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      July 10, 2020

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Buy Buy Baby vs Baby Cubby

To help you find the Best Baby Strollers, TopConsumerReviews.com provides you with an in-depth comparison of Buy Buy Baby and Baby Cubby.

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At the top of every new parent's wish list is a baby stroller. From the most basic umbrella-type model that allows for easy traveling, to jogging styles that can help Mom and Dad to get (back) into shape, having the right baby stroller can be a life-saver.

Gone are the days of the bulky carriage - though you can still find those if you like the classic look. Today's baby strollers can be as sleek and functional as you could possibly want, with travel systems that allow you to snap your baby's car seat right into the frame, accessories like cup holders (for baby and for Mom!) sun shades, and even organizers to keep your diapers, wipes, and snacks all in the right place.

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Best Reviews

2020

Baby Strollers

5 stars
Buy Buy Baby

BUY BUY BABY

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award Whether you're just looking for a new baby stroller, or you need to get many items checked off your baby "must-buy" list, you'll find Buy Buy Baby's selection to be impressive and the website easy to use. Buy Buy Baby is part of the Bed Bath & Beyond family of brands (hence the abbreviation "BBB" for both stores), with more than 100 retail locations throughout the US.

Buy Buy Baby is strongly competitive with respect to price and availability when it comes to baby strollers. We checked out a popular Graco travel system and a lightweight Peg Perego umbrella-style stroller, and Buy Buy Baby had the same low prices as several other retailers. Another feature we liked is their generous Price Match Guarantee. Many customer reviews indicate that Buy Buy Baby makes the process very simple either using the instructions provided on the website or by making the request in-store.

How about an equally generous return policy? Buy Buy Baby offers item returns for one year from the date of purchase, if the item is in in unused condition. Even if you don't have a receipt, they will make every effort to locate the record of the purchase using the credit/debit card number, order number, or any other available identifying information.

Shipping costs are equally customer-friendly: you will enjoy free standard shipping on orders over $49, including Alaska and Hawaii (some retailers don't ship there at all, let alone for free).

If you're not sure what you need, Buy Buy Baby provides a feature prominently on the Baby Strollers page that will walk you through the process, starting with the number of children you need to hold. This is just one of the helpful tools offered by Buy Buy Baby; others include Guides & Advice, videos, and a glossary of terms to help new parents-to-be or clueless gift-givers to understand exactly what a particular baby product is used for. We were particularly touched by Buy Buy Baby's adoption checklists, to help parents-to-be who may not have had nine months to prepare. We love that Buy Buy Baby was considerate enough to list supplies like laundry detergent and culturally-appropriate clothing for new parents traveling internationally for an adoption.

Overall, Buy Buy Baby earns superior marks for their ample selection of baby strollers, a customer-friendly website, and generous shipping and return policies. If you're looking for a baby stroller, Buy Buy Baby earns our highest rating.

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3.5 stars
Baby Cubby

BABY CUBBY

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Offering "the best of everything baby", Baby Cubby has a good selection of baby gear, including cribs, clothing, and more. They aim to help parents feel supported throughout the journey of welcoming a new baby into the family and to feature only the best products on the market.

Using the Baby Cubby site to find a stroller is relatively easy. If you already have a particular brand or style in mind, the search box is at the top right side of the page. Otherwise, use the left-hand navigation to choose the options you need:

  • Single Strollers
  • Double & Triple
  • Jogging
  • Lightweight
  • Stroller Accessories

You can further sort the results by category, price, brand, color, and so forth. There are more than 100 strollers to choose from in Baby Cubby's selection.

You'll find that Baby Cubby's brand selection is somewhat limited to higher-end names like UPPAbaby and Stokke; we did not find the Graco or Peg Perego models used to compare prices and selection among the retailers we reviewed. However, we did find their prices to be very competitive on the brands they do carry; Baby Cubby's prices were always the same as or better than what we found on other stores' sites.

For further savings, look for special offers: at the time of our review, there was a 10% discount for new customers who signed up for the Baby Cubby email newsletter. Baby Cubby also offers a price match guarantee if you should find the stroller you want at a lower price; you can either call the customer service number before making your purchase, and they'll process your order over the phone at the lower price, or you can make the request after you've already ordered. It's up to you. Also, shipping is free at Baby Cubby, which could save you money over other stores.

Baby Cubby's return policy is fairly typical: unopened, unused items can be returned within 30 days of purchase and require a Return Merchandise Authorization (RMA) number. You'll need to call Baby Cubby in advance to get the RMA before making your request for a refund.

Baby Cubby doesn't seem to have been around too long: most of the reviews we could find were written starting in 2016, and there was no Better Business Bureau listing for either the website or the retail location in Utah. We did find lots of positive comments on Baby Cubby's Facebook page, praising the quality of the items sold (both online and brick-and-mortar), the personalized customer service, and the overall shopping experience.

Our own experience with the Baby Cubby website was less than excellent. Many pages have typos, missing words and punctuation. We also found it strange that the return policy page makes mention of a business called Seven Seas Aquariums, and the phone number given for Baby Cubby's returns department is also the number for a Utah fishing nets business and pet store.

On the whole, Baby Cubby looks like a reasonable place to buy your baby stroller, especially if you find the model you want at the lowest available price. Free shipping is a definite plus, and it seems that hundreds of people have had good experiences as a customer of this retailer. We hope that, as they get more established as a business, Baby Cubby will pay a similar amount of attention to detail on their website, so that online shoppers can better trust that they are a reputable store for baby strollers.

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Continued from above

On the other hand, finding that perfect stroller at your local store isn't always easy; most brick-and-mortar stores carry a limited range of styles and brands, making it necessary to drive from one end of town to the other to get the model you want. And, if you're a parent of a child with special needs - or of twins, triplets, and more! - it can be even more challenging to find the specialty stroller you're looking for.

Fortunately, online shopping has simplified the entire process, with numerous brands, styles, and prices just a mouse click away. Many retailers will sweeten your stroller deal by including free shipping or store rewards, especially on the more expensive models. If you're shopping for a friend or family member, most online stores have gift registries, ensuring that you get the exact model your recipient wants.

With so many stores competing for your attention, how can you know where to buy your stroller? As you look at what each online retailer has to offer, keep the following criteria in mind:

  • Prices. Compared with other stores selling strollers, are the prices competitive? Is there a price match guarantee if you find a lower price somewhere else? Will your stroller ship for free?
  • Selection. Does the store offer a wide variety of strollers to choose from?
  • Customer Service. Do other shoppers have positive things to say about the help received from the retailer's customer service representatives? Is it easy to contact the store with any questions or concerns?
  • Return Policy. Can you return the stroller if, for some reason, it doesn't meet your expectations? If so, will there be a restocking fee?

TopConsumerReviews.com has reviewed and ranked the best Stroller stores available today. We hope these reviews help you and your little one get rolling along smoothly and safely!

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