DutchCrafters Review

Thursday, December 5th

2024 Amish Furniture Store Reviews

DutchCrafters

• Prices for key items range from $239 to $17,495
• Offers all furniture types
• $250 flat-rate shipping
• Eco-friendly
• Sends stain and finish samples
• Regular promo discounts
• "A+” rating and accreditation from the BBB

DutchCrafters, one of the oldest online Amish furniture retailers on the market, has been delighting customers for over 17 years. The company was founded by Jim Miller, a proud Mennonite hailing from Indiana and Michigan.

Owner's heritage infuses the furniture

Driven by a deep-seated desire to promote products steeped in his heritage and infuse the furniture market with authenticity, Miller laid the foundation for DutchCrafters. The heart and soul of DutchCrafters' heirloom-quality pieces primarily hail from the Amish communities of Ohio, Indiana, and Pennsylvania. However their services extend far and wide, catering to customers across the contiguous United States.

Thoughtful site design is easy to browse

DutchCrafters' website has everything you could need. So, prepare to be wowed by its colossal inventory. It's not just about the run-of-the-mill furniture pieces here; DutchCrafters offers plenty of surprises, including play kitchens and rocking horses for the little ones, game tables for the leisure enthusiasts, dog beds for your furry companions, calendar frames to organize your life, bed steps, coat hooks, and more. And all of it is carefully organized across the site design. With a clean white yellow and brown design, and thoughtfully designed icons and buttons, the site is a breeze to browse.

Good filtering options

Once you get into different sections of the website the wide variety of filters make it simple to narrow down what you need. Some of the filters include:

• Price
• Estimated delivery time
• Category
• Style
• Material
• Adjustable base
• Storage

Plus, once you pick your favorite items, each product description is loaded with details and specifications, ensuring that you have all the necessary information at your fingertips, right down to the location where your piece of furniture will be lovingly crafted.

Sustainable practices and local sourcing

The process of creating items at DutchCrafters results in top-notch furniture. Some customers have shared that, after extensive research, they found DutchCrafters to be the beacon of value in the Amish furniture realm. On top of their locally sourced wood, DutchCrafters also offers furniture made of reclaimed, recycled, or responsibly sourced materials. Though, it's worth noting that the path from purchase to possession involves a bit of patience when dealing with DutchCrafters. Once you've made your furniture selection, you can order stain samples to preview your final product. Then, you should anticipate a production time of anywhere from 6 to 16 weeks, followed by 2 to 3 weeks for delivery. The delivery team will also make contact to coordinate the drop-off process and establish a convenient delivery time, to always keep you in the loop.

Full range of prices with budget-friendly options

While it's true that Amish furniture tends to come with a slightly higher price tag compared to mass-produced alternatives, DutchCrafters strives to strike a balance by offering very reasonable prices within the industry. To compare their prices with the other retailers in this review, we checked out three different pieces of furniture at DutchCrafters: dining room tables, dining chairs, and beds. For the dining room tables, the prices at DutchCrafters ranged from $676 to $6,329 which is a much lower price range than many competitors. For dining chairs, the prices ranged from $239 to $1,529 per chair. Finally, for beds, the prices ranged from $639 to $17,495 which includes both low-range and big-spending budgets. Across the board, the pricing is inclusive of different shoppers' needs but also highlights a host of budget-friendly options.

Regular promos available

While there aren't built-in discounts at DutchCrafters like at a few other competitors, they do offer regular promotions to keep costs down for customers. For example, at the time of this review, DutchCrafters was offering a sitewide sale of 15% off. This included everything. So, if you like something but want to wait for it to go on sale, you can check back periodically to see what promos are going on at DutchCrafters.

10-day return policy

Should you find yourself dissatisfied with your order upon receiving it and wish to initiate a return, DutchCrafters extends a 10-day window for you to send back your furniture pieces. Keep in mind that, owing to the custom-made nature of their products, a 15% restocking fee applies. Plus, the original delivery charges are non-refundable, and you'll be responsible for covering the return shipping expenses. This is standard for the industry, and it is a benefit as some Amish furniture retailers don't offer returns at all.

Shipping starts at $250

For shipping, DutchCrafters imposes a flat-rate fee of $250 for most of their product offerings. This might be on the higher end compared to some other Amish furniture retailers, so budget-conscious shoppers should take this into account. It's also worth noting that this doesn't include setup inside your home, which is a separate charge. For those seeking the white glove inside delivery service, which includes unloading, unpackaging, room placement, and light assembly, an additional $150 fee applies.

Some concerts on finish and quality

During our research into DutchCrafters' reputation, we found that DutchCrafters is owned by JMX Brands Inc. The company holds an impressive "A+” rating and accreditation from the Better Business Bureau. For regular reviews, DutchCrafters garners largely positive feedback from its customers with many sites showing a 4-star average rating. On the other hand, some sites only rated DutchCrafters a 3.6, which was much lower than many retailers in our review. For those unaccustomed to shelling out thousands of dollars on furniture, many found the investment well worth it. However, a handful expressed disappointment with aspects like stain finish, upholstery quality, or delivery times. It seems like most negative feedback stemmed from customers perhaps not fully understanding the intricacies of the Amish retail experience or neglecting to order stain samples in advance.

Missing out on customer feedback

DutchCrafters stands out as a solid destination for your Amish furniture needs, with tons of processes in place to support customers (like their return policy and regular promotional sales). They also offer the option to get samples of finishes and stains so customers can preview their items in their own homes. However, there are a few drawbacks that knocked DutchCrafters down the ratings a bit. First, the company's shipping costs are a little higher than average. Second, and more importantly, the retailer's feedback and ratings are much lower than many of its competitors. Considering that returns do cost customers a 15% restocking fee and return shipping, the fact that some customers weren't satisfied with their purchases is somewhat concerning. With this in mind, DutchCrafters earns a good rating in this review, falling below sites that have more positive feedback overall.