Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Autohaus AZ vs Pep Boys

Monday, October 14th

2024 Auto Parts Store Reviews

Autohaus AZ Review 2.5 Star Rating

Autohaus AZ

2.5 Star Rating
  • Prices for average Euro car from $9.95 to $369.99
  • OEM parts offered
  • Search tailored to your car
  • Sales offered regularly
  • 45-day return window
  • 3-year warranty
  • Free shipping on $99+

Autohaus AZ, established in 1979 and headquartered in Phoenix, Arizona, is known for its European auto parts. Their website provides a user-friendly experience with features like a search tool that tailors results to the user's specific vehicle. However, the selection for non-European car models is more limited, and recent customer reviews have raised concerns about parts not matching cars upon arrival. Despite offering a generous 3-year warranty and no restocking fees, Autohaus AZ's reputation has been affected by these issues.

Pep Boys Review 2 Star Rating

Pep Boys

2 Star Rating
  • Search tailored to your car
  • In person and online shopping
  • Mechanics on staff to do jobs for you
  • 30-day return window
  • "A+” rating and accreditation from the BBB

Pep Boys, a well-established auto parts retailer with a strong focus on service and tire centers, isn't a top competitor for auto parts shopping. It's a little hard to find what you need. You need to select your local Pep Boys location and enter your car's information to shop, which can be cumbersome. Unfortunately, they also have missing inventory for common items like brake pads, shocks, and motor oil for a standard car, which makes price comparisons difficult. While they offer a 30-day return policy, it just doesn't stand out of the pack in any positive way.

Where is the Best Auto Parts Store Out There Today?

If you own a car, you know at some point it needs maintenance and repairs. Many vehicle owners opt for the path of do-it-yourself repairs, drawn by the potential to save hundreds, if not thousands of dollars, over the course of their car's lifetime. And like a local mechanic, you, too, will require the appropriate parts and tools to make your favorite machine tick (or maybe to stop that irritating ticking noise!).

It used to be that you'd have to drive to the local auto parts store in the hope of finding the right parts for your job. If you're not an expert, auto stores can feel a bit overwhelming (and judgy, if you're a female car owner). But today, online auto parts stores have redefined the landscape.

The Best Auto Parts Stores Compare Auto Parts Stores Compare Auto Parts Store Reviews What are the best Auto Parts Stores Best Auto Parts Store Reviews

Auto Parts Store FAQ

You can buy just about every part and product related to the functioning of your vehicle or other machinery from an auto parts store. From alternators to belts, and hoses to gaskets and shocks, you can replace pretty much anything you need in your car from the inside out. Take advantage of the knowledgeable customer service teams, "How To” guides, and other services made available by auto parts retailers to make your online shopping experience successful.
If you're experiencing trouble with your vehicle, but aren't sure what you need to fix it, you have a few options. First, you could take it into your local auto shop and have them check it out. The mechanic will be able to give you the exact part and specifications of what you need to purchase online. Your other option would be to chat with an auto parts representative through an online retailer. They are knowledgeable and helpful in guiding customers in the right direction to get their vehicles fixed.
If you chat online or call the auto parts retailer to describe the part you're planning to buy, they can help make sure it's the one you need. There are also detailed descriptions of each product listed online that should give enough information for customers to make educated purchases. If you realize that you need a different part after you've already submitted an online order, you can usually return or exchange your part for the right one!
Yes! Many online auto parts retailers have an in-store pickup option that is fast and convenient. You'll simply order online and head straight to the store to pick it up. Some auto parts stores will even bring your purchase outside to your car, so you don't have to go into the store! This ensures you get the products you need same-day and as an added perk, you save on shipping costs.
Used auto parts are often referred to as remanufactured or refurbished. This means that it was professionally remanufactured to meet industry standards and work like new. They may be less expensive than a new auto part and often come with warranties.
OEM stands for "original equipment manufacturer”. This label means that a part was manufactured by the maker of your vehicle. It was made specifically for your make and model. An aftermarket auto part is equally as effective, may cost less, but was made by a third-party for the purpose of replacing damaged parts.
If you have a brand-new vehicle or need a critical part replaced, it is usually recommended to buy a new part. For simple parts with shorter shelf lives, buying a used or refurbished part is a good alternative. It is best practice to consult your mechanic when making this decision and checking the part's price, warranty, and return policy before purchase. As long as you're shopping online from a reputable auto parts retailer, you will be able to get your needs met with confidence.
You can either take old auto parts to a metal recycling center, donate them, or sell them to a used auto parts store. Some used parts retailers will pay cash on the spot for scrap metal. This is a great way to earn a little extra cash to put toward the new auto parts you need to purchase online.
Compare the Best Reviews

Continued from above...

Visiting an auto parts store online lets you find and check that you're getting the right parts for the right car. Using features like VIN number searches and helpful online search tools, you can take the frustration out of auto parts shopping and enjoy it from the comfort of your own home. Whether you're just looking for a new set of tires, a turbo kit for your already over-taxed hatchback, or the perfect wrench in metric sizes for those Euro cars, you can find it now at the click of a button.

You might be surprised to know that the auto parts you find online are often less expensive than the ones you find in a store - even if the website and store are the same company. That's because there's more competition online, and less overhead attached to the individual car part. And not only are the prices cheaper, you can have them delivered straight to your door.

Armed with your car parts, and your favorite car repair YouTuber, you can be on your way to DIY car repair in no time. However, it's important to recognize that not all auto parts stores are the same.

You want to make sure that you can find the best auto parts, whether you're looking at new "from the factory” or certified pre-owned items. You can find tons of deals online too, but making sure you can trust an auto parts store is important - both for your wallet and your safety.

Not sure where to start your online search for auto parts? Don't worry - we've completed a full review and ranking of all the best auto parts stores out there today. Here are some basic criteria that might help you narrow the field:

  • Price. The first way to narrow your decision is pretty obvious: price. Different auto parts stores offer different kinds of deals or price match guarantees, so making sure that the store you choose fits your budget is important to get the parts you need.
  • Return policy. What is the return policy like? Does the retailer you're looking at offer a warranty for their parts? Finding a company that stands by the auto parts they sell is as important as finding the parts themselves. You don't want to be paying even more for maintenance (or returns) in the future, so keep an eye on the return policies.
  • Selection. Do you only want to buy OEM parts? Are you looking for something specifically for a European car? Making sure that the retailer has all the parts you need in stock, or has a decent selection of part types, can help you make sure you're getting the best deal. Plus, if you're looking to upgrade, you might need a wider range of parts and tools than the average driver, so selection is a huge deal.
  • Customer satisfaction. The final piece of the puzzle relates to the experience of past customers. Checking into reviews and feedback can help you get a clear picture of a company's track record. Are they improving or getting worse over time? Do customers feel like they had good service from a particular company? The Better Business Bureau (BBB) can also serve as a valuable resource for gauging a company's reputation.

To make sure your car stays running smoothly, Top Consumer Reviews is here to give you all the insights on the best auto parts stores on the market. We hope this helps you get started with your DIY mechanic shop right in the safety of your own garage. Soon, your friends will be coming to you for the quick fixes, since you'll be an auto parts expert. Happy driving!

See the Best Auto Parts Store
The Best Reviews of Auto Parts Stores