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      August 11, 2020

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Baby Earth vs My Strollers

To help you find the Best Baby Strollers, TopConsumerReviews.com provides you with an in-depth comparison of Baby Earth and My Strollers.

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At the top of every new parent's wish list is a baby stroller. From the most basic umbrella-type model that allows for easy traveling, to jogging styles that can help Mom and Dad to get (back) into shape, having the right baby stroller can be a life-saver.

Gone are the days of the bulky carriage - though you can still find those if you like the classic look. Today's baby strollers can be as sleek and functional as you could possibly want, with travel systems that allow you to snap your baby's car seat right into the frame, accessories like cup holders (for baby and for Mom!) sun shades, and even organizers to keep your diapers, wipes, and snacks all in the right place.

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Best Reviews

2020

Baby Strollers

4 stars
Baby Earth

BABY EARTH

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Originally formed under the name Baby-Wise, BabyEarth's business grew out of two parents' frustration with not being able to find the newest, most innovative baby items in their local Austin, Texas stores. Owners Heather and James Bendle started their company in order to make cool, new products available to online shoppers.

Using the BabyEarth website is easy. From the main stroller page, you can sort through all of the 150+ strollers by price or by best sellers; or, use the options on the left-hand side of the page to narrow down the options by brand, stroller weight, and more. Alternately, if you have an idea of what you need, you can browse by stroller style (single, double, jogging, travel system, and so on).

The selection at BabyEarth is somewhat limited compared with better-known stroller stores. When we searched for a popular Graco travel system, we couldn't find it; the umbrella stroller we also used for comparison among stores was not available in as many colors and patterns as we found elsewhere.

On the other hand, BabyEarth's prices are very competitive on the strollers they do carry, including a rewards program that gives members 5% back in BE Rewards dollars on all eligible purchases. The site doesn't specifically mention which purchases may be excluded from earning rewards.

Shipping costs are slightly higher at BabyEarth than at some stores we reviewed. Orders over $99 ship for free, and orders with amounts less than $99 ship for $7.95. Also, if you happen to live in the Austin area, you can get free same-day delivery.

On the other hand, few online baby stores can match BabyEarth's return policy, with most purchases eligible for a refund if returned in new, unused condition within one year from purchase. This is exceptionally customer-friendly, especially when buying gifts using BE's registry or products that might not be needed for several months (until the baby is born, or is big enough for a forward-facing car seat).

Where BabyEarth really shines is in their commitment to customer service. As a merchant with an A+ rating with the Better Business Bureau and a Google Trusted Store, BE has an excellent track record. Their return policy allows customers to get a refund for any stroller returned in new, unused condition within 12 months of purchase. If you're buying a stroller that might not be needed for a little while - as a gift for a baby that hasn't been born yet, or a jogging stroller that might not be used until spring - this could be extremely helpful. We also found many customer reviews that compliment BabyEarth for handling any issues that came up in an efficient, accurate, and better yet, apologetic manner.

With competitive pricing and a stellar reputation for satisfying customers, BabyEarth earns high marks and is a highly recommended retailer for your next baby stroller purchase.

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2 stars
My Strollers

MY STROLLERS

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If you're looking for a glitzy stroller website with lots of bells and whistles, you won't find it at My Strollers. On the other hand, if you want a wide selection of strollers to choose from, including those that are made for older children and adults with special needs, you should be sure to check out what My Strollers has to offer.

On the main strollers page, you can sort by category, price, or brand name by using the drop-down box in the upper right part of the page; you can also use the left-hand navigation to filter results by category, price range, or manufacturer. This felt a bit more clunky compared to some of My Stroller's competitors, which usually had a shopping guide or tool to help customers get a better feel for their needs.

Although they didn't carry the Graco travel system we used for our basis of comparison in our review, My Strollers did have the Peg Perego umbrella-style model in all of the colors available on the market. It shared the lowest price with several other retailers we considered. We also found that MyStrollers carries an impressive range of brands, including high-end names like UPPAbaby and Inglesina, and better-known manufacturers like Chicco and Britax.

One definite cause for concern is My Strollers' reputation. While they didn't have a grade/rating with the Better Business Bureau at the time of our review, we did see that the BBB had revoked MyStrollers' accreditation for not responding promptly to customer complaints. We then found numerous examples of such complaints, especially from parents who ordered strollers for special-needs children and waited more than two months for the product to be delivered - only to be told that the order was cancelled, with no refund returned to their PayPal or credit card account. In fact, positive reviews for My Strollers were hard to come by.

While we were hopeful that My Strollers would be an excellent resource for customers looking for strollers, we feel that most shoppers stand a good chance of being disappointed by this retailer's lack of attention to quality customer service.

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Continued from above

On the other hand, finding that perfect stroller at your local store isn't always easy; most brick-and-mortar stores carry a limited range of styles and brands, making it necessary to drive from one end of town to the other to get the model you want. And, if you're a parent of a child with special needs - or of twins, triplets, and more! - it can be even more challenging to find the specialty stroller you're looking for.

Fortunately, online shopping has simplified the entire process, with numerous brands, styles, and prices just a mouse click away. Many retailers will sweeten your stroller deal by including free shipping or store rewards, especially on the more expensive models. If you're shopping for a friend or family member, most online stores have gift registries, ensuring that you get the exact model your recipient wants.

With so many stores competing for your attention, how can you know where to buy your stroller? As you look at what each online retailer has to offer, keep the following criteria in mind:

  • Prices. Compared with other stores selling strollers, are the prices competitive? Is there a price match guarantee if you find a lower price somewhere else? Will your stroller ship for free?
  • Selection. Does the store offer a wide variety of strollers to choose from?
  • Customer Service. Do other shoppers have positive things to say about the help received from the retailer's customer service representatives? Is it easy to contact the store with any questions or concerns?
  • Return Policy. Can you return the stroller if, for some reason, it doesn't meet your expectations? If so, will there be a restocking fee?

TopConsumerReviews.com has reviewed and ranked the best Stroller stores available today. We hope these reviews help you and your little one get rolling along smoothly and safely!

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