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      November 28, 2020

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Sittercity vs Urban Sitter

To help you find the Best Babysitters, TopConsumerReviews.com provides you with an in-depth comparison of Sittercity and Urban Sitter.

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Find Your Next Babysitter at Sittercity Today! Where is the best place to find a babysitter for your children? These days, kids and parents are busier than ever. Finding a reliable babysitter to fit your schedule is tricky.

The teenager next door might seem like a convenient option for watching your kids, but they might be occupied with school, sports, and their social life, leaving you without the childcare you need. Thankfully there are many services that specialize in helping families find available babysitters in their local area for date nights, errands, work functions, or whatever the occasion may be.

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2020

Babysitter Reviews

5 stars
Sittercity

SITTERCITY

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Cost:

1 month for $35

3 months for $49

12 months for $98

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Sittercity was founded in 2001 and provides caregiver services for children, seniors, people with special needs, seniors, and even pets. Although there are a range of resources they offer, their primary service is childcare.

Focus on trust

Their focus on trust and safety by offering detailed profiles, ratings on candidates, interview booking, secure messaging, background check options, scam prevention, and family watchdog screenings make Sittercity a fantastic option for finding safe babysitters.

Babysitters and nannies

Sittercity helps families find babysitters and nannies. According to Sittercity, a babysitter is someone local who can help temporarily with childcare to fit around a family's schedule for last-minute appointments, date nights, or special occasions that happen infrequently. On the other hand, a nanny would be used long-term and might live with the family, work full-time, part-time, or overnight on a regular basis.

Browse your candidates

Before posting a job, we recommend quickly browsing the candidates that appear in your area. To do this, you can choose the state and city you live in and view a list of potential candidates. You'll see their picture, a short bio, their babysitting experience, specific qualifications, desired pay range, and reviews (if they have any) from previous families they have nannied or babysat for. Sittercity has a nice layout that makes it fast to gauge initial interest and decide if you want to get in contact with anyone you see.

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3 step process

The process for using Sittercity to find a babysitter can be understood in three simple steps:

  1. Post a job: Make a job posting for free
  2. Receive responses: Babysitters will view your job posting and apply (sometimes responses come in as little as a few minutes, but you may still see responses a day or two after you post)
  3. Connect: Use the messaging tools to start connecting with babysitters and begin the interview process

Free resources

Without paying for a membership at Sittercity, you have just a few options as to what you can do on the site. There are a few free articles that parents might find helpful that focus on topics such as making childcare more affordable, a doctor's perspective on home child care, the importance of reference checks, babysitter interview questions, outdoor educational activities for children during the summer, and many more. These posts might help parents feel more confident about hiring someone online.

3 subscription plans

To fully take advantage of what Sittercity has to offer, including getting your job posted and accessing babysitter contact information, you have three subscription plans to choose from. They can be purchased for 1 month at $35, 3 months for $49, or 12 months for $98. All memberships are non-refundable, but they can be cancelled at any time if you are done using Sittercity's services and don't want to renew your subscription.

Background checks

Ideally, background checks would automatically be done on all of the babysitters through Sittercity, but unfortunately this is not the case. Families can choose to run checks on any candidates they want and the date of the background check will appear on the babysitter's profile. If you find a candidate that has had a background check run in the past, you can request to view it or run another one if it is outdated. The price for the enhanced background check is $60, the motor vehicle check is $30, the enhanced check (background + motor vehicle report) is $80, and a basic background check is $15. An extensive list of what is included with each report can be viewed on the Sittercity website.

Highest rating

We really like the services offered by Sittercity because their platform makes it easy to browse babysitters in your local area and quickly get a feel for each candidate. There are many candidates who use this platform all throughout the United States, so families should have quite a few babysitters to choose from. Pricing is affordable even if you have to run a couple of background checks during the interview process. Sittercity's A+ rating from the Better Business Bureau is another reason we highly recommend their services and have given them our highest rating.

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1.5 stars
Urban Sitter

URBAN SITTER

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Cost:

$19.95/month

You may have heard of UrbanSitter through Forbes, CBS Working Mother, Business Insider, Parents, CNN, Mashable, or The Wall Street Journal. They were founded in 2010 with the goal to reinvent the process of finding a babysitter by simplifying all the processes associated with browsing candidates, matching schedules, and payments. They have over 150,000 caregivers (babysitters and nannies) on their site available in over 60 cities.

3 steps to find your babysitter

The way UrbanSitter works is similar to many of their competitors:

  1. First, families can post a job for free describing the type of childcare and availability they need.
  2. Next, you can schedule jobs and interviews on-demand. You'll receive reminders and contact details for the babysitters you've booked.
  3. Last, you'll get a notification with the hours, rate, and amount due for a job and you'll pay directly with your credit card.

2 subscription plans to choose from

Signing up to post a job is free at UrbanSitter. Once you've been contacted by a babysitter (sometimes in as little as three minutes), you'll need to buy into a membership to continue conversations and make bookings. If you want access to UrbanSitter month-to-month, the cost is $34.95 and is good for 30 days. For yearly subscription plans, the cost is $19.95/month or an upfront cost of $124.95 for the year. Memberships can be cancelled at any time, although lots of families report issues with cancellation and claim their card was continually charged after they tried to end their membership..

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Babysitter fees are extra

The cost for individual babysitters on top of the fees to use the website range from $11 - $16/hour for one child. Babysitters and nannies keep 100% of their earnings when they work for you. Parents can pay with cash or with a credit card on the website.

Fewer babysitters

By inputting your zip code after creating a free login at UrbanSitter, you can browse babysitters near you. We found a few babysitters that ranged from next-door cities to 20 miles away. There were fewer candidates here than we found at higher-rated sites. Each profile shows a name, picture, bio, availability, rates, experience, recent bookings, and background check verification. Basically, you should be able to quickly get details on everything you'd want to know before deciding if they could be a good match for your family or not.

Mixed customer feedback

There is mixed feedback about UrbanSitter's services from parents. Some families claim it simply works great for them while others are upset over bad customer service, inability to cancel memberships, and few candidates to choose from. On top of this, they have an F rating from the Better Business Bureau, which is extremely concerning. We don't think UrbanSitter shows anything that makes them better than their competition, so we recommend looking elsewhere for babysitters.

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Continued from above

These companies allow parents to browse their database of candidates to find a babysitter that matches the needs of the family. Some sitters specialize in working with infants, special needs children, or kids with behavioral issues. Seeing all the local caregivers in one place makes it easy to sort through them and find someone you trust.

Babysitting agencies vary in price, services, and ease of use. Ideally you'll want to find a service that has a professional website and is well-known by families and sitters alike. The more widely-recognized a babysitting agency is, the more likely you are to have plenty of candidates to choose from. As a parent, it's understandable that you will be picky when deciding who to trust in your home with your children, so being able to browse multiple babysitter profiles online is important.

Before using a babysitting agency to find someone to watch your children, we suggest you take the following things into consideration:

  • Company Reputation. What rating does the Better Business Bureau give the company? What do customer reviews say about the professionalism and reliability of the services offered?
  • Fees. What does it cost to browse and contact babysitters through the company's site? What is the going rate of the babysitters they provide?
  • Selection. Are there plenty of sitters to choose from on the site? Is there a range of babysitters based on age, schedule flexibility, and experience levels?
  • Background Checks. Are background checks run on all candidates? If not, is there an option to have them done before choosing to hire one of the babysitters?

To help you identify the best babysitter for your children, TopConsumerReviews.com has reviewed and ranked the best babysitting agencies available today. We hope this information gives you confidence as you find someone to care for your little ones while you are away!

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