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SimpliSafe Review

Saturday, March 6th

2021 Alarm System Company Reviews

SimpliSafe Review 3 Star Rating

SimpliSafe

3 Star Rating
  • $229.99 for equipment starter kit
  • No installation fees
  • No monthly contract
  • Monitoring plans cost $14.99-$24.99/month

Promoted by celebrities such as Dave Ramsey and more, SimpliSafe sells wireless alarm systems with do-it-yourself installation and zero long-term commitments. Like the majority of no-contract alarm systems, SimpliSafe does require customers to buy their equipment outright. With a minimum price of $229.99 for the starter set, that's not an insignificant amount of money, but their low monitoring costs of $25/month or less definitely result in savings over time when compared with most contract-based alarm systems.

What comes with the SimpliSafe starter package? Best for dorms, small homes and apartments, this set includes one base station and wireless keypad, one entry sensor, one motion sensor, and one keychain remote for $229.99. Larger packages include the Economy package, which adds two more entry sensors for a total cost of $259.99; the Classic package, which adds a smoke detector and siren to the Economy set, for a cost of $349.99; the Master package, with a total of two motion sensors and six entry sensors, along with the smoke detector and siren, for $449. 87; and, finally, the Ultimate package for $539.85, which includes two motion sensors, four entry sensors, the siren and smoke detector, along with a panic button, water sensor, carbon monoxide detector, and freeze sensor.

If you need some extra savings, SimpliSafe is the only alarm system we found that has the option of buying refurbished equipment. You could save as much as 30% on the purchase of your package if you're comfortable with using pre-owned gear.

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SimpliSafe breaks down their monitoring packages into two basic plans:

  • Standard, which includes standard round-the clock protection.
  • Interactive, which allows you to access the app to monitor your home activity and control settings directly from your laptop or smartphone. We also saw several references to a Secret! Alerts bonus that can alert you when someone opens a private area (for example, a gun safe or a liquor cabinet) but we couldn't find further information as to which sensors would be necessary or to set that up within the alarm system.

We were impressed by SimpliSafe's free shipping on all orders, a 3-year product warranty, and an excellent money-back guarantee for 60 days after purchase.

But, we felt that SimpliSafe came up short in two critical ways. First, most modern alarm systems include the use of technology to control everything from arming the system to changing the temperature in the home, while SimpliSafe charges more (via the more costly monitoring plan) just to be able to use their app to change the system's settings. With respect to technology, SimpliSafe also doesn't yet offer thermostat controls, door locks, or camera monitoring, though many of their competitors do.

In addition, we were dismayed by a significant number of customers who complained that they woke up multiple times to false alarms, and that the monitoring service took up to five minutes to contact the homeowner in response. Those same customers often had problems getting a prompt reply from SimpliSafe's customer service department when attempting to get to the bottom of the problem (which often seemed to be related to switching the alarm system's cellular connection from T-Mobile to Verizon or vice-versa).

Because of the expensive start-up costs and the less-than-perfect customer reviews, we encourage you to start with one of the smaller, less expensive packages for your SimpliSafe alarm system. This will give you the opportunity to fully test the system and use the 60-day return policy if necessary. SimpliSafe earns a good rating.

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Who Sells the Best Home Alarm Systems?

Increasing the security of your home is essential to protect yourself, your belongings, and your family. According to the experts, high unemployment rates and other economic woes in the nation are a factor in rising crime rates. With more than 2 million burglaries each year in the United States alone, and an average loss of over $2,000 per incident, it is well worth the investment to make sure your home is properly protected.

High-quality deadbolts and well-placed lighting on the exterior of your home can reduce the risk of becoming a victim. However, experience shows that skilled burglars can pick a lock, even a deadbolt, in a minute or less. On the other hand, crime data also demonstrates that criminals tend to avoid homes with an alarm system, to improve their chances of not getting caught.

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Alarm System Company FAQ

As many as 21 million households in the US use a security alarm system to protect themselves from burglary, home invasions and other crimes. With almost four million burglaries each year, it's important to have round-the-clock monitoring and an immediate emergency response if someone tries to break in.
It doesn't have to be. There are two costs associated with all alarm systems: the equipment and the monitoring service itself. Some companies give you the equipment at no charge as part of your plan, but the monthly fees are often higher to account for the free gear. Other services may require you to pay for your equipment upfront, but your monthly charge will be lower than the competition. Most alarm systems have monthly fees ranging from the low $30s to the upper $50s.
In the past, alarm systems were 100% wired - and yes, they had to be installed by a professional. While there are still a handful of companies that use these types of systems (including a landline to monitor them), most services today use totally wireless technology. In fact, many alarm systems have equipment that you can install yourself in just a few minutes.
The most basic systems include a few door contact sensors and that's about it. Depending on your circumstances, you may want to include wireless motion sensors for the interior or exterior of your home, fire and carbon monoxide detectors, flood sensors or even a panic pendant. The most advanced alarm systems give you options for video recording as well.
You might. If you got your equipment at no cost, chances are you'll be signing a contract of at least three years (ouch). If that doesn't appeal to you, consider an alarm system company where you purchase your equipment outright: they're less likely to require you to sign a contract to use their monitoring service.
You can rest assured that your alarm system provider wants to keep your business, and they'll make it as easy as possible if you move. Whether that includes setting up monitoring at your new address or even doing a full install, they will help you get it done. The easiest systems to move are the ones with do-it-yourself installation: move the equipment when you go, and don't forget to update the alarm company with your location.
Almost certainly. Savings typically range from 2-10%, depending on the type of alarm system you have and your insurer.
Many of today's popular alarm systems come with a 30-day risk-free trial. However, some companies have hefty fees for cancelling a contract prior to the end date, so you'll want to read all of the fine print before you commit to a provider.
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Continued from above...

Alarm Systems have a wide variety of features, coverage, and price points. Some Alarm Systems charge hundreds of dollars for installation in addition to their monitoring services, while others offer free equipment and/or installation along with a monthly monitoring contract. The best Alarm Systems provide customers with flexible options with respect to installation and home phone line requirements.

As you consider which Alarm System will best meet your protection needs, it is wise to have a grasp of several common features offered by home security companies. These include:

  • Monitoring Service. Does the company provide live, round-the-clock home monitoring with live representatives who will respond quickly to contact authorities in the event of a burglary or other incident?
  • Equipment and Installation Costs. Is there a charge for the initial equipment package, or is it included with the monitoring service? How many sensors are included in that package, and how much will it cost to get the number of sensors your home needs? Will you be charged separately for installation?
  • Guarantee. Are you protected by a satisfaction guarantee and/or a warranty on your Alarm System equipment?

TopConsumerReviews.com has reviewed and ranked the best Alarm Systems available today. We hope these reviews help you find the right alarm system to protect yourself, your property, and your loved ones for years to come!

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