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      January 22, 2020

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People Finders vs Intelius

Best Background Checks

To help you find the Best Background Checks, TopConsumerReviews.com provides you with an in-depth comparison of People Finders and Intelius.

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What is the best background check service? Is your new girlfriend as trustworthy as she seems? Does your neighbor have a criminal record? These are just a few of the types of questions that motivate people to want to run a background check.

Background checks have been a regular part of life for many years, letting people to get a better idea of those individuals they interact with. Colleges and universities search social media profiles and work history before awarding scholarships or even granting admission to applicants. Families looking to adopt or be foster parents are checked to make sure there is no history of abuse or neglect.

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2020

Background Check Reviews

4 stars
People Finders

PEOPLE FINDERS

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Cost:

$29.95 for one report

$12.95/month for 3 months of unlimited reports

$19.95 for 1 month of unlimited reports

Pop-up offer for a $2.95 5-day trial and one report for $1

Since 1998, PeopleFinders has helped everyday people find out more about others in their lives. As part of the Confi-Check, Inc. family of brands, which includes MyRelatives and AreTheyReallySingle, PeopleFinders enjoys an A+ rating with the Better Business Bureau.

Like most background check services, you'll start by entering the name, city and state (if known) of the person you're searching for. After just a few seconds, you'll be shown any records that look like a good match. Ours was found very quickly, and the initial information we were shown was accurate.

From there, you'll need to get your report, which will include a scan for records involving Location, Property, and Criminal History at county, state, and national levels.

You'll then need to decide if you'd like to pay for a single report ($29.95), a one-month unlimited plan ($19.95), or a three-month unlimited plan ($12.95/month x 3 months). When we waited around on the site a little longer, we also got a pop-up offer for a $2.95 5-day trial and a full report for $1. That's a fantastic way to try the site out and make sure it's what you need, but be sure to read the terms carefully so that you can cancel in time if you decide to.

The reports you pull may include the following, particularly if you have the unlimited plan:

  • Arrest/Police/Court Records
  • Reverse Phone Lookups
  • Addresses/Phone Numbers
  • Birth/Death/Marriage/Divorce Records
  • Search Warrants
  • Relatives and Associates

As with most services, the background check information you receive depends on public records databases and other sources; most customers report receiving information that is useful, but some are less than satisfied with the details they get once they pay for a report. Fortunately, PeopleFinders is priced affordably, and given that they have a solid A+ grade with the Better Business Bureau, you shouldn't expect huge problems if you should need to cancel the service.

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2 stars
Intelius

INTELIUS

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Cost:

$19.95/month for unlimited searches; may have offer of $9.95 for the first month

$19.95 for a 24-hour People Search Pass

$49.95 for a one-time report

Intelius is part of the PeopleConnect family of products, which also includes the Classmates brand. Their services include people search, reverse phone lookup, background checks, and identity theft protection services.

Our experience with Intelius was very frustrating. First, when we entered several names, we got an error message and were told to try again later. We did that a number of times and continued to get the same message, so as the error page directed, we called the toll-free number. The automated voice thanked us for calling "Customer Service" - not mentioning Intelius or any other company's name - and connected us to a representative to told us to "try again in one hour". Several hours after our first attempt, we were able to search several names.

But, the pricing we received differed based on the name we entered. One name returned the prices listed at the top of the review: $19.95 to $49.95. Then for a different individual, we were given the options of a $39.95 one-time report, or "Premier Plus". This last offer confused us: "Try Intelius Premier Plus, and if you cancel within the first 7 days and have not yet used a background check voucher you pay only $7.95 . Otherwise, you will receive 1 background check voucher per month and be charged $29.95 each month you remain a member. Each voucher will expire in 30 days, if not used."

When we went to leave the site, we got a pop-up offering a discounted price of $24.95 for a background check, so there may be additional ways to save money if you decide to use Intelius' services.

According to the Intelius site, their background report includes the following:

  • Contact information
  • Relatives
  • State Criminal Check
  • Bankruptcies
  • Liens
  • Judgments
  • Aliases
  • Lawsuits
  • Marriage & Divorce records

But, unlike many services we tried, there was no way to see if the record we would be buying was a match with the person we were searching for. We entered the name, city, and state, which took us directly to a "buy report" page; Intelius' competitors usually show details like previous addresses, likely relatives, and even estimated age to help customers determine if the person is a match.

We like that Intelius has a long track record within the industry, and their "A" rating with the Better Business Bureau is a good indicator of attention to detail and to customer service. Unfortunately, this reputation wasn't enough to overcome the less-than-impressive experience we had with using the service, especially compared with other background checks currently on the market. We think most customers will get better results using one of the other services in our review.

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Continued from above

Warning: You may not use these services or the information they provide to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

Much of this information is also available to you through services offering background checks. Maiden names and aliases, cities of residence, even criminal and legal history are just a few of the types of information people can find when using these services.

You should be aware that, no matter which service you use, the results rendered are only as accurate as the public records databases which they use. The accuracy of this information is one of the factors that differentates the background check providers.

As you decide which background check service best meets your needs, keep in mind the following criteria:

  • Price. What will it cost to access a single report? Is there a free or low-cost trial available? How much does it cost to access unlimited reports for one month?
  • Depth of Information. What kinds of records will you be able to see? Is it information that you could easily find yourself, or will you get access to details that are hard for the average person to find? Does the service also examine social media accounts, or just basic public records?
  • Reputation. Have other customers been able to find what they need while using the service? Does the business have a solid rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best background check services available today. We hope these reviews help you find what - and who - you're searching for!

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