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      January 21, 2020

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Truthfinder vs US Search

Best Background Checks

To help you find the Best Background Checks, TopConsumerReviews.com provides you with an in-depth comparison of Truthfinder and US Search.

To see ALL of our reviews for the Best Background Checks, please Click Here

What is the best background check service? Is your new girlfriend as trustworthy as she seems? Does your neighbor have a criminal record? These are just a few of the types of questions that motivate people to want to run a background check.

Background checks have been a regular part of life for many years, letting people to get a better idea of those individuals they interact with. Colleges and universities search social media profiles and work history before awarding scholarships or even granting admission to applicants. Families looking to adopt or be foster parents are checked to make sure there is no history of abuse or neglect.

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Best Reviews

2020

Background Check Reviews

5 stars
Truthfinder

TRUTHFINDER

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Cost:

$29.89/month for unlimited reports

$23.02/month for 2 months of unlimited reports

Pop-up offer of a single report for $29.95

$3-$5 for a 5-day trial for unlimited reports

TopConsumerReviews.com Best-In-Class Blue Ribbon Award If you need a background check - or if you just want to know what information is available about you online - you need to see what Truthfinder has to offer. For nearly 15 years, this business has been helping people find missing family members, check up on prospective spouses, and even protect their own identity online and in person. And, as an "A+" business with the BBB, Truthfinder's reputation is solid.

To get started, you enter the name, city (if known) and state of the person you'd like to find. You'll get to watch Truthfinder's process as it analyzes online profiles, traffic offenses, arrest records, relatives, and many other possible identifying details. You may be asked to verify relationships and other info while it processes; we were asked to click yes or no if the person we were searching had lived in a particular city (she had) and if an individual was her relative (he was). From there, we were taken to a results page that exactly matched the person we entered. Truthfinder showed her name, maiden name, multiple cities in which she'd lived, and four possible relatives. That part of the process took about two minutes.

When we clicked on the option to get our report, we had to answer further questions - you'll want to stay on the screen, because you have a limited time to answer those questions before Truthfinder continues the process without it. This step investigates Key Information, Criminal Records, and Social Media. Next, it goes through a Relative Selector, where you can choose to include possible relatives in your report. You'll see a yellow triangle by a person's name if they may have a criminal or traffic report. Then, you'll need to confirm that you will not use the information for illegal purposes, along with several other verification screens.

We really enjoyed how the Truthfinder background check service educates users on how to make the most out of their membership. Just under the People Search category alone, there are 20 helpful info sections including how to use the search, what's in a report, and a case study for one user's success story.

Truthfinder shares a relationship with Instant Checkmate, another highly-ranked service in our review. However, we found the Truthfinder site to be more thorough and the whole package to be slightly more user-friendly than their sister site.

One perk of membership that we didn't see anywhere else: in addition to unlimited background reports, reverse phone lookups and property searches, members also get access to free Dark Web monitoring. In partnership with credit bureau Experian, this allows Truthfinder to monitor your SSN, email addresses, social network accounts, and many other pieces of personal information to protect you from potential identity theft.

Another plus is Truthfinder's U.S.-based customer service representatives. Most of their competitors outsource their CSRs overseas, but Truthfinder ensures that if you have any questions about the service, from billing to using its features, you'll get someone that clearly speaks your language, 7 days a week.

The comprehensive background check service that Truthfinder provides is matched by their attention to customer satisfaction. When combined with competitve pricing, Truthfinder at the front of the pack when it comes to the best background checks. They earn our highest rating.

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2.5 stars
US Search

US SEARCH

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Cost:

From $1.45 to $39.95 for a one-person report, depending on the desired level of information

$19.95/month for OmniSearch

US Search is an alternate business name of Intelius, another service in our review: they are both owned by parent company PeopleConnect and share a listing with the Better Business Bureau.

Surprisingly, we found the search experience on US Search to be easier to use than the Intelius interface. When we entered our name and city/state, we did get a display of information that helped us confirm that the record matched the person we were looking for, including aliases, relatives, and address history. On that page, it said that a background check report would include these items:

  • Full Name
  • Age
  • Recent Address
  • Address History
  • Phone Numbers
  • Aliases
  • Maiden Name
  • Relatives
  • Associates
  • Properties
  • Home Value
  • Email Address
  • Social Network Search
  • Criminal Records
  • Lawsuits
  • Misdemeanors/Felonies

Here's where we got lost: when we clicked on the button to get our report, it said that when you buy a basic background check report through US Search for $19.95, it includes the following:

  • Full Name
  • Age
  • Current Address
  • Phone Numbers
  • Address History
  • Enhanced Relatives
  • Associates Plus
  • State Criminal Search

For an additional $5, you can access a nationwide (43-state) criminal search as well.

You may notice that several things that were described on the first list (such as email address, home value, and social network search) are not listed in the two options on the "add to cart" page. As it turns out, you'll have to add the social network search for an extra $12.95 if you opt for a single background check.

As you can see, US Search's pricing isn't very clear. The regular prices for the basic and nationwide criminal search were $19.95 and $24.95, respectively, but there was a 25% discount offered with a trial of their OmniSearch product. According to the site, OmniSearch does give you those missing items (social network, address history, and so forth) for a monthly fee of $19.95. You'll get a 2-day trial if you opt for the 25% discounted price on the background check report described earlier.

We appreciate the enhanced search results offered by US Search, compared with Intelius, and the fact that both companies have an "A" rating with the Better Business Bureau is a plus. But, US Search's confusing pricing and expensive add-ons make them less attractive than many of the other services we considered.

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Continued from above

Warning: You may not use these services or the information they provide to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

Much of this information is also available to you through services offering background checks. Maiden names and aliases, cities of residence, even criminal and legal history are just a few of the types of information people can find when using these services.

You should be aware that, no matter which service you use, the results rendered are only as accurate as the public records databases which they use. The accuracy of this information is one of the factors that differentates the background check providers.

As you decide which background check service best meets your needs, keep in mind the following criteria:

  • Price. What will it cost to access a single report? Is there a free or low-cost trial available? How much does it cost to access unlimited reports for one month?
  • Depth of Information. What kinds of records will you be able to see? Is it information that you could easily find yourself, or will you get access to details that are hard for the average person to find? Does the service also examine social media accounts, or just basic public records?
  • Reputation. Have other customers been able to find what they need while using the service? Does the business have a solid rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best background check services available today. We hope these reviews help you find what - and who - you're searching for!

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