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      November 16, 2018

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Baby Cubby vs A Baby

To help you find the Best Baby Stores, TopConsumerReviews.com provides you with an in-depth comparison of Baby Cubby and A Baby.

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Buy Your Baby Supplies at Baby Earth Today! Baby Stores are used by thousands of people every day. Whether you're eagerly anticipating your first child or grandchild, celebrating your friend's adoption, or contributing a gift to the office baby shower for a coworker, you know that babies need many things to be safe, warm, and comfortable.

From small items like pacifiers and onesies, to big-ticket items like convertible car seats and cribs, the possibilities are nearly endless! Shopping for baby products at local stores, however, can be time-consuming and expensive, particularly if you have a specific item in mind. Nearby stores may not carry what you're looking for, and if they do, you're at their mercy with respect to pricing.

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Best Reviews

2018

Baby Stores Reviews

3.5 stars
Baby Cubby

BABY CUBBY Visit Site

Utah-based Baby Cubby wants to bring shoppers "the best of everything baby". Their selection includes a decent selection of baby care items, feeding supplies, clothes, and nursery/decor products.

One of the best ways to shop this baby store is by clicking on "Cubby Picks". Baby Cubby prides itself on hand-selecting only the best, most useful/innovative/safe baby items, and their favorite picks can be found here.

But, for those who are looking for a particular product or just a good selection of baby products, how does Baby Cubby rank? In order to compare "apples to apples", we looked at the popular DaVinci furniture brand, to see how each baby store measured up. Baby Cubby carries nothing in that furniture line, and in certain categories their selection is quite limited. For example, they only carry five cribs in their inventory, compared with dozens - or even hundreds - sold on other baby stores' websites.

Other categories of baby products - Diapering (in the Baby Care tab at the top of the page) and Clothing, for example - were equally limited to a handful of brands and/or styles. We found many pages of headbands and bow ties, and one brand of cloth diapers, but very little of what we think many customers of baby stores would be expecting: familiar brands of disposable diapers and onesies, and so on.

On the items carried by Baby Cubby that can be found at other baby stores, their prices are surprisingly competitive: when looking at strollers, for instance, we saw that Baby Cubby's prices always met or beat the prices offered by their competition.

There are also ways to save extra money when shopping at Baby Cubby: at the time of our review, new customers who signed up for the Baby Cubby email newsletter could get a 10% discount on their first purchase. Also, all orders ship for free at Baby Cubby, even on smaller items. Finally, Baby Cubby has a price match guarantee - if you find a baby item at a lower price at another retailer, they will either match the price and place the order over the phone with you, or they will refund you the price difference after the fact if you've already placed your order.

Baby Cubby's return policy is neither amazing nor awful: unopened, unused items can be returned within 30 days of purchase. You'll need to get a Return Merchandise Authorization (RMA) number from the customer service department beforehand, in order to request your refund.

We weren't overly impressed with the Baby Cubby website. The phone number listed on their return policy page matched the number for a fishing net supply company and a pet store in Utah, leaving us confused - and that wasn't improved by seeing references made to Seven Seas Aquarium on that same page. We also found typos, missing words and other details that left us feeling like the Baby Cubby website was lacking attention to detail.

On the other hand, we found numerous compliments from Baby Cubby customers - both of their online baby store and their in-person retail location - praising their friendly, personalized attention, excellent product selection, and overall shopping experience. Given that these reviews were written starting in 2016, we get the impression that Baby Cubby is fairly new to the baby stores marketplace - and we hope to see improvements as they gain experience and popularity.

Overall, Baby Cubby is a middle-of-the-road baby store: not the widest selection, but competitive pricing on the items they do carry. We hope to see good things from them in the future, including a more extensive product inventory.

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3 stars
A Baby

A BABY Visit Site

With a tagline proclaiming "Only the best for Baby!" it's no surprise that aBaby, a retailer with a showroom in Brooklyn, carries a wide range of high-end products for infants, toddlers, and children. As the only store in our review that offers custom baby furniture, aBaby might be the perfect shopping destination for customers who are looking for a one-of-a-kind, heirloom-quality crib, cradle, or other baby furniture.

Using the aBaby website is simple and intuitive: shoppers can use the top navigation to sort products by themes, gifts, and occasions, or go directly to the desired items, which include:

  • Baby Furniture
  • Children's Furniture
  • Bedding
  • Nursery Decor
  • Bassinets and Cradles
  • Playtime (such as outdoor playsets and play kitchens)
  • Personalized Gifts

For customers looking for bargains, aBaby makes it easy to find deals on the Sales & Promotions tab. Shoppers can find weekly specials, markdowns, and closeouts that offer significant discounts over list prices.

In general, aBaby's pricing is somewhat competitive with other online retailers. For example, in the DaVinci Kalani series, the convertible 4-in-1 crib in a cherry finish sells for $229 at aBaby, with an additional $24.99 for shipping, while the combination dresser retails for $399 and ships for free. Other retailers offer the crib for $219-$250, most with free shipping; aBaby's competitors sell the dresser for $249-$409.

Noticeably absent from aBaby's inventory are standard baby supplies such as diapers, car seats, and clothing.

aBaby's return policy is fairly standard: customers can return items for refund or exchange within 30 days of receipt. Shipping costs are non-refundable, and the customer has to pay the shipping costs on any returns. There is a 15% restocking fee on larger items, and no returns or exchanges are accepted for custom items.

With respect to customer satisfaction, aBaby's results are definitely a mixed bag. On the one hand, we're impressed with their A+ rating with the Better Business Bureau for the greater New York City area, and that nearly 100 reviews on aBaby's site show five-star feedback from happy shoppers. On the other hand, reviews on other sites indicate serious issues with customer service. Some shoppers waited months for their product to be delivered, and in some cases the order never shipped at all. When those late or never-shipped items are needed in time for the arrival of a baby, customers are understandably upset. Other complaints mention that the color of the furniture didn't match what was shown online, and that it was a hassle to get a refund without being charged a restocking fee.

While we love the idea of being able to get custom-made furniture that can be passed down from one generation to the next, we would like to see a higher degree of customer satisfaction, particularly with respect to prompt shipping of in-stock items.

Visit Site

Continued from above

Fortunately, online baby stores make it easy, efficient, and affordable to find everything you need for the little one without ever leaving home. With just a click of a mouse, you can have infant and toddler products - diapers, wipes, themed nursery bedding and decor, and much more - delivered right to your doorstep.

As you consider shopping at online baby stores, you should keep the following criteria in mind:

  • Prices. How do the prices at the retailer compare to its competitors, especially for commonly-sold items like diapers and nursery bedding?
  • Selection. Does the store offer a wide variety of baby items to choose from?
  • Customer Service. If you have a question or concern, are you likely to get a helpful response?
  • Return policy. What is the retailer's policy if your baby items don't meet your needs and you'd like a refund?

TopConsumerReviews.com has reviewed and ranked the best Baby Stores available today. We hope these reviews help you find all of the baby products you need at the best possible price!

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