The Best Auto Warranty Plans

Saturday, September 14th

2024 Auto Warranty Plan Reviews

CARCHEX

• Prices available through quotes
• Five plans to choose from
• Use coverage with any certified mechanic
• Includes roadside assistance
• Extras include rental car coverage
• 30-day money back guarantee
• No-haggle guarantee
• "A+” rating and accreditation from the BBB

CARCHEX stands out as one of the most comprehensive providers of automotive protection. Their range of services includes vehicle warranties, inspections, auto insurance, auto finance, and roadside assistance, offering you a one-stop shop for all your auto needs.

Prominently recognized

Recognized and endorsed by prominent national media outlets such as ABC, Fox News, CBS, NBC, and PBS, CARCHEX is established as a trusted industry expert in consumer automotive protection. Their unwavering commitment to "Customer Experience Above All" is exemplified by their friendly and efficient support and high levels of customer satisfaction. A particularly impressive facet of their service is the accessibility to the CEO, Jason Goldsmith, via email, which demonstrates a proactive and personalized approach not commonly found in the industry.

Get a quote right away

To get started at CARCHEX you just need to follow the basic quote process. CARCHEX begins by requesting essential vehicle information as well as your details to get you a quote. A distinctive feature is CARCHEX's proactive approach. The company's customer service calls you right away to discuss plan options. If you do not receive a call, you have the convenience of reaching out to them via phone or engaging in a live chat. The CARCHEX website is easy to browse, so you can quickly find what you need and check out the company's plans before asking for a quote.

5 plans from partial to almost complete coverage

CARCHEX distinguishes itself with a selection of five comprehensive coverage plans so you can tailor exactly how much coverage you want. Further, you can choose to get your warranty on a term-based timeline or on a monthly payment plan depending on what kind of commitment you're looking for. Unfortunately, CARCHEX doesn't provide price estimates of any kind before getting a quote, so it's not clear how much you might expect to pay with this company. Here's an overview of the auto warranty plans offered here:

• Titanium Coverage: Renowned as the highest level of coverage, often referred to as "bumper-to-bumper." It's easier to list what the company doesn't cover than to list what it does:
• Paint, carpeting, or upholstery
• The frame of your vehicle
• Manual or hydraulic clutch assembly
• Body panels and components
• Light bulbs
• Keyless entry electronics
• Spark plugs
• Shocks and struts
• Platinum Coverage: Offers the highest level of stated-component coverage, encompassing all major vehicle systems. This covers:
• Engine for gas and diesel
• Transmission/transaxle
• Cooling system
• Transfer unit
• Drive axle
• Electrical
• Steering
• Air conditioning
• Suspension
• Brakes
• Electronic high-tech
• Fuel system
• Turbocharger/supercharger
• Audio center
• Emissions
• Powertrain Plus: Made for essential coverage of the major systems in your car. These include:
• Engine for gas and diesel
• Transmission/transaxle
• Cooling system
• Transfer unit
• Drive axle
• Electrical
• Air conditioning
• Fuel system
• Powertrain Coverage: This coverage is built to protect you from essential and expensive issues common with your primary systems. It includes:
• Engine for gas and diesel
• Transmission/transaxle
• Cooling system
• Transfer unit
• Drive axle
• Turbocharger/supercharger
• Extra Care Coverage: Designed to safeguard against the most common and costly vehicle repairs, primarily targeting the engine and transmission.
• Cooling system
• Electrical
• Steering
• Air conditioning
• Suspension
• Brakes
• Electronic high-tech

Get your vehicle repaired at any certified mechanic

A notable feature of CARCHEX's coverage plans is that they extend access to any licensed repair facility in the United States. This means you can choose from a wide array of repair options, including national chains like Pep Boys, Goodyear, Firestone, and even authorized dealerships. During the claim process, your chosen mechanic will conduct a diagnosis of the vehicle before doing the repairs. This will be sent to CARCHEX's claims department for approval to streamline the process; you don't have to worry about any of it. Then, your mechanic will start repairs and payment will be handled by CARCHEX. Plus, all plans from CARCHEX include roadside assistance and rental car costs.

No-haggle guarantee and 30-day money back

One standout aspect of CARCHEX's offerings is the company's "no haggle" low-price guarantee. This provides you with confidence that the offer you get during the quote process is the actual amount you'll pay if you decide to work with CARCHEX. CARCHEX extends a 30-day money-back guarantee so that you can change your mind if you need to with no worry about losing money in the process.

Top scores for customer service

CARCHEX's exceptional service is underscored by an "A+” rating and accreditation from the Better Business Bureau. Positive feedback from numerous satisfied customers further attests to their excellence in the field. For example, at one site, CARCHEX holds an impressive 4.3-star rating out of 5, and this is with over 4,000 different reviews to back up the rating. In general, customers said that the customer service at CARCHEX is top-notch. Review after review praises team members and their attention to detail. Customers often felt that CARCHEX representatives were excellent at explaining both sign-up and claims and never felt confused about either process. There are also a host of reviews talking about the simplicity of claims and the support from CARCHEX making the process much more customer-friendly.

This top-tier one-stop shop takes first place

With an impressive array of auto warranty plans, competitive pricing, and a user-friendly one-stop shop designed for quick solutions, CARCHEX stands out as a top-tier choice for auto warranties. With both a no-haggle and money-back guarantee, you can see that the company stands behind its services. Plus, you can trust that their pricing is transparent, which is super helpful in a quote-based industry. Whether you need coverage for just a few areas of your vehicle or the whole thing, you can find a plan that fits you for a term of several years or an ongoing monthly payment. For these reasons, CARCHEX stands out as our top pick.

Toco Warranty

• Prices available through online quote
• Four plans to choose from
• Use coverage with any ASE certified mechanic
• Includes roadside assistance and rental car reimbursement
• Cancel within 30 days or 1,000 miles
• Cars are covered based on mileage
• 5-star ratings from customers
• "A+” rating and accreditation from the BBB

Toco Warranty is a site with a lot of buzz for its auto warranties. The company has garnered recognition from a multitude of esteemed media outlets, including Fox News, ESPN, Hallmark, Game Show Network, MLB Network, ION television, MTV, National Geographic, and numerous others.

Unwavering commitment

The company offers an unwavering commitment to delivering professional, transparent, and dependable vehicle coverage services, attested to by hundreds of satisfied customers. Regrettably, Toco Warranty is not available in Alaska, Missouri, and Washington; however, their instant quoting system and transparent plans have earned them our highest rating among auto warranty services.

Live chat available

Upon entering the Toco Warranty website, a live support chat bubble promptly emerges, enabling customers to engage with a representative instantly. Toco Warranty's customer-oriented approach is commendable as it recognizes that not all customers may possess a complete understanding of what they require. Even in the absence of a live chat session with customer support, the website provides clear, user-friendly information about the available plans, pricing, and procedures.

Easiest quote process on our list

One of the standout features of Toco Warranty is the simplicity of obtaining a quote. After you provide your vehicle information, you are asked specific questions, such as annual mileage, the purpose of vehicle use (commercial or non-commercial), any vehicle modifications, accident history, and more. Then, you get your instant quote online; there's no need for a phone call.

Plans are based on mileage

Toco Warranty offers four plans, making it easy for customers to determine the most suitable option based on their vehicle's year and mileage:

• Orange Plan: For vehicles with mileage between 0 and 100,000 miles.
• Engine
• Transmission
• Drive axle
• Transfer case
• Turbo/supercharger
• Electrical
• Cooling system
• Air conditioning
• Fuel system
• Technology & modern features
• Yellow Plan: Geared towards vehicles with mileage within the 100,000-150,000 mile range. This plan includes everything from the Orange Plan; the main difference is the mileage and how new the cars are.
• Blue Plan: Applicable to vehicles with mileage ranging from 150,000 to 200,000 miles. This plan includes everything in Orange and just adds more mileage options.
• Green Plan: Designed for vehicles with mileage spanning from 200,000 to 250,000 miles. This plan covers fewer things on your car. These include:
• Engine
• Transmission
• Drive axle
• Transfer case
• Turbo/supercharger

Great benefits and easy repairs

On top of the coverage, you also get a few benefits with every warranty available at Toco Warranty. These benefits include:

• 24-hour roadside assistance: This covers towing for up to 15 miles, battery jump-starts, flat tire changes, locksmith services, and fuel deliveries
• Hotel rebates: You get a 5% rebate on hotel stays when booking through partners of Toco Warranties
• Rental car benefit: You can be reimbursed up to $35 a day for a maximum of $175 per claim if you need a rental car
• Trip interruption coverage: You can receive up to $100 a day for a maximum of $300 per claim if you break down on a trip (more than 100 miles from home)

These benefits are great if you need to file a claim. And it's easy to get your car repaired as you can take it to any ASE-certified mechanic in your area.

Cancel within 30 days or 1,000 miles

Once you've selected your plan, Toco Warranty offers affordable monthly payment options, a pay-as-you-go structure, streamlined claims processes, and the flexibility to select any licensed repair shop. Typically, coverage takes effect either after 30 days or once your vehicle has accumulated 1,000 miles. This means you have 30 days to cancel with zero stress.

Top scores across the board

It's hardly surprising that Toco Warranty holds an "A+” rating and accreditation from the Better Business Bureau. The website's intuitive navigation and transparent plan details underscore the customer-centric and straightforward nature of their auto warranty service. On top of the perfect BBB score, the company also has a 4.3-star average from reviewers on the BBB and a perfect 5 stars from other third-party review sites. This is one of the most impressive reputations we've found. Customers praise everything from the sign-up process to the customer service, to how easy it is to complete a claim and get vehicles repaired. Overall, there just aren't any complaints about any part of the Toco Warranty process.

Comes in second, but just barely

The bottom line? Toco Warranty is one of your best options, especially if you have a higher mileage car, since you can choose your coverage by mileage and more heavily used vehicles aren't excluded here. On top of that, they offer some competitive benefits and a streamlined quote process that makes it easier than ever to get covered without the need for lengthy conversations with customer service (unless you want to). With an "A+” rating and numerous 5-star reviews, Toco Warranty earns their place as an excellent source for auto warranties.

Olive

• Prices available through online quote
• Three plans to choose from
• Use coverage with any mechanic
• Includes $100 toward roadside assistance
• Cancel anytime
• Price-lock guarantee
• "A+” rating and accreditation from the BBB

Olive, a trusted name in the realm of auto warranty plans, is dedicated to delivering the assurance and peace of mind that customers seek. With a focus on mechanical breakdown coverage, Olive takes care of critical components such as the engine and transmission, keeping you shielded from unexpected and costly repairs.

Favorite among first time car buyers

What sets Olive apart is its ability to attract a wave of new customers to the vehicle protection market. Remarkably, 59% of their customers are first-time car buyers. Plus, with their fully online model, it's easy to add, change, cancel, or otherwise manage your policy from anywhere anytime. Convenience and savings are two standout features of Olive.

Coverage may be limited to newer cars

Olive's coverage plans include a wide range of auto brands with protection even for luxury brands like BMW and Mercedes. Qualifying for Olive's coverage is typically straightforward. All you need is to be sure your vehicle is less than 10 years old and has accumulated fewer than 140,000 miles. However, pre-existing conditions in the vehicle will not be covered, and there is no coverage offered in the state of Florida. On the bright side, Olive's coverage becomes active the day after you sign up, and there is no need for a vehicle inspection. If you decide to sell your vehicle, you can effortlessly transfer the coverage to the new owner. To get started, you just need to fill out your form and get your quote instantly online.

Three plans for different coverage needs

Olive offers three distinct plans, but they can be a little hard to find on the landing page. It took us some extra research to find it all:

• Complete Care: This comprehensive plan covers major vehicle components, including the engine, cooling, and fuel systems, transmission, various drive systems (four-wheel, all-wheel, front-wheel, and rear-wheel), suspension systems, steering, braking, air conditioning, electrical components, instrumentation, power group, luxury features, engine emissions, and safety systems.
• Olive Powertrain: This plan offers coverage for selected areas of the engine and various drive systems (four-wheel, all-wheel, front-wheel, and rear-wheel), excluding other vehicle components.
• Powertrain Plus: Positioned as a middle-tier option, this plan encompasses most components covered in the Complete Care plan, with some exceptions such as the oil filter adapter housing, fuel pressure sensors, engine oil cooler, and thrust arms.

Olive provides a clear and detailed chart on their website which outlines the specific components covered under each plan. Prospective customers are encouraged to review this chart carefully to determine the most suitable plan for their needs. For many vehicles, the Powertrain Plus plan is likely to be the most practical and cost-effective choice.

Go to any mechanic for your service

In the unfortunate event of a vehicle breakdown, you can simply head to your local service provider to address the necessary repairs with no limitations on the mechanic. Following this, you'll get in touch with your dedicated Olive Coverage Advocate, who will guide you through the process. Once everything is said and done, you're just responsible for paying the deductible and any expenses related to non-covered items. Olive, in turn, takes care of the remainder of the expenses, covering both parts and labor. Furthermore, if your vehicle requires towing to an auto shop, Olive offers reimbursement of up to $100 on your tow.

Cancel anytime

Olive prioritizes flexibility and customer satisfaction, allowing you to cancel your plan at any time. Since Olive operates on a monthly fixed pricing structure, discontinuing your subscription is straightforward and hassle-free. The company also offers a price-lock guarantee, so the price you agree to when you sign up is the price you'll pay the entire time you're with Olive: no sudden jumps in price due to outside factors.

Top scores across the board.

Olive operates under the umbrella of Repair Ventures LLC, an entity that has an impressive "A+" rating and accreditation from the Better Business Bureau. Plus, on third-party review sites, we found a host of satisfied verified reviews from happy customers. On average Olive is rated 4.5 out of 5 stars. Customers love the coverage and the attention to detail from the service representatives at Olive. The only downside is the limitation on which years are accepted for the auto warranties here.

Great solution despite limited manufacturing years

Navigating Olive is effortless thanks to their professional and transparent website, and with high ratings overall, this is one of the standout auto warranty options on our list. In the event that you need to reach out to customer service, Olive's team is ready to help. Olive consistently proves to be a reputable and dependable provider of affordable auto warranty plans, and we wholeheartedly recommend their services. The only downside of keeping Olive from the top two in this review is its limitation on years. You can only add cars that were built within the last 10 years, so any customers with older cars can't get help from Olive. If your car is covered within their parameters, however, Olive is definitely worth checking out.

1 800 Warranty

• Prices starting from $49 per month
• Four plans to choose from
• Use coverage with any ASE-certified mechanic
• Includes roadside assistance
• Extras include rental car coverage and ID theft protection
• 30-day money-back guarantee
• "A” rating from the BBB

While the name "1 800 Warranty" may suggest a warranty-focused business, this company identifies as a service contract provider. They make a crucial distinction: warranties are typically included with the purchase of a vehicle, whereas service contracts are voluntarily acquired to extend protection after the factory warranty has lapsed. Rather than waiting for the factory warranty to expire, 1 800 Warranty encourages customers to secure a service contract as soon as they purchase their vehicle. This approach not only provides solid coverage but also helps keep prices low so you can focus on enjoying your car stress-free.

User friendly navigation for quotes

Navigating the 1 800 Warranty website is a seamless and user-friendly experience. Their platform is designed with simplicity and clarity in mind. In addition to their easy-to-navigate interface, they provide various means of getting in touch, including a phone number, a contact form, and a physical address, for customers seeking further information or assistance. To get started with a quote, you can fill out the convenient popup window that slides out as soon as you land on the home page. This asks for your personal information such as name, home address, and the vehicle you'd like to get a service contract for. Plus you can complete the entire service contract purchase process online, without the need to engage with a salesperson.

Four plans with up to 95% coverage

1 800 Warranty extends its services to vehicles manufactured in the year 2000 or later, with mileage under 200,000 miles, depending on the chosen coverage plan. You can choose between four different coverage plans:

• Power Protect: This is a monthly subscription that covers 37% of your vehicle including your engine, transmission, drivetrain, hybrid/electric vehicle components, and one-ton truck or van coverage with the option to add tire and wheel coverage.
• Advantage Protect: This is a monthly subscription that covers 58% of your vehicle. It includes all the same items as Power Protect but also offers coverage for steering, suspension, brakes, electrical, and air conditioning, and you can still add tire and wheel coverage separately.
• Ultra Protect: This is a monthly subscription that covers 83% of your vehicle. It includes all the same things as Advantage Protect but also covers enhanced electrical, misc. components, seals, and gaskets.
• Elite Protect: This is a monthly subscription that covers 95% of your vehicle. It covers all the same things as Ultra Protect, though it doesn't say how precisely it offers 12% more coverage.

Easy to customize

Regardless of the plan chosen, all of them include round-the-clock roadside assistance with towing coverage and rental car benefits, along with other valuable perks such as the Stacks Reward Plan (which mitigates risks associated with your service contract purchase), and complimentary ID Theft Protection for you and your family. They present their coverage plans as convenient monthly subscriptions starting at just $49 per month, though you can't get an accurate price until you've requested a quote. These plans are easy to customize or discontinue at any time.

Use any ASE-certified mechanic

The process for filing a claim through 1 800 Warranty is thoroughly explained on their website. After purchasing a contract, customers receive an account with access to their plan details. In the event of a breakdown, you can call the provided number and get access to roadside assistance if the car is undriveable. For repairs, you can drive to your local ASE-certified mechanic. At the mechanic's shop, customers inform them about their service plan and provide the necessary plan information. At this point, you are only responsible for paying the deductible specified in your plan.

30-day refund guarantee

If you decide to purchase a plan with a monthly subscription, 1 800 Warranty offers a 30-day money-back guarantee, providing peace of mind in case you have second thoughts about your auto warranty. This shows 1 800 Warranty's commitment to customer satisfaction, which can help you feel more confident in making that monthly payment.

Solid reputation, but you might want the high-end plan

1 800 Warranty has a solid reputation: the company holds an "A” rating with the Better Business Bureau. On top of that, third-party sites with verified reviews give 1 800 Warranty an average rating of 4.2 out of 5 stars. The reviews show that customers appreciate how easy it was to sign up for 1 800 Warranty. Others mention that when they needed to take their car in for repairs, the customer service representatives were kind and informative throughout the entire process. On the other hand, there were a few reviews (more recently too) that claimed 1 800 Warranty's coverage didn't actually cover everything required by the mechanic, which frustrated multiple customers. While these reviews were fewer and further between than the positive ones, it just shows it may be worth a little extra effort and money to get the higher-cost plans here.

Solid company with 95% coverage

The steps to getting coverage are straightforward with 1 800 Warranty, which is a huge bonus. You don't have to do tons of research just to get started at this company. For customers seeking clarity regarding how service contracts function, this auto warranty platform provides a reliable and transparent option. And with a solid reputation and a 30-day money-back guarantee, it's clear that 1 800 Warranty is doing its best to service customers. With the ability to protect up to 95% of your car and its various components, 1 800 Warranty offers competitive plans starting at a low monthly cost of $49. Given the positives, we're happy to award 1 800 Warranty a high rating.

Autopom!

• Prices available with quote
• Three plans to choose from
• Use coverage with any ASE-certified mechanic in the US and Canada
• Includes roadside assistance
• 30-day money back guarantee
• "A+” rating and accreditation from the BBB

Autopom! has a remarkable 14-year history in the automotive industry, making it a notable choice in the extended car warranty sector. Autopom! was established in 2009 in Lake Forest, California, and it prides itself on delivering "automotive peace of mind."

Exclusive collaborations

Autopom! sets itself apart by exclusively collaborating with A-rated insurers and administrators, such as Royal Administration and Integrity Admin Group. What's more, their plans offer coverage for vehicles up to 20 model years old. So, if you're in search of reliable extended car warranty options, Autopom! is a company that has earned its reputation for excellence and is certainly worth considering. One thing to keep in mind, though, is that Autopom! is a broker, not a provider, so you will eventually be matched with a third party when you get your plan.

Get started right away

To get started at Autopom!, you just have to fill out their quick form with your personal information and details about your car. After that, you can expect to receive a call to get your quote. You do need to wait 30 days or 1,000 miles from the date of sign-up to start making a claim with Autopom!, but this is considered fairly standard in the industry.

Three plans to choose from

Autopom! offers three distinct coverage tiers. The plans offer coverage for vehicles with up to two decades of service, and certain vehicles even qualify for unlimited-mile coverage terms. Autopom! also offers you added benefits like mechanical breakdown insurance plans, although the availability of those is limited to specific states. Here are your options:

• Powertrain Plus Plan: For those seeking protection for their vehicle's powertrain, the Powertrain Plus plans are an excellent choice. These plans encompass the engine, transmission, drive axle, and more. Autopom! provides five contracts within this level of coverage
• Mid-Level Plan: Mid-Level plans extend coverage to critical vehicle components, including the engine, transmission, and drivetrain, as well as other valuable parts such as the braking, suspension, and cooling systems. There are three distinct contracts available under this coverage tier
• Exclusionary Plan: The Exclusionary plans stand out as the most extensive level of coverage Autopom! offers, providing protection from bumper to bumper. You'll have the choice of six contracts within this comprehensive tier

One thing that we didn't love, though, was that to get full details on the plans in terms of what they cover, you do have to call their customer service. Autopom! could benefit from some extra transparency here.

Repairs anywhere within the US and Canada

When you need to make a claim, the process is simple. First, you can take your vehicle to any licensed service facility within the United States or Canada. Then, you need to provide the service manager at the facility with your vehicle protection plan information. Once your mechanic and Autopom! have talked it through and the repairs are authorized, payment will be set up between Autopom! and the mechanic directly; you don't have to worry about a thing.

Money-back guarantee

If you change your mind, you can choose to cancel your policy and get your money back within either a 30- or 60-day period. The exact period depends on your specific third-party provider rather than any standard policy from Autopom! due to the fact that Autopom! is a broker. So for this company, the process and timeline for obtaining a refund will rely on the policies and guidelines of the referred warranty company.

Top-notch reviews overall

When looking at Autopom! reviews, you'll notice the company's reputation is predominantly positive. The company holds an impressive 4.8-star rating out of 5 on Trustpilot. Plus Autopom! has earned an "A+” rating from the Better Business Bureau along with a solid 4.6-star customer review rating. In these reviews, you'll find customers highlighting the company's provision of top-notch customer service and many comments about the reasonable prices. However, some customers have voiced concerns when their plan administrators declined claims that they believed should have been covered, showing that there's room for improvement in certain aspects of the service.

Great service, but needs to work on transparency.

Autopom! is an impressive service, no doubt about it. However, it doesn't stand out in one area: plan transparency. The plans sound great, and reviews and ratings show that Autopom! makes good on its promises, but we would still love to see more details about the individual plans and coverage. Autopom! Receives a high rating in this review overall, but it has amazing potential to rise to the top of the pack if it increased its transparency and made its plans more accessible without needing a phone call.

Concord

• Prices available from quote
• Three plans to choose from
• Use coverage with any mechanic
• Includes roadside assistance
• Extras include rental car coverage and ID theft protection
• 30-day money back guarantee

Headquartered in the heart of Pennsylvania, Concord Auto Protect has a clear mission: to combat the decreasing lifespans of vehicles and promote sustainability. Concord offers a wide array of services, including zero-interest payment plans and a range of protection packages, all designed to help you find what you need for your vehicle and budget. The company's reputation is impressive, having earned recognition from notable media giants like Fox, CBS, NBC, ABC, and StarTribune.

Coverage may be limited by year

You can easily get started through a form available on their website. However, Concord primarily extends its coverage to vehicles from a model year previous to the current models on the market and older, which differs from some competitors offering plans for current and future model years. After you submit your vehicle and contact information, the Concord customer service team will reach out with a personalized quote. For those seeking clarification regarding the plan options, support is readily available 24/7.

Three comprehensive plans

Concord offers three different comprehensive plans, each meticulously detailed on their user-friendly website. What's truly impressive is that, regardless of the chosen plan, you can count on a wide range of common features, including 24/7 roadside assistance, rental car benefits, towing services, locksmith assistance, and coverage for vital vehicle components such as the transmission, engine, drive axles, brakes, cooling system, and battery help. If you're curious what differentiates the three plans from one another, here are some of the details:

• Powertrain Plan: This is Concord's entry-level plan that focuses on covering essential repairs for your vehicle's transmission and engine. Aside from the universal items, it includes
• Trip Interruption
• Dead Battery
• Out of Gas
• Parts & Labor
• Advanced Plan: This functions as an inclusionary warranty with more systems. On top of the universal items and those found in the Powertrain Plan, you can expect:
• Electrical
• AWD / 4x4
• Dead Battery
• Steering (Manual or Power)
• Premium Plan: This plan offers a level of protection akin to the revered "bumper-to-bumper" coverage or the closest option for coverage from a manufacturer. On top of the universal items and those found in the Advanced Plan, you can expect:
• Heating
• Air conditioning
• Fuel system
• Anti-lock brakes (ABS)
• Hi-Tech electronics
• Turbo/supercharger
• Rear suspension
• Front suspension

Get your service from any repair shop

One of the best features of Concord is the flexible nature of their repairs. According to the company's website, you can take your car to any dealership or local mechanic to service your vehicle for a claim. The service plan has zero limitations. With the flexibility to find the best service center for you, you can make sure that your car is worked on by someone you trust and use your coverage at the same time.

30-day money-back guarantee

Concord aims to provide you with the utmost satisfaction, but they know your circumstances can change, and different options might pop up. So, the company offers a full refund within 30 days of your purchase. You can change your mind for any reason, so there's no stress about joining Concord.

Mixed reviews cause some concern

Unfortunately, Concord's reputation is a little concerning. Since its establishment in 2014, Concord Auto Protect has gained a dedicated customer base, most of whom express highly positive sentiments about their services. There are over 1,000 reviews on one third-party review site that back up a 4.6-star rating out of 5. However, from the Better Business Bureau, things look a little different. Concord used to hold an "A-” rating, but now it only has a "D-” rating from the BBB. This appears to be due to the 100+ complaints closed in the last 12 months, but it does seem like Concord does the work to resolve customer concerns on the BBB. However, this slide from "A-” down to "D-” still raises our eyebrows.

Solid choice with great transparency

Concord's standout feature is its transparency, which shows up across the website and through its three very detailed plans which leave no room for ambiguity about what repairs are included. While there are a ton of positive reviews, the site also shows a decline in popularity on the BBB. Given these concerns balanced against features like a 30-day money-back policy and solid offerings for any car type, Concord Auto Protect earns a solid rating in this review, with room to gain a lot of ground if they work on their customer service a bit.

CarShield

• Prices available through quotes
• Six plans to choose from
• Use coverage with any ASE mechanic in network
• Includes roadside assistance
• Extras include rental car coverage
• Offers coverage for motorcycles

Founded in 2005, CarShield offers protection for over a million vehicles. With an impressive record of over 1 billion dollars paid in claims, CarShield appears to be a trustworthy warranty provider. In addition to its impressive track record, CarShield has received attention from media outlets like ESPN, Inc. 5000, HGTV, CNN, CNBC, and TBS. One particular standout feature is their flexible payment plans to make car warranties more affordable.

Request a quote to get started

To receive a quote for your chosen coverage plan, CarShield requires you to complete an online form. You'll need to offer details about your vehicle, including the year, make, model, mileage, and personal contact information. Some customers have reported newer vehicle options being missing from the dropdown list on this form, which could be a problem for customers looking for a quote on newer models. If you encounter this issue, reaching out to CarShield directly could be a solution, though it may be frustrating enough to encourage some customers to seek a more updated site to begin with.

Six plans include motorcycles

CarShield offers six distinctive coverage plans, so depending on what you want or need to be covered, you have some flexibility at CarShield. Unfortunately, there's no pricing preview, so in order to get an idea of costs, you'll need to get a quote. Take a look at the various auto warranty tiers offered here:

• Aluminum: Coverage for most electrical and computer problems. Includes:
• Cooling system
• Electrical
• Steering
• Air conditioning
• Suspension
• Brakes
• Electronic high-tech
• Fuel system
• Turbocharger/supercharger
• Audio center
• Silver: Basic powertrain coverage. Includes:
• Engine for gas and diesel
• Transmission/transaxle
• Turbocharger/supercharger
• Cooling system
• Transfer unit
• Drive axle
• Gold: Powertrain coverage is best for vehicles with over 100,000 miles. Includes everything from Silver plus:
• Air conditioning
• Electrical
• Fuel system
• Platinum: Comprehensive coverage is ideal for vehicles with high mileage. Includes everything from Gold plus:
• Suspension
• Brakes
• Electronic high-tech
• Audio center
• Emissions
• Diamond: The top coverage option with CarShield is most similar to new manufacturer warranties. This includes everything from the other plans: basically the entire vehicle minus a few items.
• Motorcycle and ATV: This coverage is only for specialty vehicles like motorcycles and ATVs. It includes:
• Engine
• Transmission
• Primary drive assembly
• Drive axle
• Cooling system
• Electrical
• Steering
• Suspension
• Brakes
• Electronic high-tech
• Fuel delivery
• Gauges
• Seals and gaskets

Get your repairs done in-network

On top of repair basics, you can also use 24/7 roadside assistance and rental car services when you go with CarShield. So if you need to make a claim with this company, you'll never be stranded while waiting for repairs. Furthermore, all CarShield contracts include reliable towing services, making it a comprehensive offering for vehicle protection. CarShield also has a preferred repair network, which is easily accessible on their site. All you need to do is put in your location to find the nearest ASE-certified mechanic near you where you can make your claim and get your repair done. For example, there were 131 different locations based on a test zip code in central Florida, so you likely won't struggle to find a mechanic in the CarShield network.

No money-back guarantee

The only place where CarShield didn't stand out compared to other services in this review was guarantee. There was no guarantee or money-back window that we could find. Given that many other auto warranty services offer a money-back guarantee, this was a little disappointing in comparison.

Mixed reviews and warnings from the BBB

CarShield's reputation is a little mixed. First, the Better Business Bureau has given CarShield a "D” rating due to a substantial number of customer complaints. There is currently an alert on the BBB website, urging customers to exercise care when considering CarShield due to dishonest sales practices (according to customer complaints). On average the reviews across different sites gave CarShield a 3.5-star rating. Some ratings were substantially higher, but low ratings brought it down. Satisfied customers often commend the positive experiences they've had with CarShield's customer service. Conversely, disgruntled customers cite issues such as discrepancies in coverage and a perceived lack of transparency in the claims process or paying way more than they expected.

Good option for motorcyclists

CarShield presents itself as a reputable choice for extended vehicle coverage. By taking the time to thoroughly understand your contract terms and gain a clear understanding of your selected plan, you can reduce the risk of unwelcome surprises. However, the lack of a money-back guarantee and some concerning notes from the reviews bring down Car Shield's rating overall. On the flip side, we were impressed to see motorcycle coverage, which could make this site a solid service for motorcycle owners. With those things in mind, we award CarShield an average rating overall.

Endurance

• Prices available from quote
• Three plans to choose from
• Use coverage with any mechanic
• Includes roadside assistance
• Extras include rental car coverage and collision discounts
• $1,000 toward a new car
• Mechanics on staff
• 30-day money back guarantee

Founded in 2006, Endurance is dedicated to its company mission: "Empowering Confidence for the Road Ahead". Having paid out over $355 million in claims since 2012, Endurance has assisted drivers by saving them substantial amounts of money on unforeseen auto repair expenses. What (theoretically) sets them apart from other providers is their hassle-free claims process, which means you can get approved in as little as 48 hours.

Quick process to get started

To get a quote from Endurance, you just need to complete a quick form. This form asks for vehicle details, including make, model, year, and mileage, along with personal contact information and location. After you submit the form, you can expect a phone call to guide you through selecting the perfect plan for your needs. The entire process is super straightforward, and you don't need to do anything except wait. On top of phone calls, you can also contact Endurance through text messaging and emails.

3 term-based plans

Endurance offers three term-based auto warranty plans, with most of them spanning from 3 to 7 years. A convenient chart, accessible on Endurance's website, highlights the primary distinctions among these three plans. Most plans are administered directly by Endurance, meaning customers will generally continue to work through Endurance for claims and inquiries, rather than an external third-party provider. If you're curious about the plans, here's what you can expect from your options:

• Secure Plus: the most economical choice with the shortest waiting period. This includes:
• Engine
• Transmission
• A/C
• Superior: the choice with comprehensive component coverage. This includes all the features of Secure Plus as well as:
• Fuel system
• Electrical
• High-tech options
• Supreme: the choice offering exclusionary coverage. This includes all the features of Superior as well as:
• Seals and gaskets
• Cooling system
• Transfer case
• Drive axle

Elite membership included

In conjunction with every auto warranty plan purchased through Endurance, you get the Endurance Elite Membership. This feature encompasses a suite of benefits, including:

• 24/7 roadside assistance
• Personal assistance
• ID theft recovery
• Collision discount
• Total loss protection with up to $1,000 toward a new vehicle
• Key fob replacement
• Repair financing
• Tire coverage

They have a team of mechanics ready to help

If you need to make a claim on your warranty, you can have the confidence to choose any mechanic you trust. Plus you can use the expertise of Endurance's team of retired mechanics, who collaborate with your chosen mechanic to secure the best deals on repairs, preventing customers from falling victim to high prices or unnecessary repair costs.

30-day money-back guarantee

Endurance provides customers with a risk-free, 30-day money-back guarantee on every auto protection plan sold. The company's return policy is thoughtfully designed to offer individuals like you the opportunity to thoroughly examine their contract, have discussions with loved ones or a trusted mechanic, and ultimately arrive at an informed decision about their coverage.

Mixed reviews and questionable ratings

However, as we took a look into customer feedback, it became apparent that experiences with Endurance are hit or miss. Some customers sing praises of the company's attentiveness, friendliness, and a reliable claim submission process, with most of the reviews earning a 4.3-star average. On the flip side, customers have complained about difficulties with canceling plans, persistent and pushy sales tactics, and struggles to reach the claims department for assistance with vehicle repairs. Unfortunately, Endurance also has an "NR” rating from the Better Business Bureau which does leave us with some reservations about their services.

Choose a higher-rated option first

Despite the alluring plan options, a litany of negative comments and an abysmal "NR” BBB rating serve as glaring red flags that might require more careful consideration when evaluating Endurance over its competitors. Given that there are many auto warranty options out there with higher ratings, we suggest checking one of those out first before heading to Endurance.

Select Auto Protect

• Prices available through online quote
• Two plans to choose from
• Use coverage with any ASE mechanic
• Includes roadside assistance
• 30-day money-back guarantee

When it comes to Select Auto Protect, it's kind of a mixed bag of good and bad features. For example, this is one of the only sites that offers coverage for vehicles of all ages, which is naturally a standout feature. However, the company lacks an established reputation in the industry and its higher-end plans lack some of the features seen at other retailers. But the biggest red flag is that the company currently holds an "F” rating from the Better Business Bureau, so while there might be some tempting aspects of this company, it's got some problems too.

A couple caveats for coverage

If you want a clear idea of the pricing at Select Auto Protect, you'll need to either get in touch with the company directly or request an online quote. In either case, a sales representative will contact you by phone to have a conversation about your extended warranty possibilities. But, in order to keep your contract there are some extra rules at Select Auto Protect. For example, you must complete your vehicle's maintenance as per the factory's recommended schedule. This typically involves routine tasks like oil changes and servicing check-ups at approximately every 30,000 miles.

Three plans with limited protection

Select Auto Protect has three different coverage options for you to choose from. They cover most of your car, but there are some places where coverage is lacking, especially if you don't go with the premium package. The plans include:

• Select Platinum
• Engine
• Transmission
• Cooling system
• Brake system
• Electrical system
• Drive axle
• Steering system
• Anti-lock braking system
• Air conditioning system
• Heating system
• Fuel system
• Turbocharger/supercharger
• High-Tech components
• Front and rear suspension
• All-Wheel drive
• Select Gold
• Engine
• Transmission
• Cooling system
• Brake system
• Electrical system
• Drive axle
• Steering system
• Select Silver
• Engine
• Transmission
• Cooling system
• Brake system
• Electrical system
• Drive axle

Extra benefits included

When you decide to invest in an extended car warranty through Select Auto Protect, you'll also gain access to a range of extra benefits, including:

• Trip interruption benefits
• Gas refill services
• Roadside assistance
• Towing coverage
• Rental car reimbursement

Unlimited service calls with ASE-certified mechanics

When you make a claim with Select Auto Protect, the company follows a process similar to that of many other vehicle service contract providers. For car repairs, you just need to take your vehicle to any repair shop that holds an ASE license. Once you've provided the mechanic with your warranty details, Select Auto Protect directly covers the repair costs at the facility, with the deductible as your only out-of-pocket expense. As an added bonus, Select Auto Protect offers unlimited service calls, meaning there's no restriction on the number of claims you can submit for your vehicle in a single year.

30-day money-back guarantee

Select Auto Protect offers you peace of mind through a 30-day Money-Back Guarantee. This is rolled into the 30-day waiting period, which is the industry standard where you can't make claims until 30 days have passed. In this time frame, you have the option to cancel any Select Auto Protect coverage you've purchased. What makes this guarantee particularly reassuring is that it allows you to receive a full refund, no questions asked.

Low ratings and mixed reviews

The reputation of Select Auto Protect is the biggest red flag of the company. According to the Better Business Bureau, Select Auto Protect has an abysmal "F” rating. On top of that reviews show mixed feedback. Some third-party sites show a 4-star average out of 5 while others only rank Select Auto Protect at a 2.1 out of 5. In general, the positive comments focus on the pleasant experience of talking with the employees at Select Auto Protect. However, the negative reviews show that customers have difficulty filing claims, with the process taking up to 3 weeks just to file in some cases. Given the time-sensitive nature of car repairs, this might be particularly frustrating to many customers.

Not impressive enough to be competitive

If you're considering an extended car warranty, it might be worth it to reach out to Select Auto Protect for a complimentary quote. However, there are other extended warranty providers with more well-established track records, and that don't have the extreme red flag of an "F” rating from the BBB. Select Auto Protect just doesn't have any standout features that really excite us either except for the option to support vehicles of all ages.

Complete Car Warranty

• Prices available through quotes
• Two plans to choose from
• Includes roadside assistance
• Extras include rental car coverage
• "A+” rating from the BBB

Complete Car Warranty doesn't offer the best first impression. The company's landing page doesn't have any links or navigation. There's only one page with zero helpful details about the company, its history, or even what you can expect from plans. The only way we were able to find any details about the site at all was to do research on third-party sites. Given this factor and the utter lack of transparency on Complete Car Warranty's website, we considered it a complete red flag.

Get started right away to get your quote

With Complete Car Warranty, you're required to complete a brief form that collects details regarding your vehicle, including its make, model, and mileage to get started. You can't do anything else on the site until you do. Following this step, you can expect a call from a car warranty specialist on the Complete Car Warranty team. The efficient response and the opportunity to interact with a dedicated representative streamline the purchasing procedure, initially making it a hassle-free experience. However, we do wish there was an option to get a quote that didn't include a phone call.

Two plans to choose from

According to our research, for those considering Complete Car Warranty, the company collaborates with multiple car warranty companies. So, if you go with Complete Car Warranty you will be matched with a third-party instead of going directly through Complete Car Warranty as a provider. There are two plans to choose from:

• The Complete Car Care Superior plan offers extensive coverage for various components, such as the engine, electrical systems, steering and suspension, automatic and manual transmissions, cooling system, air conditioning, rear axle assembly, ABS and brake system, A/C fluids, and freon, seals and gaskets, 4x4/all-wheel drive, turbo supercharger, fuel system, and sensors.
• The Complete Car Care Supreme plan offers the same coverage as the Superior plan, with extra coverage for transmission, sensors, heating and cooling, brake system, and the car's exterior.

Solid extras but no details on mechanics

While digging for details, we found that Complete Car Warranty's offerings encompass 24/7 roadside assistance, featuring towing service and reimbursement for rental cars during extended covered repair periods. In the event of a lengthy repair, you can benefit from a maximum reimbursement of $150, valid for up to five days. However, we couldn't find details regarding the company's policy for where you can get your car repaired. You might be limited depending on which third-party company you get paired with through Complete Car Warranty's brokering system.

No mention of a money-back guarantee

As far as we could find, Complete Car Warranty doesn't have any money-back guarantee. So, given the lack of transparency on the site, and the fact that they're working with third-party vendors, it might be safer to try a site that has a more robust refund policy.

Not enough buzz

There isn't a lot of buzz for Complete Car Warranty. There aren't any reviews on most of the third-party sites like Trustpilot or Sitejabber. While the company does show an "A+” rating with the Better Business Bureau, there aren't any details to back up that rating, giving rise to questions about how popular this site really is. While there are a handful of blog reviews for this company, it's hard to tell if those are sponsored or not and don't give a clear idea if you should trust Complete Car Warranty.

Last place pick

Given the red flags with the lack of reviews and the lack of transparency, it probably comes as no surprise that Complete Car Warranty hits the last-place mark in this review. Considering all the benefits at other providers, and the fact that Complete Car Warranty is just a broker, you may want to find a more reputable place to keep your beloved car safe and sound.