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Pep Boys vs Buy Auto Parts

Wednesday, June 7th

2023 Auto Parts Store Reviews

Pep Boys Review 3.5 Star Rating

Pep Boys

3.5 Star Rating

Pep Boys has been in business for almost 100 years. With over 920 brick-and-mortar locations for in-store pickup, it is safe to say that they know the car parts industry. They were acquired by Icahn Automotive Group LLC in 2016, but continue to operate under the name "Pep Boys." The main customer complaints received by Pep Boys are about their in-store and over-the-phone customer service representatives, but as far as online orders go, there are few complaints.

Buy Auto Parts Review 3.5 Star Rating

Buy Auto Parts

3.5 Star Rating

Buy Auto Parts is an online-only retailer that offers competitive pricing on their auto parts. With their price match guarantee, the cost to buy from Buy Auto Parts is hard to beat. Customer service is available to help customers find parts faster and answer questions about the specific parts they may need, though some reports from customers say it takes a long time to reach them. For inexpensive pricing, Buy Auto Parts is at least a good place to check for the item you need.

Where is the Best Place to Buy Auto Parts?

Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

The Best Auto Parts Stores Compare Auto Parts Stores Compare Auto Parts Store Reviews What are the best Auto Parts Stores Best Auto Parts Store Reviews

Auto Parts Store FAQ

You can buy just about every part and product related to the functioning of your vehicle or other machinery from an auto parts store. From alternators to belts, and hoses to gaskets and shocks, you can replace pretty much anything you need in your car from the inside out. Take advantage of the knowledgeable customer service teams, "How To" guides, and other services made available by auto parts retailers to make your online shopping experience successful.
If you're experiencing trouble with your vehicle, but aren't sure what you need to fix it, you have a few options. First, you could take it into your local auto shop and have them check it out. The mechanic will be able to give you the exact part and specifications of what you need to purchase online. Your other option would be to chat with an auto parts representative through an online retailer. They are knowledgeable and helpful in guiding customers in the right direction to get their vehicles fixed.
If you chat online or call the auto parts retailer to describe the part you're planning to buy, they can help make sure it's the one you need. There are also detailed descriptions of each product listed online that should give enough information for customers to make educated purchases. If you realize that you need a different part after you've already submitted an online order, you can usually return or exchange your part for the right one!
Yes! Many online auto parts retailers have an in-store pickup option that is fast and convenient. You'll simply order online and head straight to the store to pick it up. Some auto parts stores will even bring your purchase outside to your car, so you don't have to go into the store! This ensures you get the products you need same-day and as an added perk, you save on shipping costs.
Used auto parts are often referred to as remanufactured or refurbished. This means that it was professionally remanufactured to meet industry standards and work like new. They may be less expensive than a new auto part and often come with warranties.
OEM stands for "original equipment manufacturer" . This label means that a part was manufactured by the maker of your vehicle. It was made specifically for your make and model. An aftermarket auto part is equally as effective, may cost less, but was made by a third-party for the purpose of replacing damaged parts.
If you have a brand-new vehicle or need a critical part replaced, it is usually recommended to buy a new part. For simple parts with shorter shelf lives, buying a used or refurbished part is a good alternative. It is best practice to consult your mechanic when making this decision and checking the part's price, warranty, and return policy before purchase. As long as you're shopping online from a reputable auto parts retailer, you will be able to get your needs met with confidence.
You can either take old auto parts to a metal recycling center, donate them, or sell them to a used auto parts store. Some used parts retailers will pay cash on the spot for scrap metal. This is a great way to earn a little extra cash to put toward the new auto parts you need to purchase online.
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Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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