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      November 18, 2018

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Auto Warranty in Vermont

Vermont MapA critical question to ask before agreeing to purchase an auto warranty is Vermont is how the claims are paid. Some auto warranty providers require the policyholder to pay for necessary repairs up-front, then submit a receipt to the warranty company and wait for a check in the mail. Other providers offer to make payments directly and quickly to the repair shop after being notified by the mechanic that repairs are completed. This method is preferable, as it ensures the policyholder won't be responsible to pay a bill that could well be thousands of dollars. Finding out which method of claim payment the provider uses is important for a driver who doesn't want to end up paying the bill.

Top quality providers allow the driver to choose from a long list of licensed repair centers, rather than requiring the vehicle to be taken back to the dealer who sold the auto warranty. The best lists of license repair centers include national chains, local repair centers, and dealerships. This allows the driver freedom to decide which location would work best when maintenance or repairs are necessary.

Before agreeing to purchase an auto warranty, the driver should do some research on the history of the provider. A good place to begin with this is the BBB website. The BBB registers customer complaints about any particular company, and uses these statistics along with other factors to assign the business a rating. Any provider that has less than an A- rating should not be considered, as this is an indicator that there are a high number of customer complaints about them.

Additionally, the BBB website provides information about how long the provider has been in business. Companies that have stayed in business longer tend to have a better track record of customer satisfaction. A relatively new company that has been in business for less than 10 years may not deliver claim resolution as satisfactorily as an experienced company. The BBB website should be the first stop when considering a business' reliability.

Vermont drivers can find the best auto warranty policies and providers with just a little bit of research.


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