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      January 28, 2020

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Baby Earth vs Buy Buy Baby

To help you find the Best Baby Stores, TopConsumerReviews.com provides you with an in-depth comparison of Baby Earth and Buy Buy Baby.

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Buy Your Baby Supplies at Baby Earth Today! Baby Stores are used by thousands of people every day. Whether you're eagerly anticipating your first child or grandchild, celebrating your friend's adoption, or contributing a gift to the office baby shower for a coworker, you know that babies need many things to be safe, warm, and comfortable.

From small items like pacifiers and onesies, to big-ticket items like convertible car seats and cribs, the possibilities are nearly endless! Shopping for baby products at local stores, however, can be time-consuming and expensive, particularly if you have a specific item in mind. Nearby stores may not carry what you're looking for, and if they do, you're at their mercy with respect to pricing.

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Best Reviews

2020

Baby Stores Reviews

5 stars
Baby Earth

BABY EARTH

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award Originally created under the name Baby-Wise, Baby Earth grew out of two parent's frustration with not being able to find the newest, most innovative baby items in their local Austin, Texas stores. Owners Heather and James Bendle started their company in order to make those cool new products available to online shoppers.

Using the Baby Earth website is easy. Customers can browse products by category such as Clothing, Bath, Feeding, and Eco-Friendly, or simply type an item into the search box at the top of the page. Also, a "Hot Deals" button is featured prominently at the top of the page; these deals can include such things as a 20% discount off nursery furniture, or a free accessory bundle worth $90 with the purchase of an Infant Car Seat.

Baby Earth's prices are very competitive with other, better-known online baby stores. For instance, in the DaVinci Kalani line, Baby Earth had the lowest price among its competitors for the 4-in-1 crib in cherry wood finish. There is also a rewards program that gives members 5% back in Baby Earth Rewards dollars on all eligible purchases.

Shipping costs are competitive with other retailers we reviewed. Orders over $99 ship for free, and orders with amounts less than $99 ship for $7.95. If you happen to live in the Austin area, you can get free same-day delivery.

Another feature we liked was Baby Earth's return policy. Most purchases are eligible for a refund if returned in new, unused condition within one year from purchase. This is exceptionally customer-friendly, especially when buying gifts using Baby Earth's registry or products that might not be needed for several months (such as until the baby is born, or is big enough for a forward-facing car seat).

On top of all this, where Baby Earth really shines is in their commitment to customer service. As a merchant with an A+ rating with the Better Business Bureau and a Google Trusted Store, Baby Earth has an excellent track record. No retailer is immune to issues with shipping problems, items going out of stock, or other problems, but numerous customer reviews compliment Baby Earth for handling such issues in the way good companies do: apologetically, efficiently, and accurately.

With competitive pricing and a stellar reputation for satisfying customers, Baby Earth earns our highest rating for the best Baby Store available today.

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4 stars
Buy Buy Baby

BUY BUY BABY

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Buy Buy Baby is part of the Bed Bath & Beyond family of brands (hence the abbreviation "BBB" for both stores), with more than 100 retail locations throughout the US. As an online Baby Store, their selection is ample, from cribs to car seats and more.

Buy Buy Baby is strongly competitive with respect to price, but comes up somewhat short in terms of availability. For example, we looked for the DaVinci Kalani 4-in-1 crib and combo dresser in a cherry finish at every retailer in our review. Buy Buy Baby had the lowest price on the crib ($219.99, free shipping) in other colors, but cherry was unavailable. Also, the matching dresser wasn't listed in any finish. Fortunately, they do offer a robust Price Match Guarantee, and many customer reviews indicate that BBB makes the process very simple either using the instructions provided on the website or by making the request in-store.

We think most customers will be pleasantly surprised by BBB's return policy: one year from the date of purchase, in unused condition. Even if you don't have a receipt, they will make every effort to locate the record of the purchase using the credit/debit card number, order number, or any other available identifying information.

Shipping costs are equally customer-friendly: free standard shipping on orders over $49, including Alaska and Hawaii (some retailers don't ship there at all, let alone for free). Oversized or extremely heavy items will have a surcharge, and those items are clearly marked on the site.

We also love BBB's shopping tools that include Guides & Advice, videos, and a glossary of terms that might help new parents-to-be or clueless gift-givers to understand exactly what a particular baby product is used for. Included in those shopping tools are adoption checklists, to help parents-to-be who may not have had nine months to prepare; we love that BBB even thought to mention supplies like laundry detergent and culturally-appropriate clothing that would be useful for those traveling internationally for their adoption.

The only aspect of Buy Buy Baby's customer experience that left us scratching our heads was in regards to baby registry gift returns. While the site seems to indicate that the process is simple - return the item to a retail location or via mail - we found more than one customer review that stated that when they returned an item from their own registry, the purchase price was refunded to the gift-giver's credit card rather than as an in-store merchandise credit to the recipient. This may have been an error on the part of the store associates, but we do recommend that registry users find out for sure before creating their wish lists with Buy Buy Baby.

Overall, Buy Buy Baby is a good choice for customers who want baby items at the best possible prices, especially if their needs are flexible (for example, they're happy with the Kalani in a finish other than cherry). Buy Buy Baby earns high marks.

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Continued from above

Fortunately, online baby stores make it easy, efficient, and affordable to find everything you need for the little one without ever leaving home. With just a click of a mouse, you can have infant and toddler products - diapers, wipes, themed nursery bedding and decor, and much more - delivered right to your doorstep.

As you consider shopping at online baby stores, you should keep the following criteria in mind:

  • Prices. How do the prices at the retailer compare to its competitors, especially for commonly-sold items like diapers and nursery bedding?
  • Selection. Does the store offer a wide variety of baby items to choose from?
  • Customer Service. If you have a question or concern, are you likely to get a helpful response?
  • Return policy. What is the retailer's policy if your baby items don't meet your needs and you'd like a refund?

TopConsumerReviews.com has reviewed and ranked the best Baby Stores available today. We hope these reviews help you find all of the baby products you need at the best possible price!

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