Auto Zone Review

Saturday, June 25th

2022 Auto Parts Store Reviews

Auto Zone

Most of us are likely familiar with the AutoZone jingle and commercials. They were founded in 1979 and have been providing customers with all the car parts they might need ever since. With thousands of auto parts, AutoZone is a good option for customers wanting a smooth online shopping experience. Instant online chats are available to help customers who aren't quite sure what parts to look for on the website.

Local stores

AutoZone has over 6,000 brick-and-mortar locations around the United States so customers can conveniently buy online and pick up in store without the hassle of wandering around to find the part they need. Shopping their online store also makes it more likely that customers will purchase the auto part that actually fits their vehicle. For most products listed, a "Check the Fit" option allows you to choose the year, make, model, and engine of your car to ensure that the part you are buying will fit your particular vehicle.

Discounts

There are plenty of ways to save money by shopping for car parts through AutoZone. Right off the bat, we found a few discounts that appealed to us. At the time of this review, AutoZone was offering 20% off of $100 purchases or more. If you need a car part fast (which you probably do), AutoZone sometimes offers next day delivery on eligible items if you spend $35 or more. When browsing the inventory, a "Free Next Day" label will appear next to eligible products, so you know which items will get to you the fastest.

Last but not least, If you sign up for AutoZone's email list, you will receive $10 off your next purchase of $50 or more. Needless to say, you'll be able to shop for affordable car parts here with the mentioned discounts as well as the "hot deals" page with coupons on specific products.

Returns

If needed, customers can either return their products to an AutoZone store or mail them in. For in-store returns, customers can return eligible items with a receipt and original packaging within 90 days of the purchase. For online returns, a form needs to be filled out that can be found within the original invoice to include in the box when shipped. For items without receipts or other specific return questions, a customer service phone number is provided to walk you through the process.

AutoZone receives an A+ rating from the Better Business Bureau, but their main downfall is the general theme of customers complaining about their customer service in-store. Reports of frustrated customers have spanned across multiple third-party sites. If you aren't needing to deal with customer service in person or over the phone, it seems that AutoZone can still be a good option for finding the car parts you need.