Upgrade Review: Auto Loan Companies

We've analyzed the best Auto Loan Companies to help you find the right solution for your needs.

2026 Auto Loan Company Reviews

Where is the best place to find auto loans?  Auto loans are one of the most universally accepted parts of owning a car. Especially in today's market, not many people have the funds to buy a car outright. Most new cars are a minimum of $20,000, and most cost much more. Even if you're buying something used, you'll be looking at putting down some serious cash if you want something reliable.

2.0

SUBPAR

8

Subpar

  • Service in all 50 states
  • Loan amounts average around $40,000 for a new car
  • Pay off through Upgrade
  • 4.4-star average rating from third-party review sites
  • "A+" rating and accreditation from the BBB

SUBPAR

2.0

On the Upgrade website

Upgrade is a US financial technology company that provides all sorts of financial services, like banking, credit cards, savings accounts, and auto loans. Upgrade got started in 2017, and it is currently based in San Francisco, CA. Upgrade says that its mission is to help you find affordable loans with monthly payments that won't break the bank. With more than 7 million customers, Upgrade has a great track record for providing loans, and it has earned a best in class award from Nerdwallet as a top financial institution.

Service in all 50 states

Upgrade is a full-service auto loan provider that operates nationwide through its lending partners, Cross River Bank and Blue Ridge Bank. Through its current financial backing, Upgrade can offer you an auto loan in any of the 50 US states and Washington, D.C. This is competitive with most of the companies in our review.

No way to start the application

Upgrade's auto loan application starts by creating an account. However, we instantly ran into a snag. Upgrade requires that you put in an email and verify it prior to being able to complete the application. Normally, this wouldn't be an issue, but after putting in four different emails, we never got the confirmation (in spam or in any other folder) to create our account to test the company out. The link is only active for 10 minutes, and even after resending emails multiple times, and checking new email inboxes, we never received the code to finish signing up. We also tried it on different browsers, but nothing changed. For now, it seems like it's not possible to access Upgrade's auto loan application.

Best Auto Loan Companies

Loan amounts average around $40,000 for a new car

Upgrade generally offers auto loans between $1,000 and $50,000. On average, it offers around $40,000 for new cars. However, there is no calculator on the website to help you preview what the total loan offer might be for the car you're hoping to buy. Without any way to get through the application, either, there's not much you can do to see numbers from Upgrade.

Make payments directly to Upgrade

If you do manage to secure an auto loan from Upgrade, you'll be able to pay directly through the Upgrade platform. You won't need to worry about Upgrade's partner lenders - the entire process will be handled through Upgrade's website or the mobile app, and you can easily set up autopay to get your auto loan paid off in no time. If you prefer to pay with a check, Upgrade will also accept that.

Praise for ease of use

Upgrade currently holds an "A+" rating and accreditation from the Better Business Bureau. On top of that, it has a solid reputation on third-party review sites like Trustpilot. Upgrade's ratings on Trustpilot show a 4.4-star average out of 5. In general, customers loved their experience with Upgrade. Customers who secured auto loans through Upgrade said the process was quick, and the application was easy to complete (nobody mentioned the same error we ran into, so it's possible the site was down or having server issues at the time of our review). Most customers who secured a loan through Upgrade got their funds within 24 hours.

Technical issues during our research

While Upgrade generally has a solid reputation, our issues with being able to set up an account left it behind the pack for our review. While this could be a temporary problem or a server issue, the fact remains that across different email providers and web browsers, we were unable to even get to the loan application page for auto loans. For this reason, Upgrade gets dinged in our review due to the lack of usability, but keep it in mind for your own research, as Upgrade may resolve the issue by the time you're ready to buy your new car, and it does receive positive feedback for its quick loan turnaround.

On the Upgrade website

Continued from above...

Where is the Best Place to Find Auto Loans?

Auto loans are one of the most universally accepted parts of owning a car. Especially in today's market, not many people have the funds to buy a car outright. Most new cars are a minimum of $20,000, and most cost much more. Even if you're buying something used, you'll be looking at putting down some serious cash if you want something reliable.

That's where auto loans come in. Instead of handing over your hard-earned money when you take the car home, you sign up for an auto loan that helps you spread the payments out over time. Many customers will jump right in and take a loan through the dealership or their bank. But there are other, sometimes much less costly options to consider, too.

So what exactly is an auto loan? Basically, it's money that's lent to you by a third party to help you purchase your next car. You use the money you borrowed to buy the car off the lot, and then pay back the loan over time (usually over a number of years) in monthly payments. Your car is the collateral for the loan, so if you stop making payments, your lender can take the car back (since it's technically their money that owns it until you pay it off). Things like your credit score and your job security can be factors in securing the best loan with the lowest interest rate.

Most people generally go with the obvious choice: through the dealership (especially if they're offering 0% financing or other deals in the first year), or through their trusted banking institution. However, there are tons of lenders that will give you money for an auto loan. And since these guys aren't actually trying to sell you the car (usually), you won't have to worry about feeling pressured in the moment, and can take the time to pick out the best loan for your situation.

In today's day and age, you can easily apply for auto loans directly online. You don't even need to be at the dealership. It's faster than ever, and you can do it from the comfort of your home. Generally, you'll need your driver's license, information about your job and income. Because the loan process will likely include a credit check, have your Social Security Number ready when you apply for an auto loan online. During the process, make sure to watch the interest rates. Those are the most important parts as they'll determine how much more you'll pay over time. Make sure you shop around and compare offers to make sure you get the best deal for your finances and credit.

If you're ready to get that new set of wheels, we get the feeling. Nothing's better than that new car smell when you drive it off the lot. To make sure you get the best deal on your auto loan, here are some factors to consider that can help you pick the best lender:

Whether you're grabbing a new eco-car, a shiny Toyota, or one of those pretty red Mazdas that are so popular these days, your new car is only a few clicks away. To make sure you have the best chance of finding a lender that will get you back on the road with your new car, Top Consumer Reviews has researched and ranked the best auto loan providers available today. Enjoy your new set of wheels!

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Auto Loan Company FAQ

Who funds these loans?
Most auto loans are funded by smaller banks and credit unions. But, as you look for an affordable auto loan, you might see some familiar names like Capital One and Southeast Financial.
Will I get a good rate?
That depends on several factors, including your credit history and the amount you need to borrow. Searching for a car loan online gives you the advantage of comparison "shopping" for the best rate available to you.
What if I don't have great credit?
No problem! There are many lenders that are willing to work with you even if your credit score isn't the best. You'll probably pay higher interest rates than a borrower with an 800+ credit score, but you'll still be able to get a loan.
Will it hurt my credit score to apply?
When you request a rate quote online, most lenders perform a "soft pull" of your credit history: checking the information you provide against the credit bureaus' records to verify your identity. That doesn't affect your credit score. But, if you go through the entire process and actually submit a loan application, it'll temporarily lower your score.
Can I apply online, or do I have to go to an in-person location?
You can get an auto loan without ever setting foot in a bank! Many of us have used a car dealer to obtain financing but, obtaining a car loan online is a smart and empowering option.
How much can I borrow?
Auto loans are available in amounts ranging from $1000 to $100,000. To determine your eligibility for a loan, the lenders will take into account your credit history, current debts, and income.
How soon will I have the money in hand?
Is 24 hours soon enough? While most auto loans take a few days to a week to be funded and deposited to your account, at least one lender has a one-day turnaround for most customers.
Are online Auto Loans risky?
No, not when you choose a reputable provider! It's easy to find an auto loan from a lender with a strong reputation. Positive customer comments and a high rating from the Better Business Bureau are two indicators that the company is a trustworthy option for your loan.

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Credible
Auto Credit Express
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SoFi
My Auto Loan
SuperMoney
Upgrade
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See the Best Auto Loan Companies in Your State

What You Should Know Before Getting An Auto Loan

Buying a new vehicle can either be an exciting experience, or one that stresses you to the max. For some people, it can even be a combination of the two. Sometimes people get caught up in the excitement of buying another vehicle, and find themselves being talked into more than they can reasonably afford. And once the deal is done, it's hard to undo it.

Rushing into buying a new or used vehicle is never a good idea. Unlike other investments, such as real estate, vehicles are a very poor investment. They begin to depreciate in value the minute they are driven off the dealer's lot, and continue to lose value for every year of ownership. However, for most people, vehicles are a necessity in order to get to work and other places they need to go. If you are lucky enough to live in an area with stellar public transportation, a vehicle is something you likely can do without. But for anyone living outside the reach of decent public modes of transport, a vehicle is a necessary evil.

Before buying any vehicle, whether new or used, shoppers should consider a few things.

First and foremost is to determine affordability. How much vehicle can you reasonably afford to own without going broke in the process? As a general rule, buyers should not spend more than 20 percent of their monthly income after taxes on a vehicle. If you are spending more than that, you risk overextending yourself financially and running the risk of ruining your credit report.

To estimate how much of a monthly payment you can afford, be sure to look at more than the purchase price of the vehicle. You must also factor in the interest rate, maintenance fees and insurance for the vehicle. All of these things should be considered under the 20-percent umbrella rule.

Consumers also should do some hefty research on the best way to secure financing if they are unable to cover the full cost of the vehicle's purchase price in cash. One of the best places to look for an auto loan is through online auto loan companies. Some of these businesses have access to a large number of loan companies and can automatically compare their auto loan rates, delivering only the best ones to you.

Some websites also provide a valuable tool when researching loans and interest rates. Consumers are able to use prediction software to plug in their local zip code and generate a list of the going interest rates in their area. Some online calculators also will take all of the factors involved in owning a vehicle - purchase price, insurance, maintenance and financing - and generate a monthly cost for you. It's always good to make use of these kinds of resources to be certain you're not overextending yourself financially.

Another place to look for an auto loan is with your own financial institution. Having a solid financial history with a bank can help to secure a good deal. With longstanding customers, a bank may be able to negotiate a fair interest rate for you, and certainly better than what you could find through the car dealer.

Securing a loan through the auto dealer is usually not the best idea. It usually is the most expensive option when it comes to financing. While auto dealers may have a variety of financial institutions to tap in order to get a variety of interest rates and offers, they also are permitted to add up to a 3-percent fee on to the total in order to compensate themselves for securing the loan. So as a general rule, auto dealers should be the last place you look for a loan.

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