Best Reviews TopConsumerReviews.com Best Auto Warranties Best Reviews
Best Reviews
      January 19, 2020

Home  >  Auto Warranties  >  Carchex vs Warranty Direct

Best

Auto Warranties

  1. Endurance
  2. Warranty Direct
  3. AA Auto Protection

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
What To Do if Your Car is a Lemon Newsletter

Latest Reviews

Allergy Relief

Cheesecake Clubs

Copyright Registration

Dog Treat Clubs

Home Security Systems

Painting Lessons

Tinnitus

Wedding Planning Software

 

Individual Reviews

Carchex

Endurance

Warranty Direct

AA Auto Protection

 

Related Articles

How Much Should You Pay for an Extended Auto Warranty

Tips on Purchasing an Auto Warranty Plan

When to Buy an Extended Auto Warranty Plan

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Carchex vs Warranty Direct

Best Auto Warranty Plans

To help you find the Best Auto Warranties, TopConsumerReviews.com provides you with an in-depth comparison of Carchex and Warranty Direct.

To see ALL of our reviews for the Best Auto Warranties, please Click Here

An auto warranty is an agreement between the owner of the vehicle and a warranty company. The warranty company agrees to pay for repairs, identified in advance, during the specified warranty period. A warranty period is generally based on car mileage; anywhere from one thousand to several tens of thousands of miles. The longer the coverage, the higher the price of the auto warranty. Warranties are often purchased in lump sum amounts, but certain companies also offer monthly payment plans.

Auto warranties are generally considered a wise purchase, since the cost of car repairs can easily exceed thousands of dollars. However, that reasoning only holds true if the auto warranty covers the repairs needed. Auto warranty contracts have a lot of fine print. Understanding the scope of coverage is imperative to making a wise purchase. You also need to make sure the company offering the auto warranty is reputable - a warranty company that goes out of business will not be there to issue auto claim payments. Simply put, not every auto warranty is created equal.

Continue reading below reviews

Best Reviews

2020

Auto Warranty Reviews

5 stars
Carchex

CARCHEX

Visit Site

Cost:

$1,300 - $2,200 (varies based on coverage plan and age/mileage of vehicle)

TopConsumerReviews.com Best-In-Class Blue Ribbon Award CARCHEX has been in the business of selling extended auto warranty coverage for over 10 years and provides a website that offers a wealth of vehicle information, tips and resources. Originally, CARCHEX served as a broker of extended warranties, offering plans from multiple warranty providers. But now, in addition to those plans, CARCHEX is also offering their own warranty plans provided by Assurant Solutions - a highly rated insurance company. In addition to this core product, they also sell vehicle inspection services and provide vehicle history reports on their website.

The CARCHEX website is by far the best of the companies reviewed and lists their endorsees and business partners such as Pat Goss, CARFAX, Cars.com, RepairPal, LendingTree Autos, Kelley Blue Book and more. CARCHEX also holds an impressive A+ rating from the Better Business Bureau.

The quote and warranty purchase process is simple through CARCHEX. This includes a quick online survey, a phone call to a representative to review a link of the plan options available. The customer may then continue reviewing the plans online until they are ready to make a purchase either through a representative or via an online option.

CARCHEX allows customers to choose any licensed repair facility in the United States. They also take the hassle out of filing a claim. The service repair company simply contacts the auto warranty company directly for approval and payment. There's no need for the auto warranty holder to pay out of pocket and then await reimbursement. An auto warranty through CARCHEX also includes 24-7 roadside assistance, towing, tire repair, emergency gas delivery service, battery, lock-out and rental car benefit that varies per plan.

CARCHEX offers five coverage plans that vary from the most comprehensive bumper-to-bumper coverage, to a more basic plan that is best for older and/or higher mileage vehicles:

  • Titanium offers the highest level of bumper to bumper coverage available. Similar to a factory coverage with a limited amount of exclusions
  • Platinum provides the highest level of stated-component coverage available through CARCHEX and include all major systems on the vehicle
  • Gold comprehensive coverage for vehicles with over 60k miles. Contracts include coverage for all major systems and comes with flexible terms at affordable prices
  • Silver coverage for the major systems of a vehicle
  • Bronze coverage on the most common and expensive vehicle repairs

We found that when dealing with CARCHEX the representatives were very friendly, helpful, knowledgeable and professional. CARCHEX offers a no-haggle, low price, 30 day money back guarantee. This approach eliminates the high pressured sales tactics we found at other extended warranty companies.

Payment terms are flexible at CARCHEX. You can either pay the full auto warranty premium upfront, or through 6, 12 or 18 month financing - some with no down payment requirements. The terms of coverage available range from one to seven years and they are priced accordingly.

As with other auto warranty plans, the bumper-to-bumper coverage includes most mechanical and electrical system repairs and excludes only normal wear-and-tear, cosmetic repairs such as faded paint and anything resulting from owner neglect. If you choose to cancel your auto warranty before the end of the term, you'll receive a prorated refund. The auto warranty is also transferable if you choose to sell the car.

CARCHEX prides themselves as the gold standard of extended warranty plans and it shows. Their non-pushy sales approach, and their focus on helping the customer make the best decision for their needs, was a breath of fresh air. In addition, CARCHEX has access to an impressive variety of different auto warranty plans, warranty companies, and warranty pricing. Combined with their dependable history, CARCHEX lands at the top of our list of extended warranty companies. They earn our highest rating.

Visit Site
4.5 stars
Warranty Direct

WARRANTY DIRECT

Visit Site

Cost:

$1,300 - $2,500 (varies based on coverage plan and age/mileage of vehicle)

Warranty Direct is a 30+ year old company that is an online division of a dealer agency, Interstate National Dealer Services. Their website is very user friendly and contains all of the essential information you need to know about the company, its history, how to purchase an auto warranty, and how to file a claim.

All Warranty Direct plans come with excellent features such as no limits on the number of claims filed, the ability to choose the car service facility, 30 day satisfaction guarantee, rental car reimbursement, 24-7 complimentary roadside assistance, Monday through Saturday claims assistance and more. Also, each of Warranty Direct's plans clearly outline what is covered and not covered.

Warranty Direct offers six basic auto warranty plans: XtraCare+, PowerShield, PowerShield Enhanced, MajorCare, SecureCare+ and LuxuryCare+.

  • XtraCare+ offers the most comprehensive coverage for all 16 major systems of an automobile that are 4 years or older and/or have more than 50k miles.
  • PowerShield is major component coverage for older used vehicles. The warranty covers engine, transmission, drive axle and more.
  • PowerShield Enhanced is premium coverage for high cost repairs on older model, higher mileage vehicles. It is a low cost warranty intended to cover only certain major repair expenses.
  • MajorCare covers component of the 12 major systems of a vehicle and provides protection against the "big ticket" or major repairs that may occur. . This warranty is designed for vehicles up to 7 years of age and that have less than 100k miles.
  • SecureCare+ offering extensive bumper-to-bumper coverage on all major vehicle systems in your automobile that is less than 4 years old and has 50k or fewer miles. These include everything from major breakdowns to repairs caused by normal wear and tear.
  • LuxuryCare+ is an upgrade from SecureCare+. This warranty includes coverage of such things as GPS navigation systems, DVD video systems and Blue tooth phone systems. SecureCare+ and LuxuryCare+ are available for newer vehicles still covered by their manufacturer's warranty and that have less than 50K miles.

The auto warranty plans for most vehicles can be for four, five or six year terms. Premium payments can be made as a one-time, upfront payment, or over in payment plans stretching over 3, 10, or 18 months. As expected, you pay less each month the longer you spread out the payments. If you wish to cancel prior to the end of the term, you'll receive a prorated refund. The auto warranty is transferable to a new owner if you decide to sell the vehicle prior to the end of the term.

Warranty Direct services and pays their own claims versus outsourcing them to other insurance brokers - a nice benefit, since you'll only deal with one company. Warranty Direct has consistently received an A+ rating from the Better Business Bureau and have been named to Forbes Magazine's Best 200 Small Companies list three times.

With the large variety of auto warranty plans available, consumer-friendly repair policies, and excellent customer service, Warranty Direct earns a strong rating.

Visit Site

Continued from above

Before agreeing to purchase an auto warranty, you need to be sure to consider the following items:

  • Repair Coverage. Will the auto warranty plan cover the costly repairs that may be needed?
  • Cost. How does the cost of one auto warranty company compare to the next? Are you getting what you're paying for?
  • Reputation. If and when you have an auto repair claim, will the auto warranty company stand behind you and your claim?

TopConsumerReviews.com has reviewed and ranked the best auto warranty plans available today. We hope you find these reviews helpful in finding the best auto warranty that fits your needs!

Certified Pre-Owned Cars vs. Non-Certified Used Cars

model, or go for a traditional used vehicle? Both choices have their own pros and cons. Typically, a CPO car, truck, SUV, or minivan will have a higher price, but they have a lot of perks similar to ...

Published:  Sat, 18 Jan 2020 22:30:00 GMT



The most reliable cars of 2020

so the current crop of new cars, trucks, and SUVs is the most reliable yet. And, if something goes wrong, rest assured that warranties are generally longer than they've ever been, too. With few ...

Published:  Sat, 18 Jan 2020 06:46:00 GMT



Sprinkle: When life gives you a lemon ... better hope you purchased the extended warranty

They come in myriad guises, including cars, electronics, lawn care equipment ... But just to be on the safe side (and solely by the grace of God), I bought the "extended warranty." Then came the ...

Published:  Sat, 18 Jan 2020 03:21:00 GMT



Amynta Group Completes Acquisition of American Auto Guardian

/PRNewswire/ -- Amynta Group, a premier insurance services company and provider of warranty protection products and services, has completed the acquisition ...

Published:  Wed, 15 Jan 2020 05:52:00 GMT



Customer says he was wrongly charged a waste fee for repairs. Car dealership says charge is valid.

The Kia Optima's hood latch was jammed and the car was still under warranty. It also needed a tire rotation and wheel alignment, and had two open recalls that needed to be addressed. They took the car ...

Published:  Mon, 13 Jan 2020 10:15:00 GMT



2020 Hyundai Venue Subcompact SUV Review: Good Car, Inexpensive

That's a $21,520 car or a $330 lease payment (36 months, 12,000 miles per year, $2,000 down, 700 FICO score). At the same time, you can find a year-old Kona SEL, all-wheel-drive with about 12,000 ...

Published:  Thu, 16 Jan 2020 10:38:00 GMT



Action 9 investigates auto dealers pretending to be private sellers

... and was apparently selling vehicles he bought from the auto auction. Johnson paid cash anyway and drove away. "Actually, when I left that day the dashboard was giving me all these warning lights," ...

Published:  Thu, 16 Jan 2020 16:49:00 GMT



Important news for Maruti Suzuki cars owners - Benefits galore! Check how to avail

It's an important news for Maruti Suzuki cars owners! On the occasion of India¬'s 71st Republic Day, Maruti Suzuki India Limited will roll out a nationwide ¬'Republic Day Service Camp¬'. "This is in line ...

Published:  Tue, 14 Jan 2020 09:21:27 GMT



AA Cars appoints WMS as new warranty provider

AA Cars has appointed WMS Group as its new warranty provider following a tender process. The business was previously held by Motorway Direct. An initial five-year deal will begin on 1 March 2020, ...

Published:  Tue, 14 Jan 2020 03:43:00 GMT



NJ governor signs law involving warranty notices from OEMs

The Auto Care Association welcomed a New Jersey law that the Garden State's governor recently signed in connection with a new mandate that automakers now have regarding vehicle warranties. The ...

Published:  Wed, 15 Jan 2020 08:10:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure