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      May 31, 2020

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Baby Cubby vs A Baby

To help you find the Best Baby Strollers, TopConsumerReviews.com provides you with an in-depth comparison of Baby Cubby and A Baby.

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At the top of every new parent's wish list is a baby stroller. From the most basic umbrella-type model that allows for easy traveling, to jogging styles that can help Mom and Dad to get (back) into shape, having the right baby stroller can be a life-saver.

Gone are the days of the bulky carriage - though you can still find those if you like the classic look. Today's baby strollers can be as sleek and functional as you could possibly want, with travel systems that allow you to snap your baby's car seat right into the frame, accessories like cup holders (for baby and for Mom!) sun shades, and even organizers to keep your diapers, wipes, and snacks all in the right place.

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Best Reviews

2020

Baby Strollers

3.5 stars
Baby Cubby

BABY CUBBY

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Offering "the best of everything baby", Baby Cubby has a good selection of baby gear, including cribs, clothing, and more. They aim to help parents feel supported throughout the journey of welcoming a new baby into the family and to feature only the best products on the market.

Using the Baby Cubby site to find a stroller is relatively easy. If you already have a particular brand or style in mind, the search box is at the top right side of the page. Otherwise, use the left-hand navigation to choose the options you need:

  • Single Strollers
  • Double & Triple
  • Jogging
  • Lightweight
  • Stroller Accessories

You can further sort the results by category, price, brand, color, and so forth. There are more than 100 strollers to choose from in Baby Cubby's selection.

You'll find that Baby Cubby's brand selection is somewhat limited to higher-end names like UPPAbaby and Stokke; we did not find the Graco or Peg Perego models used to compare prices and selection among the retailers we reviewed. However, we did find their prices to be very competitive on the brands they do carry; Baby Cubby's prices were always the same as or better than what we found on other stores' sites.

For further savings, look for special offers: at the time of our review, there was a 10% discount for new customers who signed up for the Baby Cubby email newsletter. Baby Cubby also offers a price match guarantee if you should find the stroller you want at a lower price; you can either call the customer service number before making your purchase, and they'll process your order over the phone at the lower price, or you can make the request after you've already ordered. It's up to you. Also, shipping is free at Baby Cubby, which could save you money over other stores.

Baby Cubby's return policy is fairly typical: unopened, unused items can be returned within 30 days of purchase and require a Return Merchandise Authorization (RMA) number. You'll need to call Baby Cubby in advance to get the RMA before making your request for a refund.

Baby Cubby doesn't seem to have been around too long: most of the reviews we could find were written starting in 2016, and there was no Better Business Bureau listing for either the website or the retail location in Utah. We did find lots of positive comments on Baby Cubby's Facebook page, praising the quality of the items sold (both online and brick-and-mortar), the personalized customer service, and the overall shopping experience.

Our own experience with the Baby Cubby website was less than excellent. Many pages have typos, missing words and punctuation. We also found it strange that the return policy page makes mention of a business called Seven Seas Aquariums, and the phone number given for Baby Cubby's returns department is also the number for a Utah fishing nets business and pet store.

On the whole, Baby Cubby looks like a reasonable place to buy your baby stroller, especially if you find the model you want at the lowest available price. Free shipping is a definite plus, and it seems that hundreds of people have had good experiences as a customer of this retailer. We hope that, as they get more established as a business, Baby Cubby will pay a similar amount of attention to detail on their website, so that online shoppers can better trust that they are a reputable store for baby strollers.

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2.5 stars
A Baby

A BABY

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With a tagline proclaiming "Only the best for Baby!" it's no surprise that aBaby specializes in high-end, customized items for infants and children. While they primarily sell one-of-a-kind furniture for the nursery, aBaby does carry just over a dozen strollers.

Finding those strollers may be a challenge. Unlike most of the stores we reviewed, aBaby does not have a link anywhere in the navigation bar to take you directly to their available strollers. Instead, you'll need to search by keyword to see what they have to offer.

We were not overly impressed with aBaby's selection. Their available brands are extremely limited - no Graco travel system or Peg Perego umbrella stroller, like the ones we used to compare prices with other retailers. In fact, we couldn't find a single model that would allow for a parent to use it with a car seat, either as part of a travel system or with a snap-in feature. There was also only one stroller that could accommodate more than one child at a time: the six-passenger buggy often used by day care facilities. With such a limited selection, it was difficult to compare aBaby's prices with other stores.

On a more positive note, all but two of aBaby's strollers ship for free, saving you some money.

aBaby's return policy is fairly standard: customers can return strollers for a refund or exchange within 30 days of receipt. Shipping costs are non-refundable, and you'll have to pay the shipping costs on any returns. There is a 15% restocking fee on larger items, so you'll want to check the specific stroller you'd like to buy to see if it is big enough to have that fee.

Looking at customer satisfaction, aBaby's results vary widely. We're impressed with their A+ rating with the Better Business Bureau for the greater New York City area, and nearly 100 reviews on aBaby's site show five-star feedback from happy shoppers. However, reviews on other sites describe significant issues with customer service. Some shoppers waited months for their product to be delivered, and in some instances the order never shipped at all. Other customers said that it was a hassle to get a refund without being charged a restocking fee, even on smaller purchases.

While we appreciate aBaby's strong reputation with the BBB and free shipping on most strollers, their small selection and issues with delivery might leave many customers looking elsewhere.

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Continued from above

On the other hand, finding that perfect stroller at your local store isn't always easy; most brick-and-mortar stores carry a limited range of styles and brands, making it necessary to drive from one end of town to the other to get the model you want. And, if you're a parent of a child with special needs - or of twins, triplets, and more! - it can be even more challenging to find the specialty stroller you're looking for.

Fortunately, online shopping has simplified the entire process, with numerous brands, styles, and prices just a mouse click away. Many retailers will sweeten your stroller deal by including free shipping or store rewards, especially on the more expensive models. If you're shopping for a friend or family member, most online stores have gift registries, ensuring that you get the exact model your recipient wants.

With so many stores competing for your attention, how can you know where to buy your stroller? As you look at what each online retailer has to offer, keep the following criteria in mind:

  • Prices. Compared with other stores selling strollers, are the prices competitive? Is there a price match guarantee if you find a lower price somewhere else? Will your stroller ship for free?
  • Selection. Does the store offer a wide variety of strollers to choose from?
  • Customer Service. Do other shoppers have positive things to say about the help received from the retailer's customer service representatives? Is it easy to contact the store with any questions or concerns?
  • Return Policy. Can you return the stroller if, for some reason, it doesn't meet your expectations? If so, will there be a restocking fee?

TopConsumerReviews.com has reviewed and ranked the best Stroller stores available today. We hope these reviews help you and your little one get rolling along smoothly and safely!

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