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      January 17, 2020

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Intelius vs Verispy

Best Background Checks

To help you find the Best Background Checks, TopConsumerReviews.com provides you with an in-depth comparison of Intelius and Verispy.

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What is the best background check service? Is your new girlfriend as trustworthy as she seems? Does your neighbor have a criminal record? These are just a few of the types of questions that motivate people to want to run a background check.

Background checks have been a regular part of life for many years, letting people to get a better idea of those individuals they interact with. Colleges and universities search social media profiles and work history before awarding scholarships or even granting admission to applicants. Families looking to adopt or be foster parents are checked to make sure there is no history of abuse or neglect.

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2020

Background Check Reviews

2 stars
Intelius

INTELIUS

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Cost:

$19.95/month for unlimited searches; may have offer of $9.95 for the first month

$19.95 for a 24-hour People Search Pass

$49.95 for a one-time report

Intelius is part of the PeopleConnect family of products, which also includes the Classmates brand. Their services include people search, reverse phone lookup, background checks, and identity theft protection services.

Our experience with Intelius was very frustrating. First, when we entered several names, we got an error message and were told to try again later. We did that a number of times and continued to get the same message, so as the error page directed, we called the toll-free number. The automated voice thanked us for calling "Customer Service" - not mentioning Intelius or any other company's name - and connected us to a representative to told us to "try again in one hour". Several hours after our first attempt, we were able to search several names.

But, the pricing we received differed based on the name we entered. One name returned the prices listed at the top of the review: $19.95 to $49.95. Then for a different individual, we were given the options of a $39.95 one-time report, or "Premier Plus". This last offer confused us: "Try Intelius Premier Plus, and if you cancel within the first 7 days and have not yet used a background check voucher you pay only $7.95 . Otherwise, you will receive 1 background check voucher per month and be charged $29.95 each month you remain a member. Each voucher will expire in 30 days, if not used."

When we went to leave the site, we got a pop-up offering a discounted price of $24.95 for a background check, so there may be additional ways to save money if you decide to use Intelius' services.

According to the Intelius site, their background report includes the following:

  • Contact information
  • Relatives
  • State Criminal Check
  • Bankruptcies
  • Liens
  • Judgments
  • Aliases
  • Lawsuits
  • Marriage & Divorce records

But, unlike many services we tried, there was no way to see if the record we would be buying was a match with the person we were searching for. We entered the name, city, and state, which took us directly to a "buy report" page; Intelius' competitors usually show details like previous addresses, likely relatives, and even estimated age to help customers determine if the person is a match.

We like that Intelius has a long track record within the industry, and their "A" rating with the Better Business Bureau is a good indicator of attention to detail and to customer service. Unfortunately, this reputation wasn't enough to overcome the less-than-impressive experience we had with using the service, especially compared with other background checks currently on the market. We think most customers will get better results using one of the other services in our review.

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1.5 stars
Verispy

VERISPY

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Cost:

$19.95 for a single report

$24.95 for one-week access

$29.95 for one month unlimited access

Verispy has been in business for more than 15 years and, according to the site, has helped nearly 8 million users since the company's start.

What does Verispy include with a background check? Assuming the information is available/located, the report gives the following:

  • Full Name
  • Age/DOB
  • Phone Numbers
  • Current Address
  • Arrest/Warrants
  • Sex Offenses
  • Mugshots
  • Criminal Records
  • Marriage/Divorce Records
  • Liens/Judgments
  • Bankruptcies
  • Property Ownership
  • Birth/Death Records
  • Lawsuits

How did they perform on our background check? While Verispy did come up with a long list of people with our requested name in our state, it was impossible to tell if they had actually located our records. With some services, you're able to see associated addresses for the individual you're investigating; unfortunately, there was nothing in the records Verispy came up with to tell us for sure that they'd found our specific information - only the right name, age and state but nothing else to confirm it was a match. We would have to pay to access the report(s) to figure out which one was ours.

Paying for a one-week subscription ($24.95) or one-month plan ($29.95) would give us unlimited access to reports, so we could find the one that we were requesting - but that price is considerably higher than other services we reviewed.

We also found that Verispy had a "B+" grade with the Better Business Bureau at the time of our review; many customers report subscribing only to be told that there are "no results" for the names they've searched, and that getting the subscription cancelled can be difficult.

We recommend that you choose one of the higher-ranked background check services in our review, because Verispy doesn't seem to deliver on their promise to help you "investigate people".

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Continued from above

Warning: You may not use these services or the information they provide to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

Much of this information is also available to you through services offering background checks. Maiden names and aliases, cities of residence, even criminal and legal history are just a few of the types of information people can find when using these services.

You should be aware that, no matter which service you use, the results rendered are only as accurate as the public records databases which they use. The accuracy of this information is one of the factors that differentates the background check providers.

As you decide which background check service best meets your needs, keep in mind the following criteria:

  • Price. What will it cost to access a single report? Is there a free or low-cost trial available? How much does it cost to access unlimited reports for one month?
  • Depth of Information. What kinds of records will you be able to see? Is it information that you could easily find yourself, or will you get access to details that are hard for the average person to find? Does the service also examine social media accounts, or just basic public records?
  • Reputation. Have other customers been able to find what they need while using the service? Does the business have a solid rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best background check services available today. We hope these reviews help you find what - and who - you're searching for!

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