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Auto Parts Warehouse Review

Tuesday, December 1st

2020 Auto Parts Store Reviews

Auto Parts Warehouse Review 2 Star Rating

Auto Parts Warehouse

2 Star Rating

Auto Parts Warehouse was founded in 1995 and has been providing customers access to auto parts ever since. They are definitely not lacking in product quantity and variety.

Frustrating user experinece

Auto Parts Warehouse likely has just about every auto part you might be looking for listed on their website. However, navigating the website and the way information is displayed isn't the most appealing experience. Big blocks of wordy text appear at the bottom of the home page, likely as an SEO attempt that most website visitors would not want to read. Luckily there is a search function for finding specific parts, because the categories and subcategories listed could get overwhelming.

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Free shipping on orders over $50

Auto Parts Warehouse offers free shipping when customers spend over $50, which we like to see. However, at the time of this review, they were not running any sales or sitewide discounts on their inventory. They also did not have any clearance or coupon pages like some of their competitors do. At the bottom of the Auto Parts Warehouse home page they have a "Lowest Prices Guaranteed" statement followed by an asterisk. Nowhere does it go into detail about what this means, whether it be a price matching policy or wholesale pricing.

20% restocking fee on returns

If customers find that they ordered the wrong parts or felt unsatisfied for any reason, they have 30 calendar days after receiving the product(s) to send it back for a return. All items for return must be unused and in their original condition. Return credits are usually applied within 2-7 days. Keep in mind that customers are charged a 20% restocking fee for any returns that are not a result of an error made by Auto Parts Warehouse. In addition, shoppers are responsible for shipping charges.

Negative cusomter experiences

The Better Business Bureau gives Auto Parts Warehouse a C rating, which is lower than we would like. Since it appears that Auto Parts Warehouse drop ships their products, customers have often reported receiving only part of an order or incorrect items. Other complaints have included issues with customer service and problems with payments and refunds. The slew of negativity from recent customer purchases makes us uncomfortable recommending Auto Parts Warehouse as a reliable place to buy auto parts.

Where Is the Best Place to Buy Auto Parts?

Regardless of how old or new your vehicle is, we all experience the frustrations of having to maintain and make repairs. This might mean changing the oil, replacing the brakes, or even something much more complicated like a transmission.

That said, a lot of vehicle owners choose to make their own repairs to save hundreds and even thousands of dollars over the life of owning their car. Like any mechanic, you'll need the right parts to get the job done. But gone are the days of having to go to your local auto parts store hoping they'll have the right parts in stock.

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Continued from above...

Sometimes it would even take searching a few different shops before getting your hands on everything you need to begin the project. Online auto part shops make it extremely fast and convenient to search for exactly what you're looking for, at the right price.

But, not all auto parts store are created equal and we're here to help.. With online shopping, you'll be able to view specifications for the auto parts you need and have a much better chance of locating the right part the first time. Many online auto parts stores offer free shipping and quick delivery so that you can quickly get moving on your vehicle repair. Before choosing an auto parts supplier, we suggest you keep the following criteria in mind:

  • Price. How does pricing on different auto parts compare between competitors?
  • Return Policy. If you end up buying the wrong part, will you be able to return it for a full refund?
  • Selection. Does the supplier carry all the parts you're looking for in a variety of sizes?
  • Customer Satisfaction. Have other customers had a good experience with the company or should you be aware of a long list of BBB complaints?

To help you identify the best auto parts stores, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto parts you need quickly!

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