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      July 12, 2020

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Overstock vs Barstool Direct

To help you find the Best Barstools, TopConsumerReviews.com provides you with an in-depth comparison of Overstock and Barstool Direct.

To see ALL of our reviews for the Best Barstools, please Click Here

Get Your Next Barstool At Wayfair Today! Where can you find the best barstools? Whether you're moving into a new-to-you home and need some seating for the bar in your rec room or for your kitchen counters, or you simply want to update the look and decor of your living spaces, there are literally thousands of options available to you.

Have you already spent too much time driving from one furniture store to another, hoping to find the perfect barstool - but failing? You're not alone: many shoppers find themselves frustrated when trying to get the barstools they want, because even the best local retailers carry a limited selection of styles, price ranges, and brands.

Continue reading below reviews

Best Reviews

2020

Barstool Reviews

4 stars
Overstock

OVERSTOCK

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Cost:

From $30 to $1,575

Selection:

Over 7,000 barstools

For more than two decades, Overstock has garnered a reputation for being a fun online shopping destination. Every visit is a surprise, with new brands and items from some of the world's most desired manufacturers - and usually at prices that will make you smile.

At first, the layout of the Counter & Bar Stools product page wasn't as helpful as we wanted. It gives the impression that you're going to have to scroll through your options by Set Size, Material, Style, and Color. But, fear not: if you go a little further down the page, you'll see filtering options on the left side that let you narrow down the choices by seat height, color, style, price, finishes, and much more. Since you don't want to have to click through Overstock's inventory of more than 7000 barstools, those filters will be your biggest time-saver.

Another big help is the ability to mark favorites as you browse. Click the little heart in the upper right corner of any product to save it for later. Overstock is one of the few sites we've found that lets you create your own list for products you mark. So, if you're shopping for barstools for your home, Christmas gifts for the family, and luggage for an upcoming trip, you can easily create three separate lists for your favorite finds.

And, because Overstock has so many active customers, you can see how many other people have favorited the items in your product results list! We found some models of counter stools and barstools that had been marked as a favorite by more than 6,000 people, which might help your shopping process too.

Overstock really excels when it comes to giving you abundant details about every single barstool that interests you. We're not sure there are very many retailers that offer a 3D viewer that lets you see your furniture from every possible angle - but this one does. Most barstools also have photos from multiple perspectives, in case you're really interested in how the backs will look when lined up at the counter, or what profile it'll have when viewed from another part of the house. From thousands of customer reviews to Question/Answer sections to give you more perspective on issues that might crop up during assembly, there should be no mystery whatsoever when considering any of the furniture Overstock sells.

When we visited Overstock most recently, there was a promotional sale on certain barstool styles that got us an extra 20% off. Extra savings come when you spot a pop-up spin-the-wheel discount or free shipping offer. And, Overstock tends to have an always-available, one-time discount in place when you sign up for their email newsletter, usually ranging from 10-15%.

You can also take advantage of the Club O Gold membership, if you anticipate shopping with Overstock on more than one occasion. You'll pay an annual fee of $19.95; in exchange, the company gives you free shipping on every order, regardless of size, plus reward points of 5% on each purchase, access to big sales ahead of the general public, and several other perks throughout the year. In appreciation of first responders, active military or veterans, and teachers, Overstock gives this Club O Gold membership at no cost to anyone in those categories.

Should you need to return your barstools, you'll have 30 days from the delivery date to request a full refund. They'll have to be unopened and unused to qualify, however. Overstock isn't very clear on their policy if you've already assembled your furniture and then decide you don't like it; their wording says you "may get a partial refund" on your purchase price.

That less-than-reassuring return policy is the only reason Overstock earned a less-than-perfect rating from us. In most other regards, this store is a great resource for buying your barstools, from ample selection to an informative, helpful website.

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1 stars
Barstool Direct

BARSTOOL DIRECT

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Cost:

From $61 to $1,125

Selection:

Over 400 barstools

At first glance, Barstool Direct looks like it could be a good option when shopping for counter stools and barstools. This retailer offers some customer-friendly perks like free shipping on every order and a "price beat" guarantee. You might get extra savings from pop-ups as you visit the Barstool Direct site. During our most recent shopping trip there, we got a 10% discount code if we signed up for their email list. Ironically, at the bottom of the site, there was a permanent offer of a 12% discount for signing up, so it could be anyone's guess which discount you'd actually get.

Barstool Direct carries a decent range of brands, with nearly 20 to choose from, and an inventory of just over 400 models and styles. On the main page of the site, there's a helpful guide to measuring your counter/bar height to get the right chair height to match.

This online store isn't as easy to use as some of its competitors' sites. To find the kind of barstool you're looking for, you'll have to start by clicking on the category - Wooden, Metal, Counter, Bar, etc. - and then select an attribute like features or finish. We would prefer a way to sort everything at the same time, rather than having to click through those options.

You might not get much detail when you click on a barstool that interests you. We were able to see basic dimensions, item weight, and processing time frame (6 weeks on some of the ones we considered!), but nothing about materials used, whether assembly would be required, etc. That seems to depend on the manufacturer/brand - some barstools had that information, while others lacked a description and had a very small product image.

In our last review of Barstool Direct, we found several areas of concern - and we were hoping to see positive changes since that time. Unfortunately, this company's reputation has actually gotten worse. The Better Business Bureau revoked the accreditation of Barstool Direct's parent company, Peazz, in mid-2019 for failing to respond promptly and professionally to customer complaints.

As we looked through dozens of negative reviews from unhappy shoppers, it was easy to see a pattern: credit cards charged for items that hadn't shipped, no responses when requesting a return, lack of response from customer representatives, and many other problems. That definitely doesn't sound like the company is making good on their "Peace of Mind Guarantee" for customer satisfaction. We also found that Barstool Direct makes it hard to get a refund with their 30-day return policy, often failing to respond to customers within that 1-month period.

With so many retailers of barstools who go to great lengths to keep their customers happy, there's just no good reason to shop with Barstool Direct. We encourage you to consider the higher-rated stores in our review.

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Continued from above

Fortunately, there's an easy solution to the problem: buying barstools online. There's no easier way to compare all of the possibilities, leading you to the furniture that's exactly the right color, height and price with just a few clicks. Many of the retailers offering barstools have helpful tools on their site that can guide you through the process of taking measurements to ensure the best fit.

Best of all, these online stores usually offer customer-friendly perks like free delivery, generous return policies, and rewards programs that can save you money over their already-competitive prices. Why spend every weekend hoping to find your barstools locally - and then wondering how you'll fit them in your car for the drive home - when you can get exactly what you want shipped right to your front door?

With so many online stores offering barstools, how can you tell which one should get your business? Not all retailers are created equal, so use these criteria as a starting point for your shopping experience:

  • Selection. How many styles does the store carry? Does the retailer have a wide enough range for you to choose from in the height/material/price point you're considering?
  • Price. How competitive are the prices on barstools? Does the store offer a price match guarantee or any other extra savings?
  • Return Policy. If your barstools arrive and they're not a good fit, either in style or height, can you return them? What requirements do you have to follow to be eligible for a refund?
  • Reputation. What do other shoppers say about their experience with the retailer? Is the company rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Barstool stores available today. We hope this information helps you find the right barstool for your home needs!

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