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      December 16, 2019

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Buy Buy Baby vs Baby Cubby

To help you find the Best Baby Stores, TopConsumerReviews.com provides you with an in-depth comparison of Buy Buy Baby and Baby Cubby.

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Buy Your Baby Supplies at Baby Earth Today! Baby Stores are used by thousands of people every day. Whether you're eagerly anticipating your first child or grandchild, celebrating your friend's adoption, or contributing a gift to the office baby shower for a coworker, you know that babies need many things to be safe, warm, and comfortable.

From small items like pacifiers and onesies, to big-ticket items like convertible car seats and cribs, the possibilities are nearly endless! Shopping for baby products at local stores, however, can be time-consuming and expensive, particularly if you have a specific item in mind. Nearby stores may not carry what you're looking for, and if they do, you're at their mercy with respect to pricing.

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Best Reviews

2019

Baby Stores Reviews

4 stars
Buy Buy Baby

BUY BUY BABY

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Buy Buy Baby is part of the Bed Bath & Beyond family of brands (hence the abbreviation "BBB" for both stores), with more than 100 retail locations throughout the US. As an online Baby Store, their selection is ample, from cribs to car seats and more.

Buy Buy Baby is strongly competitive with respect to price, but comes up somewhat short in terms of availability. For example, we looked for the DaVinci Kalani 4-in-1 crib and combo dresser in a cherry finish at every retailer in our review. Buy Buy Baby had the lowest price on the crib ($219.99, free shipping) in other colors, but cherry was unavailable. Also, the matching dresser wasn't listed in any finish. Fortunately, they do offer a robust Price Match Guarantee, and many customer reviews indicate that BBB makes the process very simple either using the instructions provided on the website or by making the request in-store.

We think most customers will be pleasantly surprised by BBB's return policy: one year from the date of purchase, in unused condition. Even if you don't have a receipt, they will make every effort to locate the record of the purchase using the credit/debit card number, order number, or any other available identifying information.

Shipping costs are equally customer-friendly: free standard shipping on orders over $49, including Alaska and Hawaii (some retailers don't ship there at all, let alone for free). Oversized or extremely heavy items will have a surcharge, and those items are clearly marked on the site.

We also love BBB's shopping tools that include Guides & Advice, videos, and a glossary of terms that might help new parents-to-be or clueless gift-givers to understand exactly what a particular baby product is used for. Included in those shopping tools are adoption checklists, to help parents-to-be who may not have had nine months to prepare; we love that BBB even thought to mention supplies like laundry detergent and culturally-appropriate clothing that would be useful for those traveling internationally for their adoption.

The only aspect of Buy Buy Baby's customer experience that left us scratching our heads was in regards to baby registry gift returns. While the site seems to indicate that the process is simple - return the item to a retail location or via mail - we found more than one customer review that stated that when they returned an item from their own registry, the purchase price was refunded to the gift-giver's credit card rather than as an in-store merchandise credit to the recipient. This may have been an error on the part of the store associates, but we do recommend that registry users find out for sure before creating their wish lists with Buy Buy Baby.

Overall, Buy Buy Baby is a good choice for customers who want baby items at the best possible prices, especially if their needs are flexible (for example, they're happy with the Kalani in a finish other than cherry). Buy Buy Baby earns high marks.

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3.5 stars
Baby Cubby

BABY CUBBY

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Utah-based Baby Cubby wants to bring shoppers "the best of everything baby". Their selection includes a decent selection of baby care items, feeding supplies, clothes, and nursery/decor products.

One of the best ways to shop this baby store is by clicking on "Cubby Picks". Baby Cubby prides itself on hand-selecting only the best, most useful/innovative/safe baby items, and their favorite picks can be found here.

But, for those who are looking for a particular product or just a good selection of baby products, how does Baby Cubby rank? In order to compare "apples to apples", we looked at the popular DaVinci furniture brand, to see how each baby store measured up. Baby Cubby carries nothing in that furniture line, and in certain categories their selection is quite limited. For example, they only carry five cribs in their inventory, compared with dozens - or even hundreds - sold on other baby stores' websites.

Other categories of baby products - Diapering (in the Baby Care tab at the top of the page) and Clothing, for example - were equally limited to a handful of brands and/or styles. We found many pages of headbands and bow ties, and one brand of cloth diapers, but very little of what we think many customers of baby stores would be expecting: familiar brands of disposable diapers and onesies, and so on.

On the items carried by Baby Cubby that can be found at other baby stores, their prices are surprisingly competitive: when looking at strollers, for instance, we saw that Baby Cubby's prices always met or beat the prices offered by their competition.

There are also ways to save extra money when shopping at Baby Cubby: at the time of our review, new customers who signed up for the Baby Cubby email newsletter could get a 10% discount on their first purchase. Also, all orders ship for free at Baby Cubby, even on smaller items. Finally, Baby Cubby has a price match guarantee - if you find a baby item at a lower price at another retailer, they will either match the price and place the order over the phone with you, or they will refund you the price difference after the fact if you've already placed your order.

Baby Cubby's return policy is neither amazing nor awful: unopened, unused items can be returned within 30 days of purchase. You'll need to get a Return Merchandise Authorization (RMA) number from the customer service department beforehand, in order to request your refund.

We weren't overly impressed with the Baby Cubby website. The phone number listed on their return policy page matched the number for a fishing net supply company and a pet store in Utah, leaving us confused - and that wasn't improved by seeing references made to Seven Seas Aquarium on that same page. We also found typos, missing words and other details that left us feeling like the Baby Cubby website was lacking attention to detail.

On the other hand, we found numerous compliments from Baby Cubby customers - both of their online baby store and their in-person retail location - praising their friendly, personalized attention, excellent product selection, and overall shopping experience. Given that these reviews were written starting in 2016, we get the impression that Baby Cubby is fairly new to the baby stores marketplace - and we hope to see improvements as they gain experience and popularity.

Overall, Baby Cubby is a middle-of-the-road baby store: not the widest selection, but competitive pricing on the items they do carry. We hope to see good things from them in the future, including a more extensive product inventory.

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Continued from above

Fortunately, online baby stores make it easy, efficient, and affordable to find everything you need for the little one without ever leaving home. With just a click of a mouse, you can have infant and toddler products - diapers, wipes, themed nursery bedding and decor, and much more - delivered right to your doorstep.

As you consider shopping at online baby stores, you should keep the following criteria in mind:

  • Prices. How do the prices at the retailer compare to its competitors, especially for commonly-sold items like diapers and nursery bedding?
  • Selection. Does the store offer a wide variety of baby items to choose from?
  • Customer Service. If you have a question or concern, are you likely to get a helpful response?
  • Return policy. What is the retailer's policy if your baby items don't meet your needs and you'd like a refund?

TopConsumerReviews.com has reviewed and ranked the best Baby Stores available today. We hope these reviews help you find all of the baby products you need at the best possible price!

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