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Monday, March 8th
Scribd seems to have all the makings of a 5-star audiobook streaming service on the outside. There are thousands of new books to choose from that are downloadable on just about any device. Scribd's website is clean, their membership pricing is straightforward, and they advertise unlimited monthly audiobooks. However, many third-party sites are full of customer complaints and warnings that their platform is not as it seems.
30 day trial
A free 30-day trial is offered before customers decide to buy into a membership for $8.99/month. The Better Business Bureau has given Scribd an F rating because of the complaints from customers about being charged even when they have cancelled after their 30-day free trial. Some are charged more than once in a month, while others have ongoing charges that they are not able to contact anyone about to get fixed.
When unlimited isn't really unlimited
Another frequent complaint from customers is that the unlimited plan is not actually unlimited. When selecting new titles, they are often locked until your account is charged again for the next month. Scribd specifies on their website in the terms of use that books become more limited to customers who consume "unusually high volumes" of content. However, they do not clarify what constitutes high volume. They also mention that they cannot guarantee the timing and availability of specific titles.
Nonrefundable
All fees and charges through Scribd are nonrefundable. If you are having issues with charges to your account or any other aspect of the audiobook site, the only ways to contact Scribd are through social media, handwritten correspondence, or through a request form on the website that customers often claim gets ignored.
Negative feedback
As far as Scribd's platform goes, it is sleek and easy to navigate. Much like the other sites we have reviewed, you can search through the thousands of audiobooks by category, play a sample of any given book, see the duration, and read listener reviews. We wish Scribd had a better reputation and would honor their pricing plan and unlimited audiobook advertisement because they have a lot going for them. Due to the negative feedback Scribd has received, we suggest going with a higher-rated online audiobook store.
Within the last few years, the audiobook industry has exploded. With the increased use of tablets, smartphones, and iPods, the practice of listening to books rather than reading them has almost become the standard. The convenience of listening to a book in the car, while exercising, or even while cleaning the kitchen means listeners are able to digest the knowledge of so many more books than they would have time to otherwise.
Not only are audiobooks convenient, but they open listeners up to an endless amount of book titles. Seeking out books in a store or at the library limits you to the selection they have in stock and takes time to browse through the inventory. With online audiobook stores, you can search for books by title, genre, ratings, and more. Books you wouldn't have found on a shelf are now at your fingertips in the form of an audiobook.
Services that provide audiobooks used to be expensive and much more limited than they are now. Some services come in the form of monthly subscriptions, while others let you purchase audiobooks individually. Other online book stores allow you to rent audiobooks and return or exchange them rather than having to purchase each one individually. However, the online service works, you'll find that the audiobooks are quite affordable and there are more title options than you'd ever be able to get through in a lifetime.
When searching for the best audiobook options, consider the following things to ensure you get the most bang for your buck:
TopConsumerReviews.com has reviewed and ranked the best audiobook stores available today. We hope these reviews help you find the audiobook service that provides you with a great experience!
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