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      September 26, 2020

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Cymax vs One Way Furniture

To help you find the Best Barstools, TopConsumerReviews.com provides you with an in-depth comparison of Cymax and One Way Furniture.

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Get Your Next Barstool At Wayfair Today! Where can you find the best barstools? Whether you're moving into a new-to-you home and need some seating for the bar in your rec room or for your kitchen counters, or you simply want to update the look and decor of your living spaces, there are literally thousands of options available to you.

Have you already spent too much time driving from one furniture store to another, hoping to find the perfect barstool - but failing? You're not alone: many shoppers find themselves frustrated when trying to get the barstools they want, because even the best local retailers carry a limited selection of styles, price ranges, and brands.

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Best Reviews

2020

Barstool Reviews

4 stars
Cymax

CYMAX

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Cost:

From $38 to $2150

Selection:

Over 1,000 barstools

Cymax is the furniture store you've probably never heard of. Don't let that lack of name recognition fool you: in business for more than 15 years, this Canada-based company carries more than 75,000 products for home and office.

When you look at the Barstools category on the Cymax site, you'll see more than 4000 results. But, when you start digging through the results, you'll find that they include sectional sofas, armchairs, accent chairs, and many other furniture styles that you'd never use at your bar or counter.

To make it more likely you'll find barstools that are, well, actually barstools, you can use the filters towards the top of the product page. They're fairly inconspicuous - written in small print and a light shade of blue - so it might take you a moment to locate them. These filters let you better sort through the products on the Cymax site by price, style, height and back style, with additional criteria under the More Filters dropdown.

After you've narrowed down the possibilities to an easier-to-shop list of results, you can see at a glance which products have received high marks from other shoppers. For example, the Hillsdale Monae 26" Upholstered Swivel Counter Stool had more than 2590 brand reviews at the time of our most recent visit - though you should note that those numerous reviews were for all of the Hillsdale products in the Cymax catalog. (The specific chair hadn't been reviewed by customers.)

When you've clicked on a chair you like, you'll have easy access to lots of details: finish, material, description, and more. This was one of the few stores that we saw that also specified the weight capacity on many of the barstools they carried, if that's a potential issue for you or your guests.

We also like that every barstool has a delivery estimate. If you're in a hurry to get your furniture delivered, it's nice to know which ones might get there quickly. You'll find that info right below the product picture and above the price. And, speaking of price, Cymax tends to be in the middle of the pack: most of what they carry is listed as being "on sale", but we did find lower prices on other sites for several of the barstools we liked.

Cymax's return policy is just average, at 30 days from the date of delivery. They do not allow returns on assembled or partially-assembled furniture, so your only option is if your barstools are still in brand-new condition and can be returned in its original packaging. Restocking fees of up to 25% may also be charged, depending on the manufacturer of the furniture you buy.

On the other hand, Cymax has an impressive "A+" rating from the Better Business Bureau. Also, over more than 1000 customer ratings, this company has an average score of 4.4 out of 5 stars, with frequent compliments regarding Cymax's fast shipping, friendly customer service representatives, and responsiveness to any issues that came up.

Cymax also offers free shipping on most orders, and only charges sales tax to residents of VA and Canada, which may also save you money compared to their rival retailers.

Cymax is a trustworthy place to buy your barstools, and there are definitely some things to like about the store. A stronger return policy and a little more organization to the website would boost this retailer even further up in our ratings, so we look forward to more good things from Cymax in the future.

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2 stars
One Way Furniture

ONE WAY FURNITURE

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Cost:

From $42 to $1,050

Selection:

Over 1,000 barstools

One Way Furniture lets you buy directly from the manufacturer, offering savings of up to 70% over traditional retailers' prices. The company has more than 300 warehouses nationwide, enabling them to deliver quickly no matter where you live. And, most of the barstools offered on the site come with free shipping and no sales tax, giving you extra savings. Since our last evaluation of this company, they seem to have eliminated the $8.99 processing fee tacked onto every order, making the free shipping and no sales tax a legitimate perk that is no longer eliminated by having extra charges.

Unfortunately, once you've searched for "Bar Stools", you'll get a lengthy list of matching products - more than 1300 during our most recent visit to the site - and not many useful ways to narrow down your options. You can sort all of them by price, most popular, name and newest products, but there's no way to filter out the ones that clearly don't match what you need (e.g. only backless stools). That means you'll either need to get very specific with your search terms - walnut backless saddle stool, for instance - and hope that you get lucky with the results, or you'll be spending a lot of time scrolling through the options until you (maybe) spot one that's the right height, style, and so forth. That's definitely not as convenient and easy to use as our higher-rated retailers.

This store also doesn't compete when it comes to their return policy. You only have 15 days from delivery to make a return request, and that doesn't apply if you've already assembled your barstools. You'll have to pay for the return shipping costs, and they'll deduct any free shipping from the amount of your return. On top of that, One Way Furniture takes a restocking fee of 15%. If you buy a lower-priced barstool, it's probably cheaper to just keep it than to try and return it!

On a more positive note, One Way Furniture has a solid reputation with the Better Business Bureau, as demonstrated by the BBB's "A+" rating of the company. You can also see a decent amount of information on each barstool you click on, from finish and seat height to a description of the style of the furniture itself. However, as you look at your results, you can't see at a glance what the height of the chair is, leaving you to click on every single piece of furniture you might like, just to determine if it could fit under your counter.

While we appreciate that One Way Furniture has that positive reputation, the frustrating experience of trying to use their online storefront to find the barstools we needed was enough to keep this retailer as one of the lower-ranked companies in our review. You're likely to save time and money by shopping with another store, and you'll probably get a better return policy too.

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Continued from above

Fortunately, there's an easy solution to the problem: buying barstools online. There's no easier way to compare all of the possibilities, leading you to the furniture that's exactly the right color, height and price with just a few clicks. Many of the retailers offering barstools have helpful tools on their site that can guide you through the process of taking measurements to ensure the best fit.

Best of all, these online stores usually offer customer-friendly perks like free delivery, generous return policies, and rewards programs that can save you money over their already-competitive prices. Why spend every weekend hoping to find your barstools locally - and then wondering how you'll fit them in your car for the drive home - when you can get exactly what you want shipped right to your front door?

With so many online stores offering barstools, how can you tell which one should get your business? Not all retailers are created equal, so use these criteria as a starting point for your shopping experience:

  • Selection. How many styles does the store carry? Does the retailer have a wide enough range for you to choose from in the height/material/price point you're considering?
  • Price. How competitive are the prices on barstools? Does the store offer a price match guarantee or any other extra savings?
  • Return Policy. If your barstools arrive and they're not a good fit, either in style or height, can you return them? What requirements do you have to follow to be eligible for a refund?
  • Reputation. What do other shoppers say about their experience with the retailer? Is the company rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Barstool stores available today. We hope this information helps you find the right barstool for your home needs!

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