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Truthfinder vs Intelius

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TRUTHFINDER

If you need a background check - or if you just want to know what information is available about you online - you need to see what Truthfinder has to offer. For nearly 15 years, this business has been helping people find missing family members, check up on prospective spouses, and even protect their own identity online and in person. And, as an "A+" business with the BBB, Truthfinder's reputation is solid.

To get started, you enter the name, city (if known) and state of the person you'd like to find. You'll get to watch Truthfinder's process as it analyzes online profiles, traffic offenses, arrest records, relatives, and many other possible identifying details. You may be asked to verify relationships and other info while it processes; we were asked to click yes or no if the person we were searching had lived in a particular city (she had) and if an individual was her relative (he was). From there, we were taken to a results page that exactly matched the person we entered. Truthfinder showed her name, maiden name, multiple cities in which she'd lived, and four possible relatives. That part of the process took about two minutes.

When we clicked on the option to get our report, we had to answer further questions - you'll want to stay on the screen, because you have a limited time to answer those questions before Truthfinder continues the process without it. This step investigates Key Information, Criminal Records, and Social Media. Next, it goes through a Relative Selector, where you can choose to include possible relatives in your report. You'll see a yellow triangle by a person's name if they may have a criminal or traffic report. Then, you'll need to confirm that you will not use the information for illegal purposes, along with several other verification screens.

We really enjoyed how the Truthfinder background check service educates users on how to make the most out of their membership. Just under the People Search category alone, there are 20 helpful info sections including how to use the search, what's in a report, and a case study for one user's success story.

Truthfinder shares a relationship with Instant Checkmate, another highly-ranked service in our review. However, we found the Truthfinder site to be more thorough and the whole package to be slightly more user-friendly than their sister site.

One perk of membership that we didn't see anywhere else: in addition to unlimited background reports, reverse phone lookups and property searches, members also get access to free Dark Web monitoring. In partnership with credit bureau Experian, this allows Truthfinder to monitor your SSN, email addresses, social network accounts, and many other pieces of personal information to protect you from potential identity theft.

Another plus is Truthfinder's U.S.-based customer service representatives. Most of their competitors outsource their CSRs overseas, but Truthfinder ensures that if you have any questions about the service, from billing to using its features, you'll get someone that clearly speaks your language, 7 days a week.

The comprehensive background check service that Truthfinder provides is matched by their attention to customer satisfaction. When combined with competitve pricing, Truthfinder at the front of the pack when it comes to the best background checks. They earn our highest rating.

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INTELIUS

Intelius is part of the PeopleConnect family of products, which also includes the Classmates brand. Their services include people search, reverse phone lookup, background checks, and identity theft protection services.

Our experience with Intelius was very frustrating. First, when we entered several names, we got an error message and were told to try again later. We did that a number of times and continued to get the same message, so as the error page directed, we called the toll-free number. The automated voice thanked us for calling "Customer Service" - not mentioning Intelius or any other company's name - and connected us to a representative to told us to "try again in one hour". Several hours after our first attempt, we were able to search several names.

But, the pricing we received differed based on the name we entered. One name returned the prices listed at the top of the review: $19.95 to $49.95. Then for a different individual, we were given the options of a $39.95 one-time report, or "Premier Plus". This last offer confused us: "Try Intelius Premier Plus, and if you cancel within the first 7 days and have not yet used a background check voucher you pay only $7.95 . Otherwise, you will receive 1 background check voucher per month and be charged $29.95 each month you remain a member. Each voucher will expire in 30 days, if not used."

When we went to leave the site, we got a pop-up offering a discounted price of $24.95 for a background check, so there may be additional ways to save money if you decide to use Intelius' services.

According to the Intelius site, their background report includes the following:

  • Contact information
  • Relatives
  • State Criminal Check
  • Bankruptcies
  • Liens
  • Judgments
  • Aliases
  • Lawsuits
  • Marriage & Divorce records

But, unlike many services we tried, there was no way to see if the record we would be buying was a match with the person we were searching for. We entered the name, city, and state, which took us directly to a "buy report" page; Intelius' competitors usually show details like previous addresses, likely relatives, and even estimated age to help customers determine if the person is a match.

We like that Intelius has a long track record within the industry, and their "A" rating with the Better Business Bureau is a good indicator of attention to detail and to customer service. Unfortunately, this reputation wasn't enough to overcome the less-than-impressive experience we had with using the service, especially compared with other background checks currently on the market. We think most customers will get better results using one of the other services in our review.

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Best Background Checks

To help you find the Best Background Checks, TopConsumerReviews.com provides you with an in-depth comparison of Truthfinder and Intelius.

Warning: You may not use these services or the information they provide to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

What is the best background check service? Is your new girlfriend as trustworthy as she seems? Does your neighbor have a criminal record? These are just a few of the types of questions that motivate people to want to run a background check.

Background checks have been a regular part of life for many years, letting people to get a better idea of those individuals they interact with. Colleges and universities search social media profiles and work history before awarding scholarships or even granting admission to applicants. Families looking to adopt or be foster parents are checked to make sure there is no history of abuse or neglect.

Much of this information is also available to you through services offering background checks. Maiden names and aliases, cities of residence, even criminal and legal history are just a few of the types of information people can find when using these services.

You should be aware that, no matter which service you use, the results rendered are only as accurate as the public records databases which they use. The accuracy of this information is one of the factors that differentates the background check providers.

As you decide which background check service best meets your needs, keep in mind the following criteria:

  • Price. What will it cost to access a single report? Is there a free or low-cost trial available? How much does it cost to access unlimited reports for one month?
  • Depth of Information. What kinds of records will you be able to see? Is it information that you could easily find yourself, or will you get access to details that are hard for the average person to find? Does the service also examine social media accounts, or just basic public records?
  • Reputation. Have other customers been able to find what they need while using the service? Does the business have a solid rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best background check services available today. We hope these reviews help you find what - and who - you're searching for!



The Popularity of Background Checks

Daters are doing it. Neighbors are doing it. Even someone you know may be doing it.

So what is the "it" we're referring to here? Background checks.

With the top three online dating websites making background checks a requirement for using their service, the popularity of conducting such searches continues to grow. Even the government is considering tighter background checks for the purchase of firearms as part of a broader package on gun safety.

Not even social media is exempt from the long-reaching arm of the background check. While a person can make their social media accounts private, and be cautious of what they post about themselves, what they cannot control is what other people post about them. Embarrassing photos from last summer's pool party - where you were holding a beer in each hand as you belly-flopped into the pool - easily can surface on someone else's website or social media account. So even if you think you're being discreet, there is always the chance that someone else is not.

We already know that conducting background checks is becoming popular. But what kind of information frequently is sought out during a background check?

  • Basic Background Check. These kinds of background checks are comprehensive and thorough, revealing such information as a person's date of birth, any marriages/divorces and even if they've ever claimed bankruptcy. It also can include a criminal history, which details any criminal convictions.
  • Criminal Background Check. Sometimes you're not interested in learning about every place someone has lived in their lifetime - or whether they've been married four times in 15 years. Sometimes, the only information that is being sought is a criminal conviction history, which can be obtained through a criminal background check. These checks can be conducted through a number of third-party agencies, which charge from $15 to $40 for their services. Any criminal convictions, including jail time served, will be included in the report.

It's important to understand that sometimes background checks contain inaccurate and misleading information. This can be incredibly frustrating for someone who may be confused with another person of a similar name who has committed a crime. Just as ordering an annual credit report to check for errors is a good idea; it is advisable to occasionally conduct a background check on yourself for the same purposes.

 



Background Checks In The News

Asurint Announces Instant Background Check Clears for California

CLEVELAND, October 18, 2018 (Newswire.com) - Asurint today announced that their proprietary background screening technology now has the capability to evaluate and provide an instant clear on individua...

Published:  Thu, 18 Oct 2018 10:06:00 GMT



Background checks would sort the candidates

Just to be clear: Probing questions are not the same thing as a background check conducted, say, by the New Mexico State Police. Yet four members of the Santa Fe Public Schools Board of Education - th...

Published:  Wed, 17 Oct 2018 20:13:00 GMT



Pelosi promises Stoneman Douglas survivors: Universal background checks will be top priority if Democrats win the House

House Minority Leader Nancy Pelosi promised South Florida gun-control activists that universal background checks would be among Democrats' top priorities if the party wins control of the House in the ...

Published:  Wed, 17 Oct 2018 13:34:00 GMT



Pelosi: Democrats will take on drug prices and gun background checks if they win a House majority

House Minority Leader Nancy Pelosi outlines the policies she hopes to pursue if Democrats take a House majority. In an interview with Politico, she says she wants to address campaign finance ...

Published:  Thu, 18 Oct 2018 06:06:00 GMT



Judge rules in favor of Missoula ordinance requiring background checks on all gun sales

A state judge on Thursday upheld Missoula's 2016 gun ordinance, which requires background checks on all gun sales in city limits, even between private parties. Judge Robert "Dusty" Deschamps ...

Published:  Thu, 11 Oct 2018 16:45:00 GMT



Africa: Save the Children Statement On Criminal Background Checks for Aid Workers

In response to the announcement that DFID is providing funding for a new global criminal records background check for aid workers led by INTERPOL, a Save the Children spokesperson says: "Save the ...

Published:  Thu, 18 Oct 2018 02:12:00 GMT




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