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      June 3, 2020

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Buy Buy Baby vs Crate & Barrel

To help you find the Best Baby Cribs, TopConsumerReviews.com provides you with an in-depth comparison of Buy Buy Baby and Crate & Barrel.

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Get Your Baby Crib at Wayfair Today! An essential item for a baby nursery is a crib. But with so many brands and styles to choose from, selecting the best crib can be an overwhelming experience. Do you choose the affordable crib? Or should you purchase the more popular brand?

What should be a fun shopping adventure, can quickly become more complicated than anyone deserves. Whether you are a parent, a friend, or a relative looking for a gift, finding the right crib requires planning.

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Best Reviews

2020

Baby Crib Reviews

3.5 stars
Buy Buy Baby

BUY BUY BABY

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Cost:

Prices range from just over $100.00 to over $3,000

Return Policy:

Generous one-year policy for unused items.

Buy Buy Baby has a well-established reputation for providing quality baby products at competitive retail prices. They offer over ten years of experience and have a satisfying inventory, with over 100 physical locations in addition to their online store.

Easy to navigate and user-friendly, we easily found information and answers to any question on the site. We especially appreciated other shopping tools such as the videos and glossary of terms. Any new customer can utilize these helpful guides to learn more about what they are buying.

The site provides a useful search-engine, enabling customers to narrow down their selection. Here are some of sorting categories:

  • Low to high
  • High to low
  • Top-rated
  • Brand
  • Newest arrivals
  • Most popular

You can narrow your search even further by selecting what kind of crib you are looking to buy. They carry standard, convertible, miniature, and crib combos. Purchases over $49.00 qualify for free shipping. And unlike other online stores, Buy Buy Baby ships to Alaska and Hawaii.

Regarding customer service, most customers will appreciate the generous one-year return policy offered for unused items. This information is especially helpful if one is returning a gift. We do recommend, however, specifying with customer service representatives that you want store credit for the return just in case they refund the gift-giver's card. If that happens, you'll have no way to replace the returned item.

Overall, while they don't have the biggest inventory we've seen, Buy Buy Baby is a solid choice if you're hoping to purchase a crib. With a helpful staff and competitive prices, consumers can feel confident when they buy any item from this online store.

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2.5 stars
Crate & Barrel

CRATE & BARREL

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Cost:

Prices start at $399.00

Return Policy:

30-day policy with 15% restocking fee. 15% fee for canceled orders. No refund for custom orders.

Crate & Barrel was founded in 1962 with the goal to bring simple, beautiful-yet-practical housewares to the US, originally sold in an old elevator factory in Chicago. Of course, their reach now extends to almost 90 retail locations throughout the US and Canada, in addition to their online storefront that includes home goods for the kitchen, bedroom, bathroom, and much more. You'll find their selection of baby cribs under their Crate&kids heading.

You won't see a wide range of brands or crib styles when shopping at this store: Babyletto, Jenny Lind, Ever Simple, Taylor, and Hampshire - some designer names, and some collections specific to Crate & Barrel - are about all you'll find. Pricing was also somewhere in the middle, compared with other retailers: nothing on the super-economical side, but nothing on the luxury/designer end of the spectrum either, with prices starting at $399 and going up to just under $800. Expect to pay shipping fees of $99 on your crib purchase.

Crate & Barrel doesn't offer any options for sorting through their available baby cribs and bassinets - but with a selection limited to just 21 cribs and 4 bassinets, it shouldn't take you too much time to browse what they have. We still would have liked an easier way to shop by price, color, or features, rather than having to scroll through the page.

One plus that won't jump out at you, but that might make the difference between “add to cart” and leaving the site: if you prefer to buy products made in America, be sure to check out the Andersen line. It may be one of the only cribs still available on the market - both at Crate & Barrel and other sites - that isn't made elsewhere.

Keep an eye out for pop-ups: when we shopped the Crate & Barrel site, we got an offer for a 10% discount if we entered our email address. But, the fine print said that it was only valid on full-price items and excluded furniture, so you might only be able to use it on nursery accessories or other home decor purchases and not the crib itself.

Crate & Barrel's return policy is average. If you want to return your baby crib, you must contact them within 7 days of delivery and return it within 30 days of delivery as well. If the crib is not in good condition or it's received outside Crate & Barrel's specified timeframe, expect restocking fees of at least 25%.

So, how does Crate & Barrel measure up when it comes to customer service? On the one hand, the company has an A+ rating with the Better Business Bureau, as you'd expect from a major brand that's been in business for more than five decades. On the other, we found more than a few customer reviews that had very negative things to say about the experience, particularly with delivery of large items like furniture. Late shipments or orders that went completely undelivered, slow responses from customer service representatives, and an overall unpleasant experience with Crate & Barrel's delivery service are the most common complaints we found.

Let's put it this way: buying a crib from Crate & Barrel may very well have you sleeping like a baby. The question is, will that be a peaceful, all-night-long experience or more like babies actually sleep - up every few hours, cranky, and restless? It may be a little of both. If you like the style of Crate & Barrel you might find a crib that's just for your child but be prepared for potential delays and frustration.

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Continued from above

Understanding some key criteria will help you when making your decision. In today's market, you will find the following types of cribs:

  • Standard: Cribs with no additional features aside from meeting federal regulations.
  • Sleigh: Cribs sporting a more stylish design
  • Convertible: Cribs that convert into toddler or twin beds
  • Round: Cribs built in an oval or circle shape
  • Mini-crib: Cribs for smaller spaces
  • Portable: Cribs especially made for families who travel

There are other features to consider when searching for a crib. Some of these include the following:

  • Price
  • Age
  • Quality
  • Brand
  • Style and design
  • Size

To help you with this decision, TopConsumerReviews.com has reviewed and ranked the best Baby Crib stores available today. We hope this information helps you find the right Baby Crib for your needs!

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