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      June 20, 2018

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US Search vs Info Tracer

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To help you find the Best Background Checks, TopConsumerReviews.com provides you with an in-depth comparison of US Search and Info Tracer.

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What is the best background check service? Is your new girlfriend as trustworthy as she seems? Does your neighbor have a criminal record? These are just a few of the types of questions that motivate people to want to run a background check. Background checks have been a regular part of life for many years: employers run them prior to bringing on a new hire, especially in certain fields such as education and law enforcement.

Colleges and universities search social media profiles and work history before awarding scholarships or even granting admission to applicants. Families looking to adopt or be foster parents are checked to make sure there is no history of abuse or neglect.

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Best Reviews

2018

Background Check Reviews

2.5 stars
US Search

US SEARCH Visit Site

Cost:

From $1.45 to $39.95 for a one-person report, depending on the desired level of information

$19.95/month for OmniSearch

US Search is an alternate business name of Intelius, another service in our review: they are both owned by parent company PeopleConnect and share a listing with the Better Business Bureau.

Surprisingly, we found the search experience on US Search to be easier to use than the Intelius interface. When we entered our name and city/state, we did get a display of information that helped us confirm that the record matched the person we were looking for, including aliases, relatives, and address history. On that page, it said that a background check report would include these items:

  • Full Name
  • Age
  • Recent Address
  • Address History
  • Phone Numbers
  • Aliases
  • Maiden Name
  • Relatives
  • Associates
  • Properties
  • Home Value
  • Email Address
  • Social Network Search
  • Criminal Records
  • Lawsuits
  • Misdemeanors/Felonies

Here's where we got lost: when we clicked on the button to get our report, it said that when you buy a basic background check report through US Search for $19.95, it includes the following:

  • Full Name
  • Age
  • Current Address
  • Phone Numbers
  • Address History
  • Enhanced Relatives
  • Associates Plus
  • State Criminal Search

For an additional $5, you can access a nationwide (43-state) criminal search as well.

You may notice that several things that were described on the first list (such as email address, home value, and social network search) are not listed in the two options on the "add to cart" page. As it turns out, you'll have to add the social network search for an extra $12.95 if you opt for a single background check.

As you can see, US Search's pricing isn't very clear. The regular prices for the basic and nationwide criminal search were $19.95 and $24.95, respectively, but there was a 25% discount offered with a trial of their OmniSearch product. According to the site, OmniSearch does give you those missing items (social network, address history, and so forth) for a monthly fee of $19.95. You'll get a 2-day trial if you opt for the 25% discounted price on the background check report described earlier.

We appreciate the enhanced search results offered by US Search, compared with Intelius, and the fact that both companies have an "A" rating with the Better Business Bureau is a plus. But, US Search's confusing pricing and expensive add-ons make them less attractive than many of the other services we considered.

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1.5 stars
Info Tracer

INFO TRACER Visit Site

Cost:

$19.95 for a one-time report

$2.95 for a 5-day trial

$19.95 per month

Info Tracer is part of the Accucom Corporation family of brands, which includes InfoPay, CriminalPages, and Everify. The company has been in business for 14 years.

We were glad to see that Info Tracer does offer enough information after the initial search to make it easy to confirm that the right record has been found. When we searched for our desired individual, we were able to see previous cities of residence, age, and associated family members that were all accurate. From there, we were given the option of purchasing a one-time report or accessing an unlimited search pass.

According to the site, a one-time report may include the following:

  • Name
  • Phone Numbers
  • Criminal Records
  • Court Records
  • Bankruptcies/Liens
  • Marriage/Divorce Records
  • Property Ownership
  • Address History
  • Relatives/Associates

When you access the 5-day trial and/or purchase a monthly subscription, you also gain access to these services:

  • Asset Lookups
  • Relative Finder
  • Property Ownership Lookups
  • Birth Records Lookups
  • VIN Lookups

Missing from those lists are social media searches; many of today's highest-rated background check services do include a deep search for any associated Facebook, Twitter, and other social media accounts for the individual in question.

All of this sounded great: thorough, reasonably priced, and an available 5-day trial. And, when we saw that Info Tracer's parent company is accredited with the BBB and maintained an A+ rating, we were encouraged. That is, until we started reading customer reviews. These reviews were almost unanimously negative, spanning multiple years. The most frequently seen complaint was that, after purchasing a report, there were no actual results: customers similar to us, who found enough information in the initial results to know that it was a match to their search, but after paying were then told that there was nothing available. In fact, one review we found even mentioned a possible class action lawsuit against Info Tracer and its parent company, because of situations exactly like that.

We're not sure how Info Tracer is in such good standing with the BBB, given how many negative reports we found in multiple places. We strongly recommend you select a different service for any background checks you need.

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Continued from above

Much of the information available to employers, universities, and government agencies is also available to you through services offering background checks. Maiden names and aliases, cities of residence, even criminal and legal history are just a few of the types of information people can find when using these services.

You should be aware that, no matter which service you use, the results rendered are only as accurate as the public records databases which they use. The accuracy of this information is one of the factors that differentates the background check providers.

As you decide which background check service best meets your needs, keep in mind the following criteria:

  • Price. What will it cost to access a single report? Is there a free or low-cost trial available? How much does it cost to access unlimited reports for one month?
  • Depth of Information. What kinds of records will you be able to see? Is it information that you could easily find yourself, or will you get access to details that are hard for the average person to find? Does the service also examine social media accounts, or just basic public records?
  • Reputation. Have other customers been able to find what they need while using the service? Does the business have a solid rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best background check services available today. We hope these reviews help you find what - and who - you're searching for!

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