Thursday, March 20th
2025 Alarm System Company Reviews
ADT
- Security system kits from $194.98 to $744.92
- Monitoring from $45.99 to $49.99 per month
- Buy equipment upfront
- Returns within 6 months
- "A+” rating from the BBB
When it comes to alarm systems, ADT is a household name, with nearly 150 years of industry experience serving over six million residential customers nationwide. Many of you probably could point out an ADT alarm system in your neighborhood hallmarked by the familiar blue sign. Recognized by reputable publications like Newsweek, PCMag, and Forbes, ADT is celebrated online for its services, particularly its reliable monitoring. Operating nine customer service and monitoring centers, ADT promises uninterrupted coverage, which proves invaluable during emergencies such as power outages or storms.
ADT helps you build a kit
ADT's product selection initially appears as individual items but redirects to a page where you can build your own kit. The base kit includes essentials like the ADT Smart Home Hub, door/window sensors, a yard sign, window stickers, and the ADT+ App, starting at $194.98, with the final price contingent on additional device selections. ADT also offers both wired and wireless alarms to keep your home safe.
Two kits to pick from
For those preferring pre-configured options, ADT offers two kits:
- Starter: Priced at $389.96, it includes the Smart Home Hub, door/window sensors, a Google Nest Doorbell, yard sign, window stickers, and the ADT+ App.
- Premium: At $744.92, it offers all Starter features plus Google Nest Cams, an ADT Smoke Detector, and a Water & Temperature Sensor.
Monitoring from $45.99 to $49.99
ADT's monitoring costs range from $45.99 to $49.99 per month, with higher fees for systems supporting remote video viewing and recording. Professional installation by ADT can cost over $500, and you are required to sign a contract with ADT, which may deter those seeking a commitment-free option.
6-month money-back offers
While ADT offers a six-month money-back guarantee, system-related issues must remain unresolved to qualify for a refund. If ADT does solve the problem, you won't qualify for the money back. Of course, if the issues are resolved, you may not want to return the alarm system anyway. On the other hand, despite an "A+" rating from the Better Business Bureau, ADT has garnered numerous negative reviews, particularly concerning equipment problem resolution. However, experiences vary based on local ADT partners, some of whom enjoy excellent reputations.
Best if you want a name-brand alarm
Is ADT worth considering? It depends on your priorities. While ADT has a lengthy history and complete monitoring coverage, the associated installation costs, long contracts, and above-average monthly fees may not suit everyone. But, if you're worried about outages or your alarm being offline with smaller companies, ADT may be a good service for you as their system works even during times other companies might not. If you value a renowned company and have the budget, ADT could be a viable option. Otherwise, you might find better value with a top-ranked alarm system provider.
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Where Can You Find the Best Alarm Systems?
Whether you rent or own your home, security is a top priority. With the costs of living and the need to protect your residence, your belongings, and yourself, finding the right security solution is an important balancing act of top-notch service with value. Among the many ways out there to protect your home, alarm systems are gaining popularity for their reliability and effectiveness.
If budget is a concern, alarm systems provide a range of options that let you control your spending. You can decide how much to invest and what features to include. If you choose to skip professional monitoring or plan to add components later, alarm systems make these adjustments straightforward.
Alarm System Company FAQ
Continued from above...
Why worry about the security of your home or buying low-tech locks and keys when you can choose an alarm system that offers both simplicity and robust protection? When choosing an alarm system, your first decision is whether you want to monitor your home yourself using apps and camera feeds sent right to your smartphone or opt for 24/7 professional monitoring.
While professional monitoring adds extra costs, many find peace of mind knowing that their home is watched around the clock and that these services can trigger the alarm and even call law enforcement for you in the event of an emergency. Alternatively, you can save money by choosing to monitor the system yourself and keeping a close eye on alerts and notifications.
Next, think about the equipment you need for your alarm system. At a minimum, you'll likely need door sensors for all first-floor entry points and a panel or touchscreen hub for arming and disarming the system. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire, and carbon monoxide.
Some companies allow you to purchase equipment individually, while others offer packages with the option to add extra components as needed. Keep in mind that adding advanced features like video cameras with storage may increase your monthly costs, but you have the freedom to choose what works best for you.
Now that you have an idea of what you want in an alarm system, how do you choose the right provider? Here are some important factors to consider:
- Value. What do you get for your money? Does the company provide good service for the equipment you install? Are the components high-quality and durable?
- Contracts. Will you need to sign a contract? Sometimes the cost of the equipment is included in the monitoring fee, which could lock you into a long-term commitment. If you don't want this, you may need to look at different options.
- Satisfaction guarantee. What if you're not happy with your system? Can you get your money back? Does the provider offer a trial period or satisfaction guarantee?
- Reputation. What do other homeowners say about their experience? Look for alarm systems that are easy to operate and responsive when there's an alert. Customer reviews and ratings from the Better Business Bureau can provide valuable insights into the system's reliability and the company's customer service.
To help you simplify your security, Top Consumer Reviews has reviewed and ranked the best alarm systems available today. We hope this information helps you find the best solution to protect your home and loved ones at a price you can afford. This way, you can enjoy peace of mind knowing that your home, family, and belongings are safe, allowing you to focus on the things that matter most.
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