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      November 17, 2018

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A Baby vs Albee Baby

To help you find the Best Baby Stores, TopConsumerReviews.com provides you with an in-depth comparison of A Baby and Albee Baby.

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Buy Your Baby Supplies at Baby Earth Today! Baby Stores are used by thousands of people every day. Whether you're eagerly anticipating your first child or grandchild, celebrating your friend's adoption, or contributing a gift to the office baby shower for a coworker, you know that babies need many things to be safe, warm, and comfortable.

From small items like pacifiers and onesies, to big-ticket items like convertible car seats and cribs, the possibilities are nearly endless! Shopping for baby products at local stores, however, can be time-consuming and expensive, particularly if you have a specific item in mind. Nearby stores may not carry what you're looking for, and if they do, you're at their mercy with respect to pricing.

Continue reading below reviews

Best Reviews

2018

Baby Stores Reviews

3 stars
A Baby

A BABY Visit Site

With a tagline proclaiming "Only the best for Baby!" it's no surprise that aBaby, a retailer with a showroom in Brooklyn, carries a wide range of high-end products for infants, toddlers, and children. As the only store in our review that offers custom baby furniture, aBaby might be the perfect shopping destination for customers who are looking for a one-of-a-kind, heirloom-quality crib, cradle, or other baby furniture.

Using the aBaby website is simple and intuitive: shoppers can use the top navigation to sort products by themes, gifts, and occasions, or go directly to the desired items, which include:

  • Baby Furniture
  • Children's Furniture
  • Bedding
  • Nursery Decor
  • Bassinets and Cradles
  • Playtime (such as outdoor playsets and play kitchens)
  • Personalized Gifts

For customers looking for bargains, aBaby makes it easy to find deals on the Sales & Promotions tab. Shoppers can find weekly specials, markdowns, and closeouts that offer significant discounts over list prices.

In general, aBaby's pricing is somewhat competitive with other online retailers. For example, in the DaVinci Kalani series, the convertible 4-in-1 crib in a cherry finish sells for $229 at aBaby, with an additional $24.99 for shipping, while the combination dresser retails for $399 and ships for free. Other retailers offer the crib for $219-$250, most with free shipping; aBaby's competitors sell the dresser for $249-$409.

Noticeably absent from aBaby's inventory are standard baby supplies such as diapers, car seats, and clothing.

aBaby's return policy is fairly standard: customers can return items for refund or exchange within 30 days of receipt. Shipping costs are non-refundable, and the customer has to pay the shipping costs on any returns. There is a 15% restocking fee on larger items, and no returns or exchanges are accepted for custom items.

With respect to customer satisfaction, aBaby's results are definitely a mixed bag. On the one hand, we're impressed with their A+ rating with the Better Business Bureau for the greater New York City area, and that nearly 100 reviews on aBaby's site show five-star feedback from happy shoppers. On the other hand, reviews on other sites indicate serious issues with customer service. Some shoppers waited months for their product to be delivered, and in some cases the order never shipped at all. When those late or never-shipped items are needed in time for the arrival of a baby, customers are understandably upset. Other complaints mention that the color of the furniture didn't match what was shown online, and that it was a hassle to get a refund without being charged a restocking fee.

While we love the idea of being able to get custom-made furniture that can be passed down from one generation to the next, we would like to see a higher degree of customer satisfaction, particularly with respect to prompt shipping of in-stock items.

Visit Site

2.5 stars
Albee Baby

ALBEE BABY Visit Site

Albee Baby is a family-owned retailer of baby products, based in the New York metro area and with more than 100 years in the industry. Customers looking for car seats, nursery furniture, toys, strollers and more will find more than 100 brands to choose from, including well-known names like Avent and Bumbo.

Compared with other retailers in our review, Albee Baby tends to come out on the expensive side. For example, in the DaVinci Kalani series we used as a basis for comparison, the combo dresser in cherry retails for $409; other stores carry it for as low as $249. Also, the matching 4-in-1 crib was not listed on Albee Baby's site, so a shopper looking for both items would need to shop elsewhere.

We found Albee Baby's selection to be somewhat limited overall. Looking at a common baby item, diapers, we saw none of the familiar brands one would expect: Pampers, Luvs, Huggies, and so forth. And, in the brands they do carry - Bambino Mio and The Honest Company - several sizes were out of stock at the time of our review.

Shipping costs are one of the best we've seen: free for all orders of $49+, and a flat rate of $4.95 for all other orders. However, shoppers should be aware that Albee Baby has a considerable list of locations to which they do not ship, including PO Box addresses, Hawaii, Alaska, Canada, and Puerto Rico.

Similarly, while the return policy looks customer-friendly on the surface - full refund if merchandise is returned within 60 days of receipt - Albee Baby does charge a 30% restocking fee on most furniture items, and there's a long list of products that can't be returned under any circumstances (such as feeding and diapering accessories, potty seats, changing pad covers, and so on).

Albee Baby has an A rating with the Better Business Bureau, which would indicate that they are handling customer concerns well. On the other hand, numerous reviews tell a different story. We found more than a few customers who ordered items, only to be told days or weeks later that it was out of stock. Given the nature of baby products, often ordered to line up with a due date, it's easy to see why shoppers would be angry. And, many other reviews describe problems with impolite customer service representatives when customers have contacted Albee Baby to try and resolve problems with late shipments or items damaged in shipping.

On a positive note, a unique feature Albee Baby offers is a rewards program. Customers can earn points for purchases, product reviews, and referring friends; these points can be exchanged for savings on future orders.

Because of their higher prices, out-of-stock items, and significant issues with customer satisfaction, we give Albee Baby lower marks.

Visit Site

Continued from above

Fortunately, online baby stores make it easy, efficient, and affordable to find everything you need for the little one without ever leaving home. With just a click of a mouse, you can have infant and toddler products - diapers, wipes, themed nursery bedding and decor, and much more - delivered right to your doorstep.

As you consider shopping at online baby stores, you should keep the following criteria in mind:

  • Prices. How do the prices at the retailer compare to its competitors, especially for commonly-sold items like diapers and nursery bedding?
  • Selection. Does the store offer a wide variety of baby items to choose from?
  • Customer Service. If you have a question or concern, are you likely to get a helpful response?
  • Return policy. What is the retailer's policy if your baby items don't meet your needs and you'd like a refund?

TopConsumerReviews.com has reviewed and ranked the best Baby Stores available today. We hope these reviews help you find all of the baby products you need at the best possible price!

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