicle
  • Bronze coverage on the most common and expensive vehicle repairs

We found that when dealing with CARCHEX the representatives were very friendly, helpful, knowledgeable and professional. CARCHEX offers a no-haggle, low price, 30 day money back guarantee. This approach eliminates the high pressured sales tactics we found at other extended warranty companies.

Payment terms are flexible at CARCHEX. You can either pay the full auto warranty premium upfront, or through 6, 12 or 18 month financing - some with no down payment requirements. The terms of coverage available range from one to seven years and they are priced accordingly.

As with other auto warranty plans, the bumper-to-bumper coverage includes most mechanical and electrical system repairs and excludes only normal wear-and-tear, cosmetic repairs such as faded paint and anything resulting from owner neglect. If you choose to cancel your auto warranty before the end of the term, you'll receive a prorated refund. The auto warranty is also transferable if you choose to sell the car.

CARCHEX prides themselves as the gold standard of extended warranty plans and it shows. Their non-pushy sales approach, and their focus on helping the customer make the best decision for their needs, was a breath of fresh air. In addition, CARCHEX has access to an impressive variety of different auto warranty plans, warranty companies, and warranty pricing. Combined with their dependable history, CARCHEX lands at the top of our list of extended warranty companies. They earn our highest rating.

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3 stars
AA Auto Protection

AA AUTO PROTECTION Visit Site

Cost:

$1,700 - $2,800 (varies based on coverage plan and age/mileage of vehicle)

AA Auto Protection serves as an auto warranty broker for several companies.

Their website is somewhat misleading because it boasts they provide instant quotes. However, after you submit your vehicle and personal information, rather then providing you an instant quote, they send an e-mail stating that they need additional information and ask you to call a toll-free number to provide the answers.

When we called and provided the information the sales representative was helpful and friendly enough, albeit a little on the unprofessional side in both manner and speech. They did not put the hard sell on and were content when told we wanted to think it over. He did provide his direct extension should we decide to call back with additional questions or to purchase a warranty.

They offer six types of plans to choose from that range in price with the more expensive plans covering most areas of the vehicle. Most plans include full roadside service and pay for lodging and food if you breakdown 100 miles or more from your home. Car rental reimbursement is also included. Also, as with most other plans, you are able to use any service facility of your choice.

With their comprehensive plans, most repairs are covered with the exception of regular maintenance, repairs covered by an accident insurance claim and those caused by basic owner neglect. If you cancel before the end of the term you will receive a prorated refund. The warranty is transferable if you sell the vehicle before the end of the term.

AA Auto Protection receives a B- rating from the Better Business Bureau. We echo this BBB rating in that AA Auto Protection offers a good, if nondescript, auto warranty product.

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Continued from above

Before agreeing to purchase an auto warranty, you need to be sure to consider the following items:

  • Repair Coverage. Will the auto warranty plan cover the costly repairs that may be needed?
  • Cost. How does the cost of one auto warranty company compare to the next? Are you getting what you're paying for?
  • Reputation. If and when you have an auto repair claim, will the auto warranty company stand behind you and your claim?

TopConsumerReviews.com has reviewed and ranked the best auto warranty plans available today. We hope you find these reviews helpful in finding the best auto warranty that fits your needs!

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