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Drivers in North Dakota have found that asking tough questions of auto warranty companies gets honest answers. Before purchasing any auto warranty policy, a North Dakota resident should ask how claims are paid. If auto warranty providers make the policyholder wait for a check to be sent in the mail for the repair work, the process can be long, especially if the policyholder had to pay up-front to get the repairs done.
Top quality warranty providers make the process easy by allowing the mechanic to make a phone call when the repairs are completed. If the policyholder agrees that repairs are satisfactory, the warranty business makes an immediate payment directly to the repair shop. This process saves the headache and frustration associated with waiting for a check to arrive in the mail from across the country.
North Dakota residents should also ask where the vehicle is required to be taken for maintenance and repairs. The best providers allow the policyholder to choose from a variety of different repair centers. Licensed repair centers should include dealerships, national chains, and local repair shops. If a vehicle is required to be returned to the dealership who sold the auto warranty when repairs are necessary, this could become extremely inconvenient if the policyholder lives out of town or moves to another state. A broad range of options is best for a car owner when it comes to choosing mechanics and repair centers.
A person considering an auto warranty should also ask how long the company has been in business. Established businesses that have been providing auto warranty service for at least ten years are obviously keeping customers satisfied by providing the service agreed to in the policy. In addition, the reputation should be checked with the BBB. Any business that does not have an A rating should not be considered as this shows there are a high number of complaints against them.
By asking intense questions and getting honest answers, a prospective buyer can determine which auto warranty company would be the best to purchase a warranty from.
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